I have a 7 year old Yorkshire Terrier. I brought him in due to a breakout he had over his tail and…read morearound his bum. They prescribed him an antibiotic and some type of ointment. The medicine was effective. The staff were very kind and the veterinarian was attentive. The reason why I did not rate this clinic 5 stars is because I think they are a little expensive. I was scheduled for a two week follow-up appointment, when we got there the only thing the veterinarian did was look at the effected area and removed the plastic cone that was around his neck. The appointment was less than 5 minutes. I was charged $80 for basically nothing. I was a little shocked. If you can afford to spend extra money on follow-up visits to the vet, go for it. But if you are on a budget, make sure you ask how much your bill will be before your pet is seen.

Great low cost pet clinic...friendly and knowledgeable staff....hours are only in the evenings and…read morethey will accommodate to your schedule.

Of all the different groomers I've taken my dogs to, Mike's Grooming is the best full service…read moregrooming salon. You don't have to wait long for an appointment. He'll work with you. I take two long hair chihuahua's and he's done within two hours. Quick turn around service. He's very personable, fair, and does a great job grooming my dogs. He's very kind to my dog's. They don't put up a fuss once they realize where they're going. To me, that's a sign that they are treated well. I would highly recommend Mike's Grooming.

Mike is the best! We've been going to Mike for years. Our dog is a Standard Poodle, so he's big…read more And he's 11 now, and gets nervous and shaky, but Mike always knows how to handle him and to put him at ease. He's the only groomer we'd go to now.

If could give this business no stars, I would. I sent my beautiful BEAUTIFUL, teacup yorkie to this…read moregroomer after looking online and realizing it was very close to my home. Barbara, I'm assuming the owner and groomer, asked me a million and one questions about how i wanted my dog's haircut. I explained to her that I wanted her face & beard trimmed down, not too short but just enough so it's not drenched when she drinks water and dripping everywhere. I also specified that i wanted my dogs hair length to be around a 2-3 in reference to the clipper guard length. This awful haircut was $75, she didn't accept anything except cash & was running the business out of her dirty garage. I'm so appalled at my dogs haircut and the service i received today I cried. My dog looks horrible. Here's a before and after picture. DO NOT FUCKING GO HERE.

Barbara does a great job with my dog, Tank. She cares about animals on a very deep level- I trust…read moreher complexly with my dog. I would recommend her to anyone!

What a pleasure it is when I drop my 2 Cavaliers off for grooming at Courtney's Pawfessional…read moreGrooming! The job that Ang does has been perfect for their breed & they feel very comfortable with all the activity around them. Prices are not outrageous either! Glad they are convenient for us!!

We have been twice since getting our new puppy, and it's really been great. He comes back so soft,…read moresmells nice, and has a new bandana. Lexi is awesome! We were so surprised today when we picked up our puppy they have made a little Christmas ornament with his picture and paw print for us. Price is pretty good at $45 For a wash, blow dry, ears, and nails done. They got all of the sap out of his fur. It's a drop off and pick up kind of place. Very small inside. A great local Hampden business to support.

The absolute best in Western Mass! After having bad experiences back to back with our previous…read moregroomer, it's safe to say The Paw Spaw absolutely cares about their clients. Sammy specifically is amazing and such a sweetheart. She knows her stuff & her recommendations from our 1st appointment jump started an amazing cut for my puppy. His coat grows in beautifully now! Benji has never been so happy leaving the groomers! 100% recommend!!!

Awesome first trim for my puppy. Staff was amazing and welcoming and my puppy had a great time! See…read moreyou all next month!

Every time I bring Chucky to this groomer, he's enthusiastic about going there. Honey's Haven has…read morebeen grooming Hartford and WeHa's cutest dogs for longer than I can remember. Danielle Genovesi is the owner and she's always on the premises. Please book your next appointment while you're there, because slots fill up fast. Chucky looks handsome at all times. Thanks, Honey's Haven!

I dropped off my Labradoodle and Maltese this week for a grooming. It was our first time at Tails…read moreand Tangles and I must say I'm very impressed. Both dogs were done in the timeframe that was committed and they were both happy dogs when I picked up. Ashley, the groomer brought my boys out with an update on their experience which I appreciated. Both smelled great and we're sporting a new bandanna. I was most moved by a follow-up call on the next day from Ashley. She wanted to check in and see how the boys were doing. She also was concerned with my Maltese because he has allergies. I appreciate Ashley and the warm welcome to Tails and Tangles. Our next grooming appointment is already scheduled.

My two cats love coming here! I have been going to rails & tangles since they opened. I have…read morebrought my cats to other groomers in the past and they seemed almost terrified when I picked them up. The girls here truly love animals and it shows. They know my cats by name and truly seem excited to see them when I call to book an appointment. They do a really great job washing, trimming nails and doing the "lion" cut on my fluffy fat cat that constantly gets knots. I recommend them anytime anyone needs a groomer. I'll try to post some before/after pics soon.

Bad experience with Heidi's in home pet care. After a long interview that went over our…read moreexpectations and our reluctance to use a typical kennel facility, we felt comfortable that our dog was going to be treated, for the most part, as their own pet. We discussed in length about how our dog is not normally left in a kennel for extended periods of time and we didn't' want that for him. We were told that the business owner would be on vacation and in the middle of moving so she was going to have one of her employees keep our dog at her home (we also met with her several times), We were told that our dog would be in the home with her and kenneled if she had to leave. She even mentioned at one point that our dog would probably sleep with her son (we did not expect that). We were also told that the business owner might be able to pick him up and take him back to her facility after her vacation. We opted to keep him where he was to make it less traumatic for him. When we dropped our pet off, we provided the sitter with instructions for feeding and reiterated our wishes on how the dog would be cared for- limit kennel time, never in the kennel with a collar on, don't keep him in the heat too long.. etc. Our first facetime call to check on him we could not see our dog, and when asked where he was, she said he was in the kennel because she had to rotate dogs in the kennels to keep them safe. We can appreciate and understand that, but we were never told this is what was going to happen. When we did see him, he had his collar on which we explicitly said we did not want because it could get snagged and choke him. We facetimed a couple different times the subsequent days, and I even tried calling at different hours each day and every call except for one he was in the kennel. I would ask if she could take him out so we could see him, and he would go straight to the water bowl and gulp water like he hadn't had any for a while. When this was questioned, we were told he did have water. We have never seen him gulp water the way he did even after a couple mile walk when he is hot and tired. We called the business owner to express our concerns, she asked what we wanted her to do, and I said go get our dog, and she said that is not an option as her facility was not up and running yet. She acted like our concerns were not valid, and said it was a problem that I was facetiming so much, and we are only seeing a snippet of what is happening. While I agree we only see a snippet, when you call at different times and it's always the same thing and he gulps water the way he was, it clearly appears that he is in the kennel way more than we were told. Upon picking our dog, up he was outside in their fenced area and his gums were grey, which is a clear sign of dehydration, and we noticed an injury on his head. The sitter said the cost would be $15 more a day then what was already agreed upon, which was resolved. Once home we also found our dog lost 5 pounds, even though the sitter told us he ate great. We fully understand some dogs will lose some weight under stress, but we weigh him weekly and has consistently put on 2-5 lbs a week and never lost an ounce. We called the business owner the next day and our concerns fell on deaf ears. The business owner was very defensive, and we were basically crazy for expecting what we did. We were told our expectations were too high and ended up hanging up on us. Even if our expectations, were too high, we made them clear during our interview and they still took on the job. Had they said this is how he would be taken care of, we would not have used this facility. We sent a text recapping the conversation and expressing how unhappy we were with the whole situation but have yet to get a response. A little customer service goes a long way, and they didn't do anything to ease our frustration. Let's just give them the benefit of the doubt and say he wasn't kenneled much as we think, I don't understand how he can come back with grey gums from dehydration. This clearly shows he didn't have access to water. When we asked about the injury to his head, the owner stated they were fully aware of that, but nobody bothered to tell us. We still don't know what happened. We do not recommend this business and will never return.

I highly recommend Heidi's In Home Pet Service. Heidi took care of our German Shepherd while we…read morewere on vacation. Mav tends to be very needy and he did great while we were gone. She took her time getting to know Mav before we left so he would be comfortable with her coming into the house. Heidi even did an emergency wellness visit for us while we were at work. She checked in on Mav in less than 30 minutes and got right back to us to let us know he was ok. Thanks You Very Much Heidi!!