I am a long-term, summer visitor to the area. My regular mechanic is back in Chicago. A small rattle in my car's undercarriage couldn't wait as it had gotten worse on the ride up. I'm always hesitant, given the stories and my experiences, to try a new auto repair shop. But Naylor's was great! The Google Reviews initially lead me to them, but I'm posting here in Yelp in case others are looking. It was easy to make an appointment. I waited at a coffee shop about a mile away, did some work, and a few hours later they called me to tell me they solved the problem. A shifted and loose exhaust system. My car is now running smoothly and their price was very fair. I appreciated the clear communication about what was wrong and very much felt that I could trust them with other concerns. read more

TOTAL rip -off SCAMMER! This guy will treat you like a fool and try to convince you that your car is a lot worse than it is. He can't be trusted. If you don't know about cars, he'll rip you off. If you know about cars, you'll run the ot read more

Naylor's Auto Repair - Car - Auto Repair Near Me - Hayward, Wisconsin

If I could, I'd give them a 10 rating!! We've gone to Hayward for our annual vacation for years but this year, our leaf spring broke on our boat trailer. We called multiple places and everyone said they couldn't help us unless we left the boat for many weeks (& one said maybe all summer). Joe said if we could find the part he'd fix it the next day. The part was delivered after his closing time but he stayed and fixed it so we were able to get home to the Madison area. What a GUY, fantastic customer service!! THANK YOU again for helping us!! read more

They didn't do all of the work that was agreed upon. They don't do certain preventative maintenance services either, and Joe clearly has an attitude problem. I also witnessed him give incorrect information and advice to another customer. There are better repair shops around without the attitude problem. read more

Don't take your car here unless you want him to rip you off. Every time I come here there's an issue and stuff isn't done right. My grandpa had him fix my car and the engine blew right after I picked it up because they forgot to fill the oil. But they claim they did. Psh. All this after my grandma took her life. what a great guy huh JOE!!! read more

Great service, quick and fair. Had a last minute starter problem while at the lake with our car. Day before July 4th. They squeezed us in, fixed it quickly and we were able to enjoy rest of trip. Hope we don't need them again, but if we do, they're our fist call! read more

Can not say enough positive things about Naylor's. My front brakes went completely out and I was stranded in Hayward, 350 miles from my house in Milwaukee. Another repair shop looked at the brakes and quoted me over $ 500 for both rear and front brake lines and that it would take over 4 hours of work. Had my truck then towed to Naylor's. They looked at it and said they only had to repair the front brake lines and could squeeze my repair job in for half the price of the other repair shop and substantially less time. Unlike the other repair shop, Naylor's looked at the back brakes and only found surface rust and stated there were no repairs needed to the back one's. This kind of honesty really impressed me and something you do not see any longer. The people at the shop were very friendly. My recommendation is to take your truck or car to them. read more