I hear what some folks have said about staff having conversations and not paying attention to…read morecustomers. I've experienced that in the past. But this seems to be changing. I had a GREAT experience today. Staff asked if they could help, and they located a pair of earrings I was looking for that I didn't see displayed. I told them they were for an upcoming photo shoot and, when I accidentally left them on the store counter, one of the staff jumped in her car to find me. She didn't, but she did offer to meet me half way so I didn't have to drive an hour to get them! Or she offered to mail them to me at their expense. Who does that anymore?! They have beautiful things that are reasonably priced. I always make a point to stop by when I'm in the area!

What a unique store! Perfect for Christmas gifts!! The customer service and gift wrapping was…read moreamazing. DEFINITELY make this a stop on your way to Mystic.

This Boutique is a nice find & an exeprion in the overall very touristic Main Street shop…read moreselection. It offers at least some nice items in high quality fabrics like cashmere, and the 2 ladies who worked there yesterday afternoon when I came in, were attentive and helpful but not pressurizing or obstrusive. I found a beautiful green cashmere poncho scarf and am happy with this purchase.

I'm a mom with teens and while my group was at the Draw Bridge for Ice Cream I hot some shops…read more Catherine M was a nice find. I was looking for some summer tops for a island hop. Found what I needed -colorful, fashionable and quick drying! I was psyched to see some very affordable costume jewelry at the counter. I picked up some earring with a nautical flare. The staff was friendly and attentive. They suggested some restaurants to me that the locals go to. The shop is worth stopping into.

You know those "destination hoodies", they're cotton, a bit worn looking, with a destination on the…read morefront in bold font? If you go to Newport, you would get one that says Newport on the front. These are super trendy, particularly during the spring and summer. Just Mystic is a store in downtown Mystic where you can find a variety of these hoodies, t-shirts and hats for the whole family. This cotton is heavy duty, but still light and breezy, it is made to be worn, so it only gets comfier with each wear. Just Mystic merchandise isn't cheap, one of their basic sweatshirts without the hood will run you $65 - $75. These make an excellent gift for someone who you've visited Mystic with but isn't from the area.

Great local apparel shop located in the heart of downtown mystic (previously a toy store)This was…read moremy first opportunity to stroll in and take a look at all the cool merch I've been seeing on their @justmysticshop Insta account. I will tell you that I did not leave empty handed. Winter hat Long sleeve tees trendy sunglasses all in which will make one heck of a Christmas gift. (pics to follow) They offer a ton of local apparel great for the tourist of course but equally as attractive to us locals. I was eyeballing some other comfortable attire for myself that I plan to return to snag after the holidays. Plenty of printed champion sweatshirts and long sleeve men's tees that peaked my interests. Cheers to 2023 and some new clothes for me

Stumbled upon this awesome shop on their grand opening. We were greeted by a Southern Tide rep, who…read morewas friendly and offered us free koozies, croakies, and stickers. We went inside and the merchandise was predominantly, Vineyard Vines, Southern Tide, and similar brands. The staff was informative and friendly, and even offered us mimosas! There's a collection of men's and women's clothes, shoes, and accessories, fairly priced (similar to MSRP). I bought a pair of Sperry Boats, which I wore out of the store after they gracefully threw away my old, beat up ones. My fiancé purchased a Vineyard Vines Shep Shirt and a rain shawl (which she's very happy about). This shop will do very well and I'm happy to have given them business. We will definitely go back again!

Love this store! There are always new items you don't see elsewhere mixed in with favorites like…read moreToad & Co, Prana & Vineyard Vines. Knowledgeable honest salespeople and it's always neat and easy to shop.

What a friendly place with lots of beautiful and high quality items for decent prices. I loved the…read moretwo ladies working there as they were friendly and helpful. There is a wide selection of beautiful purses, candles, and jewellery. I looked at a nice leather bag and it looked very high quality. But my big cell didt fit in. Must get a purse that fits the cell. I strongly recommend shopping here and stopping buy.

This was the best store in Olde Mistick Village, the prices weren't astronomically expensive, and…read moreit was very tasteful. The clothing and jewellery selection was beautiful, and the soap and candles smelled so good! Definitely not a tourist trap. Would definitely visit this store again!

Love the warm feeling when you walk in with plenty of things to look at with good prices. The lady…read moreringing me out was absolutely sweet and nice to talk to and will help you out if needed . They sell clothing, jewelry and more . I found the most adorable anklets here . I had to buy a few I just couldn't choose just one. Trinkets for a nice gift or buy something for yourself.

A beautiful store in downtown Mystic that has women's and a selection of children's clothes. Love…read morethe shop window s and alway happy with my purchases!

While doing some last-minute Christmas shopping at one of my favorite local boutiques in Annapolis,…read moreMD, I saw an Ivory Ella hoodie that I knew my daughter would love. I was delighted to find that they donate to save the elephants so the next day I went directly to Ivory Ella's website. Unfortunately, since their products were sold in the boutique I've been shopping in for years, it didn't cross my mind to check the company's reviews. They advertised "guaranteed delivery" before Christmas AND 10% off my first order so I placed an order for 6 items to the tune of $237. The order was placed 12/20/19. I hadn't received the code for the 10% off so I sent an email asking them to apply it to my order and to confirm I would receive it before Christmas. On 12/21/19 I received a response to my email saying they couldn't apply the 10% discount because I had already applied a discount code to my order but no response to my second question to confirm the guaranteed delivery before Christmas. They also stated that my order had been shipped and provided a DHL tracking number. And here we go!! 12/21 - I clicked on the tracking number it said "en route to DHL" but did not give an expected delivery date. The DHL site also showed a USPS tracking number. I clicked on that and it said "USPS awaiting package" 12/22 - same status as above 12/23 - same status as above 12/24 - same status as above. Called Ivory Ella to try to find out what was going on but could only leave a voicemail and sent a message via email. NO callback. NO response to my email. 12/25 - NO changes in tracking status 12/26 - DHL update: "Arrived at DHL facility" USPS update: "awaiting package". Still NO callback and NO response to email from Ivory Ella. Called several times during the day and no calls were answered. Didn't bother leaving another voicemail, no point. 12/27 - DHL Tracking states it "departed DHL. En route to USPS" with an estimated delivery date of 12/30. USPS site says "awaiting package" ......still NO response from Ivory Ella. Clearly, there must be another definition for "guaranteed delivery" that I am unaware of. Of course in checking out Ivory Ella's reviews after the fact, it seems this their normal protocol. I have no doubt they were well aware the items would not be delivered before Christmas from the start. Which, in retrospect, would explain why they didn't confirm delivery by Christmas in my original email. It's shameful that a company that considers themselves upstanding and giving would be so negligent to the folks that enable them to give. I'm not sure when I will receive the items. At this point, I'm not confident I'll receive them at all.

I had a great experience with Ivory Ella. I put the wrong shipping address, which was quickly…read moreaddressed and corrected when i contacted customer service through the website. Shipping time was quick and the product is awesome. It looks like they are trying to fix the issues, it seems, alot of people were having.

Great store! Super nice employees always ready to help. Would definitely recommend. Really cool…read moreclothes and styles.

FatFace is a British casual, street wear clothing store, for men, women and children. I've seen…read morethis store across several cities across Europe. Locally I've been to the FatFace stores in New Haven, Newport and in Mystic. While in the Mystic store recently, they treated shoppers to iced tea and cookies. I like the selection of items they offer. There's a nice variety of tops, jeans, skirts, dresses, leather wallets and purses, and more. However, the prices are very high, even for the most basic items. The items are good quality, but very similar items can be found at plenty of other retailers at a much more appropriate cost. I can't see myself purchasing anything here. While the store is in a vary attractive area, and it's always beautifully set up, staff is also very friendly and attentive, the items aren't anything unique, and similar items can be found in many other places. I simply can't recommend shopping here.