My husband and I had a flat tire on 155 northbound at mile marker 6 on 11/2/2024…read more Our insurance representative called R & B Towing in Pontoon Beach, IL. We immediately were sent a text from them with an app that told us how many minutes it would take to reach us! R & B Towing arrived 17 minutes later. The gentleman immediately got straight to work taking out our spare, inflating it and changing our tire. He then followed us to the nearest Walmart to get a new tire. We were so impressed with the work ethic of the man and also his caring for our safety!! R & B Towing and the service employee deserve 10 stars! へ

David came to the rescue to move my Subaru in need of a big repair to the dealership in St. Louis…read more I was in the middle of a move across the country and having my car, which is full of my stuff, in quality hands for the tow put me at ease. His company also worked with my car insurance so the out of pocket cost was less than I thought it would be. Great experience! Highly recommend!

From the owner: Welcome to Towing Near You. We have over 10 years in industry and treat ever vehicle as though it's…read moreour own. We pay extra close attention to make sure your vehicle is towed safely and we get to you in a timely manner. We also offer roadside assistance and do a great job making sure you are ready to get back on the road. Need roadside assistance, an emergency tow or looking for a free estimate! Give us a call today!!

One of the worst foul mouth most disrespectful individuals I have ever encountered! I asked a few…read morequestions and they started screaming instantly, yelling at me I am just in so much shock right now. Never ever will I ever deal with this place and I hope no one else does either! If you dont want to respect your customers or answer questions then you honestly shouldn't be working with the public. Down right rude individuals. Disgusting

This Fastlane Towing service rips people off. I was hit by a car in St Louis on 9-11-23 and this…read moretowing service just showed up at the accident site. I did not call them. I was charged $1,491.96 for someone named Anthony to tow my vehicle 10 miles. The driver was real friendly and helpful to our face then stabbed us in the back. I don't know if we were ripped off because we are elderly or because we are from out of state. The office lady was very rude and hateful when I complained about the bill. I went to a local tow service here in Texas and showed them the bill and they were shocked this company ripped us off so bad. I'm turning them into the Better Business Bureau and the Illinois Attorney General and everyone else I can think of.

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

Mr. Chauncey handled business. I was in a real messed up situation. Stranded y'all, on the side of…read morethe road. Dead battery, In a Prius. Confusing, right. But no, my dude showed up in a Cadillac and jumped my battery in my Prius. He had a super modern jumper, (it's not car to car with cables anymore y'all) and it took no time. Best couple bucks I ever spent. Much respect. The Owner of the company left his office and drove his personal car to jump my battery on a Friday afternoon in rush hour. What else can I say. Make Chauncey Towing your FIRST call. Or you'll be stranded.

I have used Mclanahan's towing for Tractor Trailers, for cars, for personal use and business at…read moreboth my jobs. Hands down fastest friendliest and by far best rate around. I believe some of these other reviews are based off of a different Tow Company. I have never had an issue in several years.

The driver they sent out on the road call was the most irate and verbally abusive individual I've…read moreever encountered. He was like this from the moment he got out of his truck. I did nothing to provoke him. His attitude was completely uncalled for. This individual is in serious need of anger management courses. Looking back on it I should of just asked random strangers for help. He was argumentative the entire time giving his opinions on topics he was clearly clueless about. I have asked our company to blacklist this towing company as long as they continue to employ this operator. I'm under the impression that this gentleman was the owner since their operating authority has already been revoked once and also based on the amount of bad reviews. If I'm ever in need of assistance I will call anyone else

They were prompt and affordable and treated my vehicle like they owned it. Definitely will…read morerecommend to anyone who needs a tow service Jay C

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

Experienced car trouble headed home last night around 1am. Called around to several different…read morecompanies and the prices were outrageous as well as the wait time. Called Big Brother's Towing, spoke directly to the owner very professional guy gave a great estimate compaired to other companies. Arrived in under 20 mins, hookup took less than 10 mins and we were on our way. Great service Great price and would highly recommend this company to anyone with car troubles.

From the owner: Here at Big Brother’s Towing we provide a quality service at half the price of other competitors…read more We have a very professional and friendly staff who take pride in responding quickly and getting you where you need to go.

Let me start by saying the tech that answered the service call is an asset to the company, he's…read morevery professional and does good work. Now the bad. I hit a deer traveling on I-57 SB near Mt. Vernon and Petroff was the towing company Prime said would give me the best rate. As an owner-op, I try to get the best deal on service calls. The deer ended up disconnecting my air dryer hose and the truck was leaking air. I stopped driving at 23:24 and I started driving again at 01:03 per my logs. The tech showed up and quickly reconnected the hose. I'd say he probably had the issue fixed in half an hour or less. From the time the call was placed to the time the tech arrived was probably an hour. I understand Petroff sent the heavy wrecker to my location but they're charging me $1000 for half an hour of labor to reconnect a hose. I had my Freightliner Cascadia towed from Green River WY to Salt Lake City in the middle of winter, roughly 115 miles, and the total tow bill was less than $1500. $1000 to reconnect a hose seems excessive to me, specially when the going rate for other heavy duty towing companies in the area is about $200 p/h. I'm a small business owner and every dollar I make is fought for and I'm not okay with getting overcharged. Petroff gets a ton of business from Prime INC drivers, which are mostly owner-ops, and I'll do my part so my fellow Prime drivers will not be overcharged either.

Ed the owner of Petroff's came onto my property and indicated he was an employee of the City of St…read more Louis Towing Division. I specifically asked him 2 times who he was and each time he replied he was an employee. Ed attempted to strong arm me into using Petroff's to haul away a stuck excavator. When Ed did not get his way he called various city offices claiming issues in an attempt to create false alarms so the city would force me to use his services, or so the city would be forced to use his services and then bill me. When that did not work he sent his family member on to my property to harass my workers by threatening, cursing, slurring me, and refusing to move their SUV. We had to contact the police in order for his family member to move their vehicle. This company appears to use deceptive practices. I recommend no one do business with this company. I provided my feedback to the City of St. Louis.

While it may take some time to get your car into the garage, I have always been treated fairly and…read moretheir prices are reasonable. Would recommned them anyday!

I wouldn't send my dog to this place. Not a full month after I got the car the air conditioner went…read moreout and they said they are not at fault and I didn't even have the car six months and the transmission started going out. they love using the one technique when trying to contact you so they can say you're at fault for no communication and the fact that they had me at 15,000 and the best I could get me a 2011 I know my credit was not good but it's better than that.