I have had a storm drain that has been clogged for a couple of years. I had a different company…read morecome out a week ago and the person said that he was going to have to chip away at the cement and there was a 50/50 chance that he could fix the problem. Oleg with All City Construction came out this morning and within 25 minutes, he had the drain cleared and working. He was very professional. I will definitely use this company again and they are fortunate to have Oleg as one of their employees!

Oleg came out this morning as my sink was super backed up. He cleared it very quickly. He was very…read morefriendly, all around awesome guy. I would highly recommend Oleg and All City Construction.

I was fortunate to find Mike a couple of years ago when he diagnosed a leak in my wall, solved the…read moreproblem and restored the wall's integrity and appearance. Recently, I asked him to replace my kitchen counter,sink, faucet and garbage disposal. He did it all in good time and once again it looked flawless. I highly recommend Mike and his wife Danielle -they are responsive, professional, knowledgable and reasonable.

Great local company, I found water dripping from my ceiling on Tuesday morning, called McKinney and…read morethey had an associate out by 1130, completed estimate by the next morning , turns out I had a flapper leak, scheduled a repair on Thursday at 1130! Repairs complete before the afternoon rain! Gotta love a company that moves with such urgency during an emergency! This is the type of local company you should support! They also gave a military discount! Love it! I will continue to use them, I even have a quote coming for a minor shower work!

Timely and efficient. They are clean and do an amazing job. They fixed the problem with up to date…read moretools, and they did not have to tear apart my house.

Many thanks to Union City Plumbing in Shelton for rescuing us from the plumbing backup that…read moreoccurred during our visit to our friends' cabin in Grapeview last week! Evidently the septic service that had attempted to correct the drainage problem we experienced back in January was not sufficient to allow for use of toilet/shower/clothes washer when we returned in April. We are extraordinarily thankful for the same day service that Union City Plumbing provided. Justin and Orion discovered and overcame numerous hurdles to get us back to fully operational status and we were astonished at their positive attitudes, work ethic and tenacity. We gladly recommend their services!

Best of the best!!! Very honest pricing. They came within…read morethe hour and unclogged our backed up drain. Will definitely be using them JAFCO team again!!

Very impressed with the rapid, same-day response on a Sunday from Noah at Jafco when our kitchen…read morefaucet in the home we've been in for a year randomly started severely leaking. Noah suspected a supply line issue and noted it would cost the same for him to replace the faucet as to repair it. We decided to replace the faucet (sooner than we had planned) and Noah recommended Delta touchless as reliable, great warranty, and a one-hour or less install, which we could buy online. Noah didn't charge us for the service call and told us to call and schedule an install and he'd come back and install it whenever the faucet arrived. While we waited for the faucet to arrive, we did notice that a tightening of the faucet's pull-down connector was all that was needed to stop the deluge, but we were happy to have the replacement due to the faucet losing water pressure rapidly after our move-in. Noah was prompt for the install appointment, cleaned up after himself, stayed masked, and installed a matching air gap for free. We're very happy with the purchase and we were tickled at Noah's excitement for this brand of faucet. Thanks for a job well (and safely) done!

I can't say enough good things about this company! They were incredibly kind, professional, and…read moregenuinely helpful from start to finish. They quickly diagnosed and repaired my anti-siphon valve, explained everything clearly, and did a fantastic job. Their pricing was very fair and reasonable, which I truly appreciated. It's not often you find a company that combines excellent workmanship with such outstanding customer service. I highly recommend them to anyone needing septic or pump system repairs. I will definitely call them again if I ever need service in the future!

Nothing but high praise for these professionals. They were on time, skilled and friendly. The best!…read moreAnd, they're Tumwater local. Thank you.

within days Jones Septic came to fix the septic where I rent. They were so wonderful and excellent…read morecustomer service. They fixed the problem enough for me to do laundry again but coming back to fix the piping which is causing a lot of the problem besides all the tree roots/branches clogging the septic.

I was very pleased with the work done! Very knowledgeable, and willing to answer all questions. I…read morewill use again if needed and recommend highly! I thought I would have to wait a really long time since this is the holiday season but only waited a week. My septic system is working wonderfully! Thank you, Jones Septic.

I recently hired this plumbing company, and unfortunately, my experience was extremely…read moredisappointing. Amanda quoted me $100/hour for labor, along with a travel fee since my home is 31 minutes from their office. She also mentioned that the plumber might bring an apprentice, but assured me there would be no additional charge for that--only to later deny this claim. If the owner (Greg?) records phone calls, I highly recommend he reviews them. On the day of the service, the lead plumber, Gary, and his apprentice, Jeff, arrived at 9:37 am and finished the work by 11:20 am--under two hours. Afterward, they spent 20 minutes preparing the bill, which totaled a staggering $814. The breakdown was confusing and did not align with the original quote. It included a $150 travel fee, $200 for Gary's labor, inflated charges for materials ($133 + $25), and a surprise $125 fee for the apprentice, directly contradicting Amanda's assurance that there would be no extra charge. Even with the unexpected apprentice fee, the total should have been about $687, including tax. I pointed out the discrepancies to Gary, especially regarding the apprentice charge and the inflated total. However, Gary refused to listen and became increasingly aggressive. When I contacted Amanda for clarification, she denied her previous statements and insisted the apprentice rate was $50/hour (which also contradicts the $125 charge on the bill). In an attempt to resolve the situation, I offered to pay $100 extra just to settle the matter, but Gary insisted he had undercharged me and claimed he should bill me for 2.5 hours instead (including his time spent preparing the bill, and rounding up!). He threatened to undo the work unless I paid on the spot. When I called Amanda again, the situation escalated, and I had to contact 911. Gary then threatened to put a lien on my property, at which point I told him I was prepared to take the matter to court. Only after this confrontation did Gary agree to settle the bill for $645--still about $100 more than what I should have paid. I suspect the issue stemmed from Amanda's rough estimate of $1,245 for the job, which may have been passed on to Gary despite our agreement on an hourly rate. It appeared as though Gary was fixated on meeting that higher estimate (I suspect he might be working on commission). As a minority, I also sensed there might have been some bias involved. Gary seemed to think the threat of legal action would pressure me into submission. (To be clear, most people in this community have been welcoming and kind, so this was an isolated experience.) A final comment.. the "head plumber" Gary had a consistently negative attitude throughout the entire job. He wore a sour expression, as though I was inconveniencing him by simply being a customer. His demeanor was unprofessional, and he appeared to fix the problems begrudgingly as I pointed them out. I have seen reviews describing him as helpful, so it is possible he was having a bad day, but that is no excuse to bring such negativity into a customer interaction.

Consumer beware. I had a pipe bust due to cold weather. I was in emergency and trying to find…read moreanyone who can get to my place and repair. I did contact Plumb Line and they were friendly. It was end of day Friday and they couldn't see me until Monday afternoon. I had other calls out and one responded that could be to my place Saturday morning. I had them stop by and they fixed the issue. I called Plumb Line that Monday morning to cancel our appointment since it had already been resolved and they stated that they were still going to charge me $145 dollars regardless to cancel the appointment. They were closed over the weekend and had no other opportunity to talk to anyone to cancel. I'm sure they're great at repairs but the billing side for a cancellation is uncalled for. Just be certain you want to use them or you could receive a substantial fee for cancellation.

The Stars don't go high enough for this company I feel blessed that we found such honest good…read morehumans to help us with our situation with our septic tank Howdy Doody and petunia septic or without a doubt the best and only company that I recommend using for your septic services good humans that are honest and hard-working and actually care about their customers are far and few between not very many around these days the added safety net emotionally that this company sets off for their customers speaks volumes and is absolutely priceless . Thank you all so much for being you

These folks are not just honest - they know what they are doing and do it for a reasonable price…read more These are the folks I call when I need repairs on my Glendon system or just pumping. They are friendly, competent and my kind of contractor.