My neighbors and I share a wall in a duplex townhome. As a result, when one sump pump becomes…read moreclogged or stops working, it can cause flooding in either basement. Nobody wants a flood! I have no complaints about the service. The specialist technician seemed to know what he was doing and impressed me as experienced. As far as value for the price, I'm not sure how to evaluate it. One person was at my place for approximately one hour and the bill was around $290 for my service. It seems expensive to me, but glad it's done and my neighbors and I have peace of mind. I will say that this business prefers a check or cash but doesn't charge extra for credit card usage!

We used Fickwood for a whole-house de-scaling, as well as running a new gas line and a few other…read moregeneral plumbing chores any 45-year-old house needs. They took great care, solved ALL of our problems, even ones we didn't know we had! I can't recommend them highly enough. A+!

I attempted to utilize this company but I must say that the owner was very prompt in contacting me…read moreto let me know they were booked and recommended another company. I appreciated the prompt followup even though they were not available. I would try them again based on their high ratings on Yelp.

Ace is my go-to for any plumbing issues that have come up. I have used them at least three times…read moreand I am always a satisfied customer. This time Jason and Joey came out to put in a new water heater after ours rusted out and flooded the crawl space. They did a great job and we were very appreciative of the fast service. Thank you!

The guys went right to work, explained what they were going to do & how much it would cost.read more

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

We had Jacob he did a great job repairing our water heater in a timely manner. Very nice and…read morepleasant. Will hire again.

Had them Hydro Jet my main sewar line. Less than 3 months later was having sewar drainage issues…read more Called out different plumber to inspect sewar line. Had 90 feet of back up with a sewar line that had not been cleaned with a severe amount of roots. Two young guys that probably didn't know how to run the equipment properly. Cost me $500 to have Rooter Man not do it correctly then another $850 to have it done properly 3 months later. Awesome.

Best plumber I've ever used…read more My shower faucet had been previously installed in a way that was not terrible but definitely quirky and problematic. The issue that had arisen seemed complicated and possibly pricey to fix. Montana at Rooter Right promptly found a sensible solution, one that didn't require tearing out the wall and starting over. He was patient and generous with his time, explaining what had caused the issue, and suggested various options for the fix. I deferred to his professional judgment, and he fixed the problem and secured the handle far better than the original installer had. This was only supposed to be an estimate, but he was so smart and ready for anything that the problem was fixed on the spot and at a very reasonable price. On a personal note, unlike nearly every other home repair person I have worked with, Montana never put down the prior work done to make himself look good. He was fair and objective, never bashing prior people's work. It gave me much more trust in him, confidence in his skills, and respect for his good character. Many, many thanks to Montana. Now I need to look for more plumbing problems so I can hire him again! Apologies for the 5 stars. I wanted to leave 10 but the system wouldn't let me.

I am more than impressed with the work done by Rooter-Right…read more 1st they actually answered the phone ., the technician Emmelio ( probably spelled wrong sorry) was outstanding.He was on time , professional , courteous,got the job done and explained what he was doing, The price was reasonable and he didn't try to upsell. I highly recommend this company. Terrie Stephens , a happy customer

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

We had/ have a slow draining clog in the sewer line. I think I called on Thursday they got to us on…read morethe following Tuesday. Staff was friendly. Guy who came to service us smelled like weed. I smoke so I have nothing against it but when you're paying through the nose for a service I guess I expect some sort of professionalism and smelling like a dispensary to me isn't acceptable when you're working. I recieved a quote when they got here, they wouldn't give one over the phone. They are quite expensive. He showed me one price of one thousand some dolllars for hydrogetting and another for just rootering it for $410 and said they come with a warranty. I didn't want to wait another week for someone else to give me a quote (which is probably exactly why they wont give quotes over the phone) so I just agreed to pay it. My sister for example lives in Bowling Green. She has had this done 4 times and pays about $250 and they get rid of the roots. I paid the $410 . When he was done he said there are roots and if you don't pay the thousand for us to remove them they say I can't give you the warranty. They should probably lead with that. Update. 2 days later and my toilet is barely flushing. So yeah.

Same day service at the premium rate as it was just after hours were VERY reasonable. Second…read morecompany to come within a week with repaired done right the 1st time! Running better and quieter than quite awhile ago. We are so happy with this company we have ditched the company that installed our unit and failed to return our calls that their 1st visit didn't work at all. Professional, speedy, needed parts on truck! Thank you OVERCASHIER!

On the recommendation of a friend, gave these guys a call to address a dying heater and sketchy AC…read moresystem. Had them install a new Trane HVAC system. They were friendly, courteous, professional, and efficient throughout the process. The pricing was reasonable and the overall quality was excellent, plus they offered very attractive financing options. If you live in the NW Ohio area and need a new HVAC for your home, this is the outfit for the job.

Nicholas was able to come take a look at our clogged tub the same day. He was actually able to…read moredetermine our issue was way more minor than we thought. Very grateful for his honest work and prompt help.

Wow! I called Nick earlier today about a plumbing issue. He was in the area with another job and…read morestopped over right after he finished. Before I knew it, he had fixed the issue. I had used him in the past and he was great and now again. Very warm, honest, articulate guy. I highly recommend Nick.