Called talked to employee gave modle and serial number was quoted a price of 287.00 plus tax when I…read morewent to store didn't have part was told that they could have it Monday when I went to pick up part they said 328.64 plus tax when I asked why the change was told they have to pass the buck I could come argue with the manager tomorrow why argue just honor your quoted price so unprofessional would not recommend them for anything there is many other options

I'm no service tech and had no knowledge of humidifiers and prone to screwing things up but…read moredetermined to try doing it myself. These wonderful people got me in working order fast and easy. THANKS Schmidlin!!

I have used this company for 3 different projects. Fast, reliable, competent, professional. Highly…read morerecommended

What an accommodating company. We recently purchased a new appliance and needed a water line run…read more With our weird work hours we needed a Saturday appointment. They were punctual, personable and fast. I called Mike because he did a hot water tank installation for my 80 year old mother and really was good to her. He also gave her a Senior discount. We will be calling ROOT WRESTLER for all our future needs. Cheryl and Steve T

I needed to replace a thermostat that was not connecting to an app on my phone or to a Website…read more(Cor). Since my air wasn't working, I called to report the problem. They scheduled an appointment for the next day and their technicians came on time and put a new, simpler thermostat that did not need to use an app or the Internet to work. They were kind, respectful, thorough, and knew exactly what they were doing. I'm very happy with this company and their technicians. I highly recommend them for your hvac needs.

After decades of being a customer, I have decided to switch HVAC companies. I found the Pugh…read moreService Mgr to be rude in a recent issue with my Carrier furnace. The fan bearing had gone out and they did not fix, yet the he stated I had to tell their tech that I wanted it fixed. ? Seriously? I have to direct their technicians, even though I have been paying close to $500 annualy for their VIP program? He later wanted to reimburse me for the VIP and NOT fix the problem to avoid taking care of it. After a final legal threat, a tech was sent out to replace. They have no after hours support even though they claim to. Their on-call tech was sick when we called. He could not reach his backup or the Serv Mgr. Extremely poor management in my opinion. I contacted another Carrier HVAC company and they came out immediately as I smelled something foul in the house. They discovered that poisenous gases were in our house from a plugged heat exchanger. This same heat exchanger and model had a Class Action from over 20 years ago which Pugh did not notify me of or take advantage of. They had waited too long and compensation for a replacement had expired, now. This is inexcussable to allow to happen on Pugh's part. Thankfully, we have seperated and I now have a new furance and a company that I can trust my life with.

Just do it. Seriously. This company is magic. They've been cleaning my place for months and the…read moreresults are nothing short of spectacular. They are so thorough and my place looks and smells spic and span clean. They are kind. Professional. And - as I said - very thorough. They offer regular and deep clean services. I've used both and have been amazed every single time. They also show up on time which is nice when you are working and need to dash off to the office at a particular time. I cannot recommend this company highly enough.

Reasonably priced and pleasant group of contractors. After being a landlord for nearly 2 decades, I…read morewill defintely work with them in the future. It is rare to deal with contractors in the Toledo metro who are prompt and professional. Just send over invoices promptly after completion of service. :)

They responded quickly to Yelp request. I requested a wall charger installed and they came and took…read morea look at what I wanted and completed the service in no time! Nick was a pleasure to work with and Brian and Simon we very nice and did an excellent install. The price came in below some of my quotes, and being local, I was happy to have them complete the job.

Fantastic work at a fair price. Put a drop ceiling, wood floor and a new bathroom in my basement…read more Great guy and a perfectionist! :-) Will absolutely use again!

They were easy to contact. They came on time. Called to say they would come early. Price…read moreextremely reasonable. They did a good job. They cleaned our dryer vent

This was one of the best things I've done for myself. This company was very professional and worked…read morevery hard cleaning my vents. My house was so hard to clean, the dust was never ending. since my vents have been cleaned it takes weeks for dust to accumulate . It's been one year and still very little dust. I recommend to everyone, get it done.

The guys went right to work, explained what they were going to do & how much it would cost.read more

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency