Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

Premiere is always who I call when I need maintenance work or have an urgent matter. They know what…read morethey're doing and are honest good people. I can trust them. Glad to have Premiere out here!

Excellent service. Troubleshooting skills and cost. 100%…read morerecommend. This is a small family run business and they care and will not price gouge.

Economy Septic Service is a good honest company that delivers quality service at a reasonable…read moreprice. I will use them in the future. I highly recommend them. I used aanother septic company in the past aand the number of aadditional upcharges was very aaggravating!

Nothing but high praise for these professionals. They were on time, skilled and friendly. The best!…read moreAnd, they're Tumwater local. Thank you.

The folks at Sound Septic were recommended to me, fit me into their schedule, and showed up on time…read moreand took care of what we needed done--all with NO upsell. I even got some helpful tips to save me some time, money, and frustration in the future. I highly recommend them, and will be calling them again.

Called for a septic service and they were amazing. They repaired and had the part in their truck…read moreand had it repaired within an hour at a reasonable price very efficient went above and beyond my expectations very satisfied highly recommend this company.

Honestly, if I could give them a ZERO star I would…read more For the actual septic servicing, the technician and his teammate was amazing. They were professional, courteous and respectful. However, I had questions and tried to followup with the operations manager who was very unprofessional, lied to me multiple times, yelled at me, then tried to gaslight me into thinking he had addressed my concern. I followed up with Thurston County, who time stamps all electronic communication to verify and received proof that he lied. I called again and he yelled at me again so I hung up. I called back to speak to the owner of the business and he essentially said he didn't really care and he "trusts" him. So I paid over a grand to a company to be treated like shit and lied to. Literally one of the worst customer service experience I have ever had. I would 100% look into ANYOTHER COMPANY OTHER THAN THIS ONE!

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

Looked about, landed on these folk and glad I did. Great service, no upsale, fair pricing...glad to…read moreknow such folk are still out there. Telling all the neighbors.

Best price in the Olympia area by far! Took awhile to reach over the phone yet once we chatted &…read moreagreed on place & time... they performed brilliantly! :) Robert Brett Tumwater, WA

Great service, Great people! Call them for all your septic and septic related needs.read more

If you want good customer service, this is the one to call. The person answering the phone and…read morescheduling was very pleasant and very knowledgeable. It was nice they took the time to look up my property when I called, so they knew the size of the septic tank and location....basically everything they needed to bid the job. Tank pumping is/was two weeks out, but since the county gives you about 3 months noticed to get it done, that wasn't an issue. Pumper arrived on time and got to work. I like to "participate" and don't get offended about what is going on (i.e. Doesn't gross me out). I asked him all sorts of questions and learned something in the process. I was really impressed about how thorough he was. Tank looked brand new inside! Definitely will use them again the next time it needs pumping.

Super responsive and amazing at handling customer service. Answered my first call for service and…read morewas to my home within an hour. Answered all my concerns and questions and came up solutions that really worked.

We needed a RSS and O & M inspection. Brandon was great and very quick to respond on Facebook! They…read morealso offer a discount for medical professionals, veterans and teachers! Definitely the BEST priced! I called several companies and no one beat their prices! He was very communicative about time of arrival and did arrive when he said he would! Gave us great pointers as homeowners and how to take care of our septic! We would definitely recommend to family and friends!! Update! He filed our inspection the same day and the RSS with the county right away! Couldn't be happier with their service!!!!

This was the first time we had to have a septic tank inspected and pumped. On a recommendation…read morefrom our neighbor, we reached out to Economy Septic and Construction Inc. It is a family-run business owned by Jack and Denise. They came today and we treated it as an educational experience to learn how septic tanks work. They were extremely welcoming and willing to answer our many questions. I would highly recommend them for your septic needs.

Prompt, thorough, everything explained up front. Property was left in good shape. Definitely…read morerecommend!

We bought a house in Belfair and needed an inspection and pumping right away. After contacting a…read morefew places we found Mike. He was able to accommodate our time frame and was reasonably priced. Came out and took care of everything, he is very nice and helpful. Definitely recommend!

Great experience from start to finish from Mike and Mike's Septic! Mike was very flexible with the…read moredate and better than on time, he was early. He did a great job communicating the time of day he would be here. Mike did a great job with the overall pumping, cleaning and certification service; but also did a great job of explaining what I needed to know to help maintain my septic system. We are already recommending Mike to our neighbors.