Jen Fryman is great! Very knowledgeable and professional. I trust her. Quality care. read more

AWESOME SERVICE AND CARE - I was concerned about the recent reviews and wanted to put my two cents worth in: I was looking for their phone number and since I was in my office, so I pulled up their website and saw some recent reviews. I have never had bad service from anyone at this wonderful facility. They have been taking care of my entire family for years and they are so caring and kind. From the moment you make that phone call or stop at the front desk, you are treated to the nicest service by some of the nicest people I know. I have seen all of the providers at this business, and They ALL go out of their way to make sure you receive the best possible treatment. I would recommend this wonderful care business to anyone without reservation. They go out of their way to get you in when you need to get in, and then take care of you when you are there. Chris C. read more

I scheduled an appointment at this clinic specifically for a TB blood test and a flu shot, which I clearly communicated when booking. I even had this exact test done here last year, so I expected a routine visit. They gave me a Tuesday 5:30 PM appointment. When I arrived, I checked in and was told by the nurse that the TB blood test "doesn't exist"--which is not only incorrect but absurd, considering this same clinic performed the test on me previously. After some confusion, they admitted the test does exist but said their lab closes at 5:30 and that blood draws are only done on Monday, Wednesday, and Friday mornings. This scheduling conflict is entirely their mistake--they scheduled me for a test at a time when they knew or should have known they couldn't perform it. Despite this error, they still charged me $125 plus additional costs just for a flu shot--a service that typically costs $20-$50 at most pharmacies without insurance. I asked for the visit cost to be reduced to reflect the services actually provided, especially given that the primary reason for my visit was not fulfilled due to their oversight. They refused. This kind of disorganized, dismissive approach to patient care and billing is unacceptable. If you're considering this clinic, be aware that they may waste your time and still charge you full price for services they can't or won't deliver. I won't be returning, and I strongly recommend others look elsewhere. read more

I have always been treated wonderfully there. All the staff are great Dr. Edgar. My primary care doctor is wonderful very compassionate very understanding and very professional. read more

front desk staff are very rude and unhelpful. I had an inquiry about a bill I rece and never saw a actual physician yet I was being charged for it and the last at the front gives an attitude as if I'm inconveniencing them. I asked to speak to billing and instead of transferring me she questions why I'm even calling since they just spoke to my insurance. I left 3 messages for the billing lady and she never called me back. I had to pay the bill to avoid going to collections. Even walkins or sick day appointments they treat rude. I sometimes need the convenience of a same day sick as a mom but not at the cost of the lack of care, knowledge and understanding you get from this clinic. read more

I won't go back! Rude N.P. rolled her eyes at me for telling her how long I've been on a medication. I'm 60. Why would I lie! She rushed me throughout, and I'm paying out of pocket? Accused me of not taking long-termerm narcotics. I was insulted. I've worked in healthcare. I'm not an idiot. I took a urine test, and it came back negative!! If she knew anything, she would know that taking over the counter for headaches medication can give a negative! My long-term doctor just up and quit on me and left his patients screwed! After my visit, she said, "Come back for lab work, and the blood would show. I'm really on my meds! By the time that would come back, I would be going through withdrawal! When leaving, the awesome staff told me that they usually don't do narcotics and admitted that some N.P. that worked there aren't up to par, and I should see an M.D. Paid out of pocket for this bull? At least the staff was very kind. read more

the receptionist is very rude. I've been going there since I'm 16 and I'm 40 and I'm now switching doctors. No one wants to deal with an angry person when they called just to get an appointment. read more

What a joke the FRONT DESK is!!! These ladies are rude, inefficient, lazy, and have no customer care skills what so ever!!! I knew as soon as I walked up to them to "check-in" I was up for a ride with these rude peeps!!!! Can you say ATTITUDE!! Fire these lazey ladies, they are sinking your ship...... On a side note Vicki Richards is a fabulous LPN and has amazing manners, suggestions, and such. Highly recommend Dr. Vicki read more

We made an appointment and showed up on time. We were not greeted with introductions and have no idea who provided treatment. We didn't get answers for any of our questions and sat in their patient room for over an hour, with about 10 minutes collectively with all practitioners. Wasted our time and money. They don't seem to care about how anything they do affects their patients. read more

Not impressed with the attitude of the one PA that they have at this office. Could be more thorough in her examinations and ask more questions. read more

I've been taking care of a friend who is in a nursing facility out of state, I handle his financial and health affairs. He previously was a patient of this office but had a severe stroke last year. Dr. Babson's office keeps billing him for monthly telephone consultations even though they have no idea where he is or the fact that he cannot speak. I have called and contacted their office plus written several times and still the bills keep coming. I haven't been able to contact Medicare Fraud, they just say call back later due to Covid. I'm posting this to hopefully protect other peo read more

I know I should have gone in sooner, but I waited until the last minute to get in.. It was 7:50 and I made it before they closed... I got there and was notified that they stopped seeing patients at 6:30.. The lady at the front desk went back and spoke with the doctor and She agreed to see me. I had a tooth that had abscessed she gave me a couple of prescriptions and told me I needed to see my dentist the following week .. Great service by Dr Vanden Hoeck and the woman at the front desk. Always great care and service, whether it be Dr Davis, my normal physician, or any of the staff at Babson and Associates! read more

I moved to Cheyenne over a year ago and went looking for a primary care physician, Dr. Kimberly Broomfield is the best. The staff is Awesome. read more

This review is specifically for Dr. Edgren. If you are assigned to him request someone else. Don't waste your time or trust him with your family members. read more

I see Dr. Edgren and he is Great! He is very thorough with caring for his patients. I've been seeing him for years and he has always provided me excellent care. I've seen a few other physicians here also and they were great too! And the ladies at the front are good as well the rest of the staff. I never have any complaints. And I truly appreciate their long hours and them being open on Saturdays as it's very convenient. read more

I would not recommend getting treatment at this facility. I called and asked the price for a DOT physical. They told me it was $85. I went in for the physical. After finishing, I asked " How much do I owe you?" They said $85. I paid them $85. Two months later I received a bill for an additional $45. When I called and asked them about it, I was told someone would call me the next day. Two weeks later I received a call from someone covering the billing departments absentee. He absolutely assured me I had to pay and didn't care in the least. I'm an average guy, I drill water Wells for a living. I'm pretty sure, if I send a person a bill for what I do, and he pays it. I can't send him another bill in two months and expect more. read more

300$ just to walk in the door. They do not inform you of the cost until you get a big bill in the mail just to have your prescription refilled. read more

I would NEVER recommend this primary care facility. I have had problem after problem going to these providers. Their office is very outdated. All of the providers do the bare minimal treatments possible, never look at the patient as a whole, or your health history. The providers are all inconsistent with their plan of care, rush to get every visit done and you will never get an appointment with the same provider. They have continuously prescribed incorrect medications from what was discussed in the office visit and do not send the correct prescriptions to the pharmacy. They will order tests that you do not consent to and still bill you for them. The front office staff is terrible and always give you the wrong information. Communication throughout the whole office is horrendous and nothing is ever done correctly. Do not go to this primary care facility! read more

I had been going to Babson since 2012. Their specialty is writing prescriptions for you. That's about it. I complained for six months about a sore throat . Told me it was allergies. Finally I asked for a strep test and it came back positive. I reported to the physician my gut hurt. They say it's likely heartburn, suggested I not eat before going to bed. Had to go to a gastroenterologist who ordered a simple test confirming a stomach infection and fatty liver disease. Went in July again with gut complaints and coughing and shortness of breath. Again nothing. Yet they billed me $250 with nothing resolved. Couldn't breathe this weekend and went to urgent care. Immediately the doctor ordered chest xray flu test and covid test to eliminate that possibility and prescribed oral meds at half the cost. If you need drugs this is the place to go. If you need actual medical treatment I would throw a dart at the yellow pages. read more