This morning had a flat tire, our tow truck driver Aaron was great! Very polite and very kind…read more making my morning better need more people like Aaron in this world! thank you

I was in a difficult place for a break down. The folks on the phone said 20 min. He called me in 5…read moremin and was there in 15 minutes. His main concern was MY safety . Outstanding customer service and care. I believe his name was Muhammad. If we take time to complain, we should spend more saying Thank You!

I had awesome straight forward experience with City Wide Towing! I called on Monday, and within an…read morehour I got a call back informing me someone was on their way. Sam arrived and was awesome, informative, and all around a friendly guy! He got the job done, answered questions I had, and was really easy to talk too. The upfront cost was $150 to get it towed, fortunately they work with my insurance provider and will be refunded, within the next 5-10 days. 5/5 stars! Would recommend this service to anyone!

My sister got stuck in our icy driveway in -2 degree weather & called AAA around midnight. She…read morewaited with me in my house until a tow truck could arrive. After about 5 hours, still no tow truck. We understand such delays in this horrible weather, but it was a long wait. A woman from AAA called & apologized for the delay, explaining that something must have happened with the tow service that was supposed to arrive at 4 & that she would call to see if she could locate another tow service. 30+ minutes later, after making multiple calls to locate one, she called with the good news that one had been located & would arrive soon. At 6:01am City Wide 24 Hour Towing came to the rescue, after having called twice to let us know he was arriving soon. By 6:20 the car had already been carefully & expertly pulled out & unloaded onto the street. He even came to the door & helped carry my sister's groceries to her car & she was able to leave & get back home at 6:21. By 6:27 he was able to leave, too. The tow truck driver/operator was so careful, efficient, helpful & polite ~ the best & nicest we've ever encountered.

I used my Allstate roadside assistance and they assigned A& Z towing. Driver came within the eta…read moreand delivered my car to the dealership quickly. Would use again .

Amazing service! Friendly, arrived on time, and handled my vehicle with care!…read more thank you

If you have read any of my reviews about my tire being blown up on Yelp, then you might know the…read morestory. If not, here it is: I was on my way home from work one night and my rear tire blew up as I was driving on highway 64. I managed to make it home after my car insurance had it towed by another company (I don't even know who it was to be honest). The next morning I needed to find a way to get my car to the Plaza Tire in Manchester. I spend half the morning looking for reputable tire places in the area and the other half looking for towing companies. I saw the excellent reviews on Yelp and decided to give this company a try. Let me just say that I have never met a kinder person that worked at a towing company. Not only did he get here within about 15 minutes but he also was very careful with my car and the best part, gave me a ride to the tire place. Some tow companies (at least in Texas and Cali) won't do that for you and will tell you to get an Uber or friend. I was so glad I could get to the tire place and found it was also about an 8 mile drive away. He talked about the area once he knew I wasn't from here and gave me a lot of information that I found really interesting. He was very professional and gave me an amazing price for the tow. I am hoping I am never going to need my car towed again but if I do, this is the ONLY company I want to tow my car. If you need a tow, this is the place to call!

Yes, I'm one of those girls who is terrified of changing a flat tire... And it's not that I'm…read morecompletely cluess- it's that I'm actually terrified. I had a bad experience once where I'd forgotten to put the emergency brake on- and the car fell off the jack and almost cut off my friends legs. Yeah- NOT COOL. So, when I had a flat recently and called a firestone emergency number and they called up these guys, I was super pleased just to know I wouldn't have to do it myself. It was a dark rainy night, I was way out in Chesterfield (I'm a city girl), and I'd just hit the hugest pothole of my life and blew out my tire. I can't say I was in the calmest of moods. But this guy named Barry from Suntrup Towing saved the day. He showed up 10 minutes earlier than projected and had the friendliest attitude. He let me sit in his truck and mess with his radio. He had a very calming and genuine personality. He mentioned the many other people broken down that night too- it made me feel like less of a schmuck. Instead I felt "one" with the community. Yes, EVERYONE breaks down. I'm ONE OF YOU. See? Calming. The fee for the tire change was a little steep. But hey- I wasn't freaking out anymore. I'll pay your $85 nighttime rate, and thanks for the mental peace.

They were able to get my car immediately and deliver it to the mechanic very quickly and…read moreprofessionally. All wheels were off the ground. Very happy with their service!

After I called Feras was there in the exact time he told me. He responded very fast. Feras was…read morevery professional and very experienced. I was very happy with the service and the price. I would recommend SNAP Towing to anyone who needs help. Beth C

My insurance company called this tow company outta Missouri to west central Illinois (at minimum an…read morehour away). My vehicle made it home around 5:15 this morning and I had started the process with the insurance to have it towed at 7:00 last night (totally not faulting them for the time). However when we got it this morning the front left bumper, drivers side quarter panel are crumpled, and my door won't open all the way. Oh and they used touch up to try concealing it. I wouldn't recommend this company to my worst enemy.

Patrick was the second tow truck that came to my rescue but I wish it was my first. My vehicle was…read morevandalized and all my wheels and rims where removed. The first truck didn't want to do it in fear of causing damage to the vehicle. Patrick assured me he has done this before and if at anytime he thought my vehicle would be damaged he would stop. i was skeptical but decided to give him a chance. He proved to be professional and took his time. I was hovering over him and he didn't mind that either. I appreciate his diligence and making sure my car arrived safely to it's destination . He followed up with me to make sure everything was ok. Patrick is an asset to your company and I really appreciate how well he did his job. I will definitely recommend your company and Patrick for any towing needs

I would leave no stars if I could twice they took my car apart did not fix it Either time I…read moresupplied all the parts all the everything that was needed to fix it but still after two days of having it from seven in the morning till close, they could not fix it, but they are charging me for something they couldn't fix. I am super unhappy with their service and will not be using them again or referring them to anyone else.

After a super cold weekend I went to leave and take my daughter to school. Well as we were already…read morein a rush, the car would not start. I called Bill & Joes at 7:36am and spoke with Steve, he took my information and let me know that someone would be headed my way. Within maybe 5 to 10 minutes the driver arrived and jumped my car. He was super polite and I let him know how grateful I was for his help. I was then able to get my daughter to school without being late. Thank you Bill & Joes, you guys are the best!!

Unfortunately my truck broke down this afternoon. However, TnT towing was great! They had a 15…read moreminute response time and their price was very competitive. I called other tow companies and they had longer wait times and higher prices. If I'm ever in this situation again, I'll most definitely call TnT. Thank you, Carl for you assistance today.

I've used TNT several times for a tow and I'm impressed with the attention to detail and customer…read moreservice provided. Highly recommend!