The driver was very nice courteous and very helpful. Also give me a discount on getting an extra key. Much appreciated! read more

Awesome! Within 15 min He was at my house and in my locked out car! Friendly, fast, efficient and gave me a $ deal! Thank You! Highly recommend. read more

Terrible rip-off, the guy took 40 minutes to get to my place for a simple lock out and charged 50% more than other places we called. We were so tired and cold by the time they got there we felt we had no choice but to just pay and get back into our apartment. Well over $100 to wait 40 minutes and it took him less than 3 minutes to get the lock open. Do not use these guys there are MANY better options. (btw) We asked for a quote up front but were only given a low figure that covered them coming out to our place and were told it would depend because all locks are different, then once they got there they tacked on the extra $90+ for 3 minutes of work. read more

Brian and Conan were very Very helpful! Called them in to fix our side door (busted locking mechanism) and Brian mcgyvered the damned thing instead of giving me the "we'll order the parts and get back to you" line. Even asked for 1 sq inch of aluminum foil!! Got to our place shortly Before our appointment (which comparatively speaking, deserves a 6th star just from this!), and was able to accommodate additional requests after they fixed the broken mechanism (re-keyed 4 locks). As I told them in parting, tho they're one of the professions that I'd rather not call again (in the same context as lawyers, funeral directors, etc), I won't hesitate to give them a ring if I ever needed their service again! (Finally created a Yelp account just so I can post this review! Which probably says more than what I wrote here!) read more

This place *ROCKS*. B&T is one of those businesses that all of us as consumers dream of, yet rarely find: Top notch, professional service. Honest. Knowledgeable. Extremely friendly and personable. Prices so reasonable, practically bordering on ridiculous. On top of that, they come to you. Whenever you want. What more can you ask for?? Before finding B&T, I had called around to a few other places and got an idea for the general pricing and policies. What I found common in this market were a few things: 1. There is a minimum fee for someone to come out. On top of that, they will charge you the time spent working--of course, that is highly variable and unpredictable. 2. Minimum fee/hourly rates are higher after-hours (after 5 or 6pm). 3. If you make an appt, you usually get a 2hr window for when the locksmith will arrive. With Brian from B&T, I was able to make an exact time appt to meet. I told him over the phone what I needed and instead of fussing with hourly fees, he told me how much it would be to get the job done. Period. Clean and simple. He came promptly and ended up spending almost 2 hours working on my locks. He was thorough, and offered me lots of helpful advice and tips. Because the work took a little longer, he ended up staying well into the "after-hours" period, but didn't even charge me for that or for all the time he was taking. In fact, his total bill, with all the work he did for me, (strike-alignment, re-keying 4 locks, as well as making extra keys) was not significantly more than what other places were charging as their starting minimum fee! I almost felt like I should have thrown more money at him. A business with this level of quality service is hard to come by. I would be delighted to use B&T again; the problem for professionals like Brian is that they do such a thorough and great job the first time around that you don't need to call on them again..! Thanks, B&T, for keeping it real. And for running your business the way all businesses should. And most importantly, thanks for making me feel safe and secure in my home. read more

B&T ROCKS!!!!! My car was broken into and they saved me. B & T saved me time and $$$$. I told them my situation and they worked with me on my schedule. I definitely felt the mom and pop vibe. When I called other large corporate places they transferred here and there and gave me really high estimates. Luckily I found B&T and they were awesome. On top of fixing my car lock they gave great advice on how to avoid car theft. I felt like a daughter. Most of all they took care of me and I felt it. So please use them because B&T Rocks........ read more

I wish I could give these guys 6 stars. Just had to have all my locks changed and a couple of safes pried open (yes, you're on the right track with where your head is going) - they felt for me and asked me if $X sounded fair. I looked at them wide-eyed and said that was ridiculous - that was nowhere near fair - nothing less than 150% of that sounded fair to me. I wouldn't have batted an eye at 200% of what they first offered. I paid them the 150% The nicest guys - I wish I could have had them stay for dinner. read more

I am so grateful that one of their top guys came out around 8pm and picked a 100-year-old Yale front door lock like he was Matt Damon doing it for a movie. After he got the door open, he also looked around and suggested some very sensible building security upgrades, so think of B&T when you are planning ahead as well as when you are caught out without your keys. read more

OMG..so my sister & I were at a laundrymat.She asked me to go unlock her doors,I had no clue there was 1 key for the door and 1 key for the ignition..I stuck the ignition key into the door lock & it broke!!!My sister was pissed!! she didnt have a extra key copy...So I tried calling a locksmith but they charged 200+ that was a too much. So I called the 2nd number & it happen to be B&T LOCKSMITH.The price was great only $100 for a new key & it took less than 45 mins for him to get there.Very great skills & he knows what hes doing...He saved the night for me & my sister.WOW I WOULD DEFINETLY RECOMMEND HIS SERVICES..He was honest,generous,and truthful.It cant get no better.MY SISTER ALSO TIPPED HIM EXTRA MONEY,THATS HOW GREAT HE WAS... IF ANYTHING EVER HAPPEN CALL BRIAN HE GETS THE JOB DONE read more

I really needed a locksmith yesterday and was excited to see so many great reviews about this place. I called and got a machine, which assured me if I left a message I would hear back from a locksmith in 3-7 minutes. It's 24 hours later and I still haven't received a call back. In the end Reed Security was able to quickly help me out. read more

I locked myself out of my apartment and Brian and Cona came extremely quickly and got me back in to my place. Couldn't recommend their service and professionalism more highly! - Christine read more

These guys were great! Same price as other local locksmiths to come out, and slightly cheaper key copies. Asked better questions for information I didn't know to offer before giving me a quote over the phone. They were able to fit me in same day. They were able to rekey and fix the improperly installed deadbolt and knob (the deadbolt wasn't secure and they turned in opposite directions before). They also were able to replace the missing screw on the front door. All of that for no extra charge, just part of doing the job well. They were also super friendly, had great home and car security advice, and even pointed out that I need to switch my outdoor lights to CFLs. Added bonus, it's a local family operation. Brian and his son were wonderful. Definitely will keep them in mind for any future needs. read more

I would definitely recommend B&T and call them again if the need arises. I shopped around on a Sunday afternoon- no other locksmith company was able to give me an up-front quote, even though I was happy to send photos of the lock, and could describe the job in detail. Brian gave me a guaranteed quote to come out right away, and a lower cost for a Monday visit. As this wasn't urgent, I made an appointment for Monday, during business hours. Brian and Conan arrived right on schedule and resolved the issue quickly, skillfully and professionally. They are knowledgeable, affordable, honest, and Brian even charged me a little less than the initial quote. Thanks! Robert read more

B&T Locksmith are a family owned business and we couldn't have asked for more!!! Last May we had just moved into our new house and were planning on changing the locks when the cylinder came out from our complicated European locks. It was a Saturday and most places we talked to were not available until Monday unless we wanted to pay a premium. Brian was very patient over the phone, asked us to send him pictures of the lock and advised us that we'd be safe for the night with the existing lock. They came the next morning on a Sunday. They were on time with their appointment and found a cost effective solution for our complicated lock system by just replacing the cylinder. They even had the unique spare part on them. They were knowledgeable, professional and most importantly got the job done. Emergency avoided!!! Thank you Brian and Colin!!! read more

5 Stars for Brian at B&T Locksmith! Was very fast at resolving some issues with my existing home locks. Also found a couple of ways to save me money! I recommend Brian and B&T without reservation! read more

Omg I was it a real situation with the door to my business. Not only did this guy come in 10mins at 8:00 at night...he got the problem solved and saved me! read more

Brian is amazing! His 5 star rating is leggit! He came over to our house within the hour and changed our locks. No problems. Great insight and info on our door locks. I would recommend him 100% The best in town. read more

This place is great! Got a problem re-key? Call B & T. Locked out of your car? Call B & T. As a Real Estate Agent who has to have re-keys done on short notice, I needed a locksmith who could come out and do the job, get it done right, on time and on budget - Brian Nidever can juggle the timing - it always changes for the Real Estate Agent. I had arranged with one of those other guys to have a re-key done at a property and made an appointment the day before. The guy who showed up looked like he had partied all night and with the black fingernail paint I was more than a bit skeptical. When he couldn't do the job I told him he was outta there - then he wanted to bill me a trip charge! Needless to say I told him to see me in court and he could get off the property or it's trespassing. I then called B&T out of the phone book. That was my lucky day. Brian came right over and did the job on about 25 minutes notice. For way less than Rave-boy. Another time I had Brian come out to do a re-key and while in the middle of that I got a call and ended up locking my keys in my car. Noooo Problem! Brian unlocked my late model Honda in 3 minutes. Someone you can trust. Knowledgeable. Prompt, Courteous Service. Try him once - You WILL call him back and tell your friends about him, not because he forgot something; because he is that good. Thanks Brian Brian Nidever B & T 24 Hour Locksmith read more

My latch on my front door was sticking and I called and made an appointment about an hour after our initial with Brian. Brian came and he was able to pull everything apart and diagnose the issue (some screws too tight, replacing a couple of screws, putting the latch templates together and oiling the latch. It works like new and price was very fair (less than first quoted). read more

Brian was a dream come true. Call him now. After waiting an hour and being quoted $285 by another provider (people who offer $19.95 service -- DO NOT USE THEM) Brian arrived. For less than half the price Brian got us in through four locks, offered us vacation destination advice, and was an overall honest and amazing guy. Could not say enough awesome things. read more

This place is great! Brian was so nice and helpful! He came late and was incredibly reasonably priced. Definitely call him and keep his number in your phone! read more

Great place!! I definitely recommend you call them if you need a locksmith. Brian is extremely nice and knowledgeable, and the reasonable price he quoted to re-key our locks is the price I paid. I will be a loyal customer should I ever need a locksmith. Thanks Brian! read more

Brian came out on a Saturday with very short notice, he was prompt, professional and courteous - and the rate was less than I'd thought it would be. I'll use him again for sure! read more

CALL THIS COMPANY FIRST!!! i actually started with other companies, but aside from one company giving me the most outrageous quote that asked me to call back after closing to get the night technician, brian from B&T 24-hour locksmith actually answered the phone. he didn't come out right away since he was doing another job, but he got to our house when he said he would - i didn't mind since i figured other locksmiths were busy anyway. also, when i explained our situation (being locked out of the garage), he spent the time to explain and check for things. so i appreciated his patience and help. other reasons for 5 stars: 1. i found out later that his rate was excellent. and he honestly told us that it'd be cheaper to replace the lock after opening the garage, so he did that. unfortunately, he didn't have the right lock, but he got the replacement lock and returned later without charging anything extra. 2. he spent the time putting the new lock on, which was much longer than the time it took to get into the garage. 3. he pointed out some serious, dangerous flaws with our garage door mechanism we failed to notice. (we're recently new residents.) yes, we'll get it fixed properly. 4. he accepts cash, check, credit cards, etc... super-convenient! 5. he happens to be a very nice, friendly, affable guy. even though we hope to avoid using him in the future, we'd be happy to call him again if we behave like boneheads and accidentally lock ourselves out again. read more

Called these guys at 4:30pm on a Tuesday. 15 minutes later, Brian and Conan arrived. That's service. I was asking for new locks and they showed me a lower cost alternative (rekeying). Upon arriving, they politely asked if they should remove their shoes, checked the two locks and got right to work. Within 30 minutes they were finished and I had new keys in hand. These guys are great. I'll never look for another locksmith. J. Jackson El Cerrito, Ca. read more

Brian was early to our appointment and very professional. He was also the best price when quoted among 2 other locksmiths in the area. Brian is a good guy and we will continue to use his services in the future. read more

We locked ourselves out of our apartment in Berkeley at 15 minutes to 5pm. The other place we called was going to charge us extra for an after hours call. We called B&T and they gave us a fair price And made us another key just in case. They were friendly , honest and professional and got the Job done in no time. read more

Brian is awesome! We had an ex-employee who refused to turn in his keys to our youth center. We needed to change the key to our front gate FAST as we were closing for the Winter Break for 2 weeks and did not want our ex-employee to have access to our building during that time. I called Brian after being referred to him by another company that was booked up and he came right over. He even made a recommendation that we change our locks to programmable locks so that if/when the situation arises in the future, we can merely change the code of the exiting employee. Great recommendation! Also, after changing the locks and hearing about our organization's work for kids, Brian, without a request, just made a donation on the spot. If we are ever in a "jam" in the future, I will be calling Brian. read more

Fate brought B&T and me together. The bank chose them to rekey our unit after we closed. Initially we had issues with the rekey where it became very difficult to lock and unlock the doors. I tried to grin and bear it thinking it'd get better but it did not. Fast forward a month later and I contacted Brian about the issue and he came out the same afternoon (navigating horrendous Bay Bridge traffic) to fix the issue. I didn't choose B&T, but I definitely recommend Brian to anyone looking for a trustworthy locksmith who is very responsive. Thanks Brian and Coleman for saving my wife's fingers! read more

Awful experience last night when getting home. Our door knob wouldn't open, our key wouldn't unlock. After 30 min of me and my bf trying to break in I finally decided to call a locksmith. I chose B&T mainly because it said open 24hrs. and had great reviews. The guy the talked to me got my info and said he could be there in about 30 min. Turned out the latch was broken so it took him a little bit to get us in, but he did it. The whole thing was as pleasant as it could be considering we were locked out for about an hour and a half. He was very nice and replaced our door knob for only $25 more. Glad I called them, Brian was very nice and helpful and never gave me the creepy vibe, definitely a plus! read more

Great service and good prices. Brian was recommended to me by our realtor and he did not disappoint. He did have an issue with the power in his van at my house and wasn't able to make all of the keys I had requested, but he didn't charge me for the keys he made and was very apologetic. I will definitely call him in the future when I need a locksmith again. read more

I can't recommend Brian highly enough. I needed to change a lock fairly quickly and Brian and his son Colin were at my house within 2 hours and had the locked changed within an hour so I could get back to work. They are professional, friendly, honest and trustworthy. He gave me some security pointers as well. Do not hesistate to call Brian, you will be more than satisfied with his services. read more

Brian answered the phone and was at my house in 15 minutes. He quoted me a minimum over the phone and stuck to that price, even though it seemed like more work than he initial figured. He was friendly and helpful, and I would definitely use him again. I am a very happy customer. read more

The best of the best! They came out within 15 minutes of the call. They rekeyed 6 locks and then gave me some safety tips. They did not charge me for extra cuts of the new keys and they were very kindhearted. They are the only people I will ever use for locksmith services again! read more

I called Brian of B&T because I dealt with a horrible locksmith prior to calling him who took off with my lock! Brian was quick, understanding, and got the job quickly for a great price. He and his son were polite and gave me the peace of mind I needed after dealing with a bad locksmith. Please, If you need a locksmith call Brian. Honest, trustworthy, understanding, efficient, and courteous. Do not deal with the others who could care less about you and your needs. Thanks again, Brian! read more

I tried to rekey a deadbolt lock on my own and ended up messing up the lock. I also couldn't just get a new deadbolt and replace it because the bore diameter on my door was too small (I have an older door). I called Brian and he was super helpful. He told me that I could get a new deadbolt but remove the collar so that it would fit a smaller diameter. This worked like a charm! I really appreciate that he cared more about me saving money than him getting more business. Thanks Brian! read more

Brian came immediately and unlocked my door within 1 minute! Can't recommend them highly enough.

Look no further! I had my bag stolen tonight (jerks!) and my keys and license were in it so we had to get our locks changed and found this place on Yelp and they were great! Brian from B&T actually answered the phone and came to our house within minutes. He gave a quick and honest assessment of what we needed, promptly installed the new lock and even knocked off $5 from his bill because he felt sorry for us (ended up being $85 which is MUCH lower than the last time we did this). He also did a quick walk-through of the sliding and basement doors and gave us some additional safety tips and solutions. He also agreed that our dog is the best crime deterrent! Highly recommend you call Brian if you need a 24 hour locksmith! read more

Brian is very frielndly! and has great prices ! Highly recommend him to any one who is locked out of their car/ home or safe.

Awesome - honest and efficient. We're renters, we have a toddler, and know next to nothing about the locks in the house. After washing hands in the bathroom, our toddler was turning the doorknob and apparently locked the door, which we realized after leaving and closing the door behind us. Fortunately, the family was all on one side of the door; unfortunately, it was the outside. And, of course, there's only one bathroom. Being locked out of the bathroom for more than a few minutes is simply NOT ok. Anyhow, our property manager's "24 hour emergency line" just asks you to leave a message - that's for another review. After several frustrating minutes of trying to pop the lock with a paperclip, which was the secret to getting into locked rooms in my childhood home, we gave up and called B&T. They were all set to come out to our house within the hour, but called back and gave one suggestion to try, which worked. The door was open. Thanks! read more