Kevin Courtney built our home in Eureka Springs and was a pleasure to work with from beginning to…read moreend. He is a perfectionist, so everything he does is excellent. As well, he won't tolerate shoddy work from his subcontractors. Most of his subs are people he's worked with for years, so there is mutual respect. This wasn't a cheap project, but we feel like we got our dream house and it was worth it. He was easy to interact with and to solve challenges that came up. The whole thing was done in a timely way, too. Building a house can be stressful, but Kevin made it pretty easy.

Unfortunately our plans were COMPLETELY DISREGARDED and, what was intended to complement a…read moreVictorian Bed and Breakfast was made to resemble a 1990's garage. We paid hugely for our decision to work with Kevin- he was available quickly (now we see why) and we made the decision in haste. He assured us he works by the hour and does not charge for drive time, smoke breaks or lunch breaks- however, the guy smokes like a chimney and his hired help came with pot smoke billowing out of his car every day. We later learned that we were also paying about $50 a day for drive-time for his helper, as well as lunch breaks. Kevin was so arrogant that on multiple occasions, when we called him out on something, he immediately blamed us for things which we waned him about. Though we expected economic efficiency, we did not cut corners financially along the way. However, multiple time he came back at us with the comment, "you want it done cheap!" This was not the case. He is a master gaslighter. When we expressed concerns, he assured us that we should not question him and he has a plan in place. However, after putting our roof on off-center (definitely not our plan), and putting the wrong siding on - facing the wrong direction, we could see the level of professionalism he lacked. After excessive attempts to communicate code-issues brought to us by the inspector, he finally came and did a half-assed job at attempting to correct a few structural issues which were created during the build, and then his stoned helper proceeded to pick a fight with us. We can ABSOLUTELY say that it is a huge stretch to call this man a "contractor." We contracted him to fulfill our plans which were approved in a lengthy and costly process with our city planners and Historic District Commission. He completely disregarded all aesthetics of the plans and did his own thing completely. The damage he did is irreparable, and we will be shocked if he offers to attempt to correct those parts which could potentially be corrected. If he reaches out to correct the aesthetic and take responsibility for his mistakes, we will gladly remove this review. However, it's more likely that he will blame us in some way, which he has already done multiple times. He simply cannot take responsibility- not what you want in a contractor. Attached photos are of our plan and the progress when we decided to part ways.