I strongly recommend you to CAREFULLY consider this shop as your vehicle MIGHT BE BROKEN after…read moretheir work, and they are NOT responsible for it.
1. Quality: 2.5 - as you can see the attached image, this is it. I just wanted to generously ignore it, but their disappointing responsibility ended up for me to report it. In addition, I have a few dusts from the driver side. I got the tint job with all 4 windows with hatch and the 4 windows have different cut length from the edge of each windows - irregular.
2. Kindness: 5 - they were kind at the visit
3. After service: 1 - after a couple of months of tint job, my car started sounds rattling from each window which is pretty annoying and it got louder and more frequent. After visiting two dealerships, both of them were concluded that the sound is due to the quality of the tint job. One said they broke my B pillar part, and the other said thickness of the tint film causes the noise by harming the parts. I contacted them and they asked me to send the quotes for the fix, so I did as their request. I thought that they could reimburse or at least find a solution together, however, unfortunately, they started not to respond at all. The service guy said that the part was broken because they had to take the part off when tint jobs, but they said they did not (to me, it was obvious that they could have caused the noise because no one touched the car, but I wanted to trust them). Therefore, I asked them to contact the dealership and explain what they did so that I can fix my car under the vehicle warranty. They "Once" contacted to the service, and that was all that they tried for resolve this issue. They said that they tried to contact but there was no response from the dealership (from their email: Yes called a couple weeks ago. The he wasn't in. Who ever I talked to knew the car. I explained how we tint. And he left a message. I never heard back from them.).
Just to things to be clear, I have never done any modification from the stock, and they only touched the vehicle. There was no tint at all when I purchased my car. I bought a vehicle (less then 1 year old CPO, 13K) from a dealership with stock condition - no mod at all.
4. Responsibility: 1 - they seemed to be responsible initially, where they asked me the price for fix as they might somewhat agree that they did something wrong. However, after I sent the quote, they started to deny their mistake and ended up not to respond at all. I cannot give even 1 for their responsibility.