Beware !!they charge over $500 to do a service call to look at a tuneup of two fireplaces then…read moreghost you.. they just keep the money. Do not allow money to be credit toward any work performed.. don't be scammed

Brett is FANTASTIC. He is skilled at many things, communicates extremely well, has fair pricing and…read moreis a gentleman. So pleased with his work hanging 2 hyloft storage systems in our garage. He is our new go-to-guy!!!

This company has proven to be wonderful Fair pricing, shows…read moreup as promised Did a wonderful professional job Highly recommend

The owner turned me down flat without doing any kind of estimate. He said he had too much work in…read moreJacksonville and couldn't be bothered.

We signed with Southern on September 14,2023. As of March 8th 2024 all we have to show for our…read morescreened in porch is a slab of concrete. Communication is non existent it was always us calling them. They use third party contractors. We were told that they it would be end of December then Jan now they haven't called us back yet again.

Up until this morning, they would have gotten 4 stars. To start on a positive note, the crew did a…read morebeautiful job and most of the staff is extremely kind. That's where it ends. When the salesmen came out, I was very clear I wanted French doors. He advised me to get a sliding patio door and upgrade to French doors later which was just insane to me. He told me to consider it and wrote my estimate for sliding doors and said it would be another $1000 for French doors instead. When they came out to take measurements, I reinforced that I wanted French doors not sliding doors. Then when they were being ordered (5 months after I initially met with the salesman) I was told French doors were going to be a $2k+ upgrade and that they had no idea where the salesman got the $1k from. Paul was absolutely wonderful and worked really hard with me to reach a solution and have nothing but kind things to say about him. Now we're in January (this whole process started in June) and when I spoke to Brittany on the phone last week Tuesday to set up install date I asked her what my remaining balance was, she told me $4600 (rounded). But then this morning when I go to pay the remaining balance I'm told they forgot to add in an additional $1600. I've managed 2 offices in my career, a car lot and a flooring company. Never in my life would I ever tell someone one total and then send someone to collect payment and give them a higher total, extremely unethical. I have budgeted and saved and picked up overtime hours for the total I was given and now it's once again "I don't know where they got that number from." Whoever is running their office needs to be replaced.

Reliable, prompt, reasonable and very skilled. They removed a sheet mirror and installed some…read moremedicine cabinets. Then painted our living room, dining room, kitchen, entry, halls and laundry room. Looks gorgeous! Very accurate quote before starting and superior follow up! We cannot be happier and this added much value to our home, even before moving in. We will be counting on Corey and his staff for everything going forward

Don't let the name deter you. This is a pro quality restorations. The company rehabed our bathroom…read morewith some of the most beautiful tile work we've seen. They utilized Tilebar curved tile on a backsplash and it is reminiscent of staring at a bamboo forest. The crew was very professional and always on time. They are great at educating the homeowner of the process and informing upfront of cost dynamics and material quality. I can't say enough. The job they conducted looked like it should be in a Better Homes and Garden magazine. This definitely is way better quality of craftsmanship than I would have completed with my brother. My wife was ecstatic of the paint quality, and drywall repairs. The color options were very modern. The crew are familiar with pantone color options.

I am a contractor from NY. I was renovating my bathroom in a place in Emerald Isle NC. I found USA…read morecountertops by a simple internet search. We visited their showroom and picked out our materials. They were extremely easy to deal with and worked with me on the installation scheduling. The work was top notch, clean and the installers very professional. I would definitely recommend them and plan to use them when I am renovating my kitchen in the near future.

Mr. Lopez and crew are great to work with. The special order Quartz arrived quickly and the…read morefabrication began that day. They removed the old backsplash and installed the new backerboard in one day. The next day the countertop and tile backsplash were installed. They corrected the builders unlevel cabinets and ensured the counter was level and squared up. Work area was always kept clean and they covered everything to keep the floor and cabinets protected. Great Products, Service, and Pricing; will definitely use them for future work. A full service provider that lived up to what they promised. Bob

wonderful Person to work with. Dion Did a excellent job of painting and fixing a crack in our…read moreceiling

dont hire. he will rob you and block you. very unprofessional!!!!!! he was supposed to do some work…read moreand he blocked me from everything and never returned my deposit.

Creative Contracting NC LLC is DISHONEST, UNTIMELY, AND UNPROFESSIONAL. I contacted them in early…read moreNovember 2024. I requested custom rolling shelves to be installed in my master bathroom and a spot on the wall to be painted over where it chipped. I was informed that it would be doable to be completed by 23 November 2024. It was understood that I paid half the estimate upfront to deposit and then pay the remainder when the work is complete. So I paid half upfront to deposit; amount was $1,860.00. On the planned completion date, I received a text message that there is a family emergency and they requested if the completion date can be pushed back to 24 November 2024. I said to that the new date is fine. And then the family emergency is extended, and extended, and extended thru Friday, 6 December 2024 and then thru Saturday, 7 December 2024. We agreed that the work will be completed firmly by no later than Sunday, 8 December 2024. By this point I have been more than reasonable and accommodating to the life situation that they are going Through. On 10 December 2024, and I verified that there has been no work done at all on the shelves or the painting job. I called, texted, and emailed the team with no response. I had discovered the nature of the emergency; so of course it's a traumatic experience. Also, at the same time, I am working in a tight budget. I cannot just throw away $1,860.00. By the end of December, the shelves and paint job were take care of by another person. On 15 January 2025, they informed me that they are taking care of the refund; first tried Zelle, then Venmo and did not work, so we agreed on a cashier's check sent to me. The cashier's check was mailed to me on 28 January 2025. And since January 28th 2025, no further updates; complete silence. I send one final message expressing my frustration and anger with the refund process on 17 February 2025; and then two days later on 19 February 2025, they finally reach back out to me ONLY after I initiated the follow up message. They tell me the refund check was mailed back to the office; this information I did not know, so at this point, I am dissatisfied more that they did not reach out back to me to close out the refund process. On 19 February 2025, they confirm with tracking number from UPS that the refund check is mailed to me to my correct mailing address. I received the package from UPS. However, upon opening the check is not in the mailer; there is only a neon green envelope with '1900.00 Refund' written on the outside. I noticed the green envelope was ripped in one corner and the mailer was also ripped in one corner. At this point, I still haven't received the refund. So, we agreed to send the check via USPS instead. We confirmed with tracking number that the check was mailed via USPS on 5 March 2025. On 14 March 2025, I received the mailer. Inside the mailer package, the check was not there. Instead, there was a Customs and Declaration Form and their business card. No refund check. At this point, we have utilized two forms of mailing technique without success. So, understandably, I asked them to provide the refund electronically either via Zelle or Venmo. I have no word of whether or when my deposit will be refunded, since that is the honest and professional thing to do. At the end of the day, it is poor customer service. CREATIVE CONTRACTING NC LLC TEAM CANNOT BE TRUSTED. DO NOT HIRE THEM.

Thanks for all of the help guys! Creative contracting really lives up to their name. We called them…read moreover they were on time they got the job done in a timely manner and they were creative at how they performed the repair.

We're selling our house. The bathrooms were a little outdated by about 60 years. The tiles were…read moreokay in one, bad in the other. Matt worked his magic in both bathrooms and in less than a week transformed them into masterpieces for the future! Beautiful! A "cookies and cream" look, and a glazed white tub and sink to make anyone's appetite grow hungry to redo their neglected bathroom. He was quick, clean, and knows his stuff! Can't thank you enough Matt. 5 stars!

Matt is a knowledgeable, experienced and honest pro! He took the time to explain the technical…read moredetails of my repair for peace of mind. Thank you!