Everything! I was a new customer. They got me in the day I had called with an issue. It was…read morefixed by the end of the day. They were honest! They could have told me I needed a "new headlight fluid regulator," but instead were honest, took care of the problem, and I was given a very reasonable bill. They're very friendly as well. I will be going here again.

We came up to our cabin and as soon as we got here my brakes started grinding now this was a Friday…read morebefore a holiday weekend. I called everyone to see if they had time in their schedule and no luck I did leave a phone message for Carlsons and later that afternoon they called me and if I had time they could look and repair it that day. I dropped the car off at 3:15 and by 5:00 it was repaired full brake job and very reasonably priced, not to mention they were the nicest people to deal with

Your concern or call never goes unanswered. Very thorough and efficient and there help and modify…read morethe schedule in emergency situations.

I have a 15 Tundra with oversized Fuel wheels and AT tires and I developed a bad wobble at 70 mph…read moreand the backseat would shake violently. My wife said she's not riding with me anymore so I needed it fixed. Cooper at Hanson's to the rescue! He checked everything from the drive shaft to the suspension and determined that the wheels were just badly out of balance. He did it all in a little over an hour and explained everything to me when I picked it up. The best part? It was like $50.00 out the door! I couldn't be happier. If you need anything in Hayward visit Hanson's and ask you Cooper. He's awesome!

This place went above and beyond!! I brought my vehicle to another shop in town and paid MORE for…read morethem to tell me nothing is really wrong, maybe bring my vehicle to a Mitsubishi dealer for more accurate diagnosis. Darrell's however gave me a complete and detailed list of what was wrong. The owner was SUPER helpful dealing with my insurance company! Just a really nice, genuine person! I can't recommend this place enough:) Very impressed!

We were traveling from lower Michigan across upper Michigan when we started having transmission…read moreproblems in our '95 35ft Class A motor-home on our way to Mount Rushmore. We pulled in on Aug 13th PM for trouble shooting and Jon gave us the grave news and I, being an auto tech knew we had gotten to the right people just in time. We limped back to a local KOA for the weekend while Jon and Rose searched for a re-manufactured transmission. "Nothin' local" We decided to hang out at a great KOA for weekend and Darrell & Bonnie fresh back from two weeks vacation started on rebuild after Jon with SOME help from me removed unit from RV. Here we set with electricity and water from these great folks. They even feed the four of us with their garage crew along with Mike, James and 3 dogs and the Carquest Rep on Thursday 20th. I knew last week it wasn't going to be a fast job! We ARE enjoying the weather ,4 1/2 " rain, town transit and good people here in Hayward, Wisconsin....Really!!!!! Thanks, Glenn, Pat, Bubba, cousin Tim and wife Marlene.

Bad attitude and dishonest. They misdiagnosed my car and tried to charge me for work it didn't…read moreneed. Avoid this place if you don't want to get ripped off. Unprofessional and misleading. I wouldn't bring a vehicle here again.Poor experience. They gave me incorrect information about my car and were rude when I asked questions. I wouldn't trust them with any repairs.

I am a long-term, summer visitor to the area. My regular mechanic is back in Chicago. A small…read morerattle in my car's undercarriage couldn't wait as it had gotten worse on the ride up. I'm always hesitant, given the stories and my experiences, to try a new auto repair shop. But Naylor's was great! The Google Reviews initially lead me to them, but I'm posting here in Yelp in case others are looking. It was easy to make an appointment. I waited at a coffee shop about a mile away, did some work, and a few hours later they called me to tell me they solved the problem. A shifted and loose exhaust system. My car is now running smoothly and their price was very fair. I appreciated the clear communication about what was wrong and very much felt that I could trust them with other concerns.

Had a warning lamp of drivers rear tire losing pressure. Traveling and pouring rain. Pulled up and…read morelot is being resurfaced... A gentleman by a service door acknowledged me immediately, asked our needs, and truck was inside getting tire repaired in 39seconds!!! Unbelievable how great that makes us feel!! I have to believe they treat EVERYONE like this! Keep up the awesome customer service!! They sure saved our day!!

Awesome experience. No up charges. Fast and efficient. Bobby and Charlie made us feel like family…read more Highly recommend!!

Buying a new vehicle is never a fun process, but Pete and his team made this purchase very simple…read moreand stress free. I really want to thank Pete for suggesting an alternative to what I was originally looking for that satisfied all my needs. There was no pressure and I feel like I got a great deal on a perfect new vehicle!

Took my F-250 in for service, it needed a insert installed in a spark plug hole, they put it in…read moreupside down and it blew out on the way home, I called and they said to speak to the service manager about it but he was out so left a message for him but I never got a reply, I left another message and no reply again. Also the did $800 of exhaust work that was JUST DONE that I didn't request and they "forgot" to do a repair I did request. I'll Never go back to Timber Ford for anything ever.

We were having transmission problems with our Dodge Durango while on vacation and reached out to…read moreDon Johnson's. I stopped by and was fortunate enough to speak to Amanda who was very knowledgeable regarding the transmission and she got us in to have the truck looked at. It was found to be over serviced by the previous shop which they corrected and they also reset the computer which controls the transmission. Extremely pleased with what they did for us and at a very reasonable cost. I would definately do business again with them. I typically am not a fan of dealerships but this one earned my trust.

I needed to purchase a 4WD vehicle yesterday and Adam from Don Johnson's was fantastic. Everything…read morewas perfect and efficient. Todd in finance was an upfront guy who went out of his way to get the best rate for me. I highly recommend this dealership! In just a couple of hours I drive away in a 1500 Silverado Trail Boss truck!

Sent by AAA Shaun was so friendly and taught us how to remove tire underneath the truck. Thanks…read moreShaun Kim

Sean was fantastic after I blew a tire on 77. really good guy who got me home. he really wants to…read moremake your bad day better.