I went there for an oil change and check engine light. I scheduled online initially, and then…read moresomeone texted and said that time wasn't actually available, so I had to go in later. The engine light turned out to be a loose gas cap, which was reassuring. The waiting room is ok. Basic cable available but all local channels except for CNN news and an evangelical preacher. There is a Keurig there for coffee. I didn't wait long, and it cost $102, which seems high to me for an oil change basically, but people tell me that's how much an oil change costs now. I was there for an hour. The staff was pleasant, knowledgeable, and didn't try to sell me anything else (which I appreciate).

I have been coming to DUNN Tire in Dunkirk for a decade and this is THE place to get tires and…read moreservice. Over those many years I have never had the slightest inconvenience or problem and when I just read two reviews of 1 star, I wondered what planet some people came from, like the guy who wanted them to stay open way past closing time to do work for him. If a store is closing in 20 minutes, they can't do an hour's work for you. HONESTLY. In addition to many sets of tires, I bought two sets of chrome rims from this store and they were cheaper than anywhere else including on line, AND if there had been any problems about sending the right ones, damage, etc, they would have been able to return them for me, but all went well and I never had to touch them in addition to getting the best price available. Lastly, not only has their service and prices been stellar, but everyone has been more than courteous, especially Tracy the Store Manager, and good for DUNN Tire for promoting a woman to that position. My brother in Buffalo told me he would never go anywhere else but DUNN tire as well. The best of the best.

This guy is the worst. Try to tell my wife we needed brake pads and rotors to pass inspection…read more They were done months before . Took it to garage down the road that's been in businesses 10X longer than this loser and guess what. Brakes were fine and it passed. Also this D bag scrapped my inspection sticker off. Do not ever go here

Took my Honda in for an inspection sticker. Was told it wouldn't pass due to rusty brake rotors. I…read morethought that was strange as I'd had the brakes serviced less than 1,000 miles ago. The owner told me I'd have to get new rotors and brake pads before he could give me a sticker. It was going to cost me $800 parts & labor. I said I'd take elsewhere. I took it to Nichol's Hometown Service where they checked the brakes and said they were fine. Gave me sticker and told me that rusty rotors is not a valid reason to deny an inspection sticker (rotors are made of cast iron and rust is normal). by the way, as I was leaving Madenford Springs & Auto I heard Glenn, the owner, trying the rusty rotor scam on someone else. In addition as Glenn P he's given his shop a glowing review.

I had a bad experience with my brakes at a local dealership and brought my car to Monro where they…read morewere able to replace my brakes and for a fraction of the cost of the dealer. Every person was polite and helpful there. The manager explained everything they were doing. I will definitely be returning.

Ordered tires from Amazon. They had an option to have them delivered and installed at a specific…read moreshop close to home. Amazon had me pick three times lots and sent it over to Monro. Monroe approved the timeslot. Fast forward seven days 20 minutes before my appointment time the store manager calls and changes it from 8 AM to 10 AM. When I called the gentleman said we spoke to the call center and not his shop. I explained to him I didn't talk to anybody. It was all done and verified by Amazon in your call center. Clearly the reason I got bumped was because I did not buy the tires from Monroe, I will never get service at one of these shops again.

Good, patient and friendly service! Dave is awesome! My only delay was getting parts, but that has…read morenothing to do with D&F. Otherwise timely. Once Part came in the repair was done quickly. Labor rate seemed high to me, but I don't do this on the daily either. I had to leave my car after hours in a whiteout snow storm on a holiday weekend, sucks to be me right. But D&F was on it, first thing! I highly recommend this shop. A+++ Great job guys, much appreciated.

This morning I got to my car to find something hanging down that would obviously drag, and began to…read morepanic as I was now going to be late for a 12 hour shift. I looked online and saw that they were open, but they actually weren't. The hours online were wrong and they were actually closed today; however, they still offered to help me! All they did was remove the hanging piece and give it to me, but this act of kindness meant so much to me! Next time I have to get my car fixed, I definitely will consider coming here. Thank you to both of the men who helped me today!!

Don't ever call Mancuso Service Center for any kind of towing. I've been waiting for a tow for now…read morefor almost 4 hrs. The driver (Justin) did contact me and told me that he's sorry it's taking so long to get me. He's been slammed all day with no help. I won't be calling them for anything. Isht there any other AAA company around the area.

Completely unprofessional and will never be taking a vehicle here again. I've never had a problem…read morewith a garage like this before but when my brake line went, I took it to them. I had an appointment at a better garage but Mancuso's told me they could do it 4 days earlier. Instead, it took them just as long and they did not call me when it was finished. I only found that the car was ready to be picked up when I called them to check the status the following day. They suggested replacing both lines but were able to repair the rupture so I requested the latter. When I left, I found that they had drilled a self-threading bolt straight into my front, passenger side tire only after stopping to pump my tires when the pressure light came on. Bolts flip on their sides when run over where nails puncture tires and there were socket friction marks around the bolt on the rubber, suggesting that the puncture was deliberate. Kevin was the name of the mechanic that handled my vehicle and likely the mechanic responsible for the bolt. Completely uncommunicative and intent on nickel-and-diming their costumers. I would suggest Pompender's or Dunn instead.

A year ago my 2009 Dodge 4500 diesel had a fire in the engine compartment from a plug and the…read morewiring harness was toast. As the dealer quit making those I was up the creek. No one wanted to work on my truck. I had the good fortune to meet Paul who was kind and talented enough to make a brand new wiring harness for me and salvage my truck which is working great a year later. I couldn't be happier with Paul and everyone at Steve's Tire & Truck and when no one else in town would help me or give me any hope; Paul got the job done at a fair price. I give him and his shop my highest recommendation.

Brought my car in for new brakes, they got me in right away. Also found that my tire was in really…read morebad shape and replaced that for me-customer service was excellent and I'll definitely be going back in the future!

I do not recommend taking your vehicle to Pchelka's at 169 E. Main Street in Fredonia, NY. I had 3…read moreissues that needed to be addressed and for each, he either did not do the job properly or he made the issue worse resulting in me having to seek the assistance of a new mechanic; he also quoted me a lower amount than what he charged. I chose him because of a coworker's referral (I hadn't been to his shop before). After I filed a complaint with the Better Business Bureau (ID 10849392), he did not take any personal responsibility, made inappropriate comments and not surprisingly, did not agree to refund any part of what he charged. Steer clear!