Baby Shoppe is an absolute gem! Hannah went above and beyond by graciously holding a Nuna TRIV travel system for us when it was sold out everywhere else. Her customer service was incredible, and she made the whole experience stress-free. The store is full of unique, high-quality baby and toddler items you won't find just anywhere. Whether you're a first-time parent or adding another little one to the family, I highly recommend supporting this wonderful mom-and-pop shop. We'll definitely be back! read more

Baby Shoppe - Baby Gear & Furniture Near Me - Chino Hills, California

Multiple people have commented on forums saying the shop owners MAKE THEM buy toys that their kids touch. The shop owners should place the kid item/ toys higher because kids are kids. Mind you the toys they make accessible to kids are $40+ This hasn't happened to me personally but I didn't like the owner asking my son not to touch something that was set up as a spot where kids could play. Sounds like they're making sales banking on kids being kids and touching stuff for kids set really low for kids to touch. Trickery.... read more

In love with this store! But what really made our experience 10/10 was Hanna! Omg first baby needed the full details on the Nunas and we got all of our questions answered. She was so knowledgeable and we did a lot of research. But we found the swiv Nuna and wanted the lx triv. However for our lifestyle the swiv was way better! I'm a coffee mom and I love that the swiv it has a cup holder +360. Also it comes with a rain cover. I would like to highlight Hanna for her help and time. We came in Friday. Sunday came back to finalize the purchase. It's a big investment and we made all the research. Nuna parents this is the place! read more

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The Baby Shoppe is a top-notch place for baby items, but their customer service goes beyond exceptional. Hanna at the Baby Shoppe went above and beyond for us and our purchase for our very first stroller, the Nuna Demi Next. She made sure everything was in great condition before purchase and helped us as first-time parents with opening and closing the stroller, with how the accessories latch on and off the stroller, as well as to make sure we left confident in our knowledge. She also always made sure all her customers were taken care of promptly. Great service and products. Highly recommend any of the Baby Shoppe stores. Thank you, Hanna, again read more

We came here to look for my new born stroller and accessories. The ambience it's okay and they're in the middle of the shopping center at The Shoppes in Chino Hills. The lady in the counter has a little attitude, at first we asked her if they have Nuna stroller in stock her response was "I don't know" and she continue handling her business without hesitation as if we are not standing there and needed help. We felt uncomfortable and left the store and scratching our head thinking (maybe she's not having a good day) There's other baby store in the area that are more attentive and have better customer service, they could have earned our business I guess we are not coming back here. read more

We came here to purchase wonderfold wagon for our 2 and 4 year old kids. We came to support our local businesses since we are planning to purchase one online anyway and decided to purchased it here the great thing they able to honor our military discount. We also live near by. Unfortunately, this took in a different turn. They have a policy where the item cannot be return if the box is opened. However, we came to pick up the wagon at the same day of purchased and we noticed they put a layer of extra tape to sealed the box properly, we were curious why they taped it up, we examined and open the box in the parking lot and found out it was an opened box. There's some stained on the fabric and it looks dirty. There's no plastic cover on some of items. My wife came back to address the our concern and from the get go the lady in the front acting very strange and insisting this is new even though they can see the item that's in front of them it's obvious that it was opened box. They were convinced at the end they had to order a new one they setup a delivery straight from wonderfold. We were provided a tracking number the following day. On the day of delivery we were tracking our package, somehow it got delayed and later that evening upon checking the tracking again it says it was delivered, however the package is not in our front door, even though it says it was delivered. I address the issue right away to the person that work at the store I believe her name is Jane. She acknowledged my concerned right away and stated she will investigate and contact her sales rep. We waited for days and her last message was we have to contact FedEx and file a claim and we did few day later the response was the package was delivered and we have to contact the shipper. Today I decided to visit the store to rectify the issue. And soon as I came to the door, I saw the same person who sold me the wagon and I talked to her right away. She seems not very happy right off the bat and as I explained my self, she's looked at me some very strange look, very condescending and refuses to acknowledge the issue, her domineer rather hostile, there's customers hearing our conversation and their 7 year old daughter had to translate for her. Ultimately they said a bunch of things that I didn't understand and concluded is not of their concern that I have to deal with FedEx even though the claim has been filed. Please beware purchasing your baby items here of how you will be treated when there's a challenge. I recommend purchasing directly from the manufacture or other authorize dealer that will handle circumstance and better customer service. read more

My hubby found this little shop online, as it was the only place selling and displaying, the Cybex Callisto G 360, & we wanted to check it out. It was about an hour & half from where I live. We stopped by on a Saturday afternoon, the lady helping was friendly and very helpful. We were there to check it out and we fell in love with it. We purchased it. The shop is small but they have many cute baby items, car seats, strollers, clothing, etc. It is a bit pricier but the quality is so good. I would be back when I am in the area. read more

This shop is amazing. I was looking for a white Stokke high chair set to purchase for a baby registry for my coworker, and contracted the business owner Jane. She immediately found the very last set in that color for me and helped me out so much! I missed the promo for this product by a day and she was so gracious that she still applied it for me. That is above and beyond. Not only that, she will be shipping it out for me tomorrow!! I love this shop so much. I always buy from this boutique brick and mortar store because they ship just like amazon does but you're supporting a family-owned business instead of a huge conglomerate. you also get better deals and amazing customer service. if you ever visit, they have ALL THE BEST BABY STUFF! from high-end gear to covetable clothing and eco-conscious products for mom, baby, and kids. thank you so so much Baby Shoppe! I'm a customer for life (even though i have no kids of my own! it's so fun to shop here for things i love and can use and for all my family/friends' baby/kids gifts!) read more

Great selections of high end baby products. They carry Hegen bottles in-store! The best baby bottles... huge fan!

Found this baby store on Yelp. It was the only store in Inland Empire where I could see, test and check out the quality of baby strollers and car seats. Great selection! Super helpful staff with all the information you could need as a first time mom. We were there for no more then 45 minutes trying out all the options to see what option would work for us. Ended up buying the Nuna TRVL LX with Pipa Urban Car Seat in Granite. Absolutely love our choice and couldn't be more grateful for their patience and attention! Highly recommend!! Oh great price too. I mean they don't over charge and pretty much keep to retail pricing which honestly for being able to see and try it is well worth the price to shop local. Support local stores!!! read more

Baby Shoppe - Nuna TRVL LX and PIPA Urban car seat in Granite. - Baby Gear & Furniture Near Me - Chino Hills, California

10/10 experience, thank you to the ladies at the store for being so nice and helpful! Loved all the merch in the store

Looks like they have a wide selection of goods. We came on a weekday night to check out wagon options for our kiddos. As soon as we walked in, we saw the cashier on the phone. She spoke on the phone in Spanish the whole time we were there offering no help. Most of their items are full price so you're better off paying for the items elsewhere. I guess the only good thing was they have some stroller and wagons up for display to look at and test. read more

I absolutely love this store. We have been coming here since my son was born in 2020 and we frequent it often for both my kids and for getting others gifts. The buyer to this store does not disappoint. I always leave with something, the other day I bought some books and some slip on sock type slippers with rubber on the bottom which are perfect for my 14 month old. I literally can't help myself from purchasing something because everything is super cute and unique. Jane and Cece have provided above and beyond customer service!!! I was looking for the sold out 4 passenger Veer which was sold out everywhere and they had it here complete with accessories to choose from! And they not only followed up with me, they also were trying to put it into my car! And I'm much bigger than Jane:) Thank you Baby Shoppe! Definitely recommend this baby boutique shop! read more

From the outside it looks small and that it doesn't have much but it has so much and so many options and the customer service we received from Hannah was amazing she listened to what we wanted and helped us take a look at our options and we walked out very happy with our purchase . read more

Fantastic experience time there with my 12 and 10 year old! Scott was very patient and very knowledgeable. Look forward to coming back soon. Totally worth it. read more

I bought 2 strollers and a lot of toys and clothes for my son over the pass 2 years since I knew this amazing store. They are nice and kind, and I have a solid feeling that, my shopping experience here is always beyond what I felt I was just coming here to buy something I need. Because the store gets me a kind of feeling that I can just walk in and buy whatever I need, and I don't need to worry about any trouble things, like price matching and quality iusse. This reliable and trustworthy feeling keep me and my wife be one of their most loyal customers. read more

Baby Shoppe - Baby Gear & Furniture Near Me - Chino Hills, California

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Best baby boutique here in town! Customer service is always great,always pleasant to help. Yesterday I went with my mom,my sister & my baby nephew,my mom is a regular customer by now. Yesterday we did some shopping there & the sweet lady at the store gifted my baby nephew a toy! How awesome is that! Thank you :) we would definitely return very soon :) read more

Called in advance to ask that they had a stroller in stock to view in person. This specific item is not available at more convenient locations like buy buy baby. Verified with the employee on the phone for the specific item twice. Drove 40 minutes to come to the store only for the item to not actually be there. Very frustrating. We were advised once we showed up in person to check their online storefront. Thumbs down. Not coming back. read more

LOVE LOVE LOVE! This place was super sweet! Owned by such a nice family. They were there to answer any questions we had. They were so excited to talk to my sister and I! You can tell they really care. read more

Ordered online for pick up and the store correspond right away and gave me an option if I would like it to be delivered for free the next day. And received the stroller so quick. I'm shocked and haven't had an excellent customer service like this. Thank you so much Jane. I will be your forever customer. And love my nuna revv read more

I haven't been to the storefront yet but I have ordered a few times from their website. As a very impatient person shipping was beyond fast!! Each of my orders were delivered in record time. Also they carefully took the time to wrap each individual item and left a personal note thanking me for my order. These personal touches were the icing on the cake and I felt that they truly cared about me as a customer!! I have received nothing but high quality items and the best customer service. Thank you so much Rosemary for your great recommendations. 1000% recommend! We will continue to be loyal customers. read more

Jenn was so helpful! She helped me purchase an extra base for my Nuna car seat and the cup holder attachment. Loved the aesthetic and how clean the store was. It was easy to find and a very pleasant shopping experience. I will definitely be back! read more

Love this store! Cute items for babies and all the newest baby gear. Ordered my daughter a doona tricycle and they delivered it the same day for me! read more

Honestly, one of the most pleasant and friendly boutiques out there. Jane goes above and beyond when it comes to customer service. Will definitely be coming here more often. A++++ read more

Ahhh. I want everything in this store, if only it was close to home. Anyway, the saleslady was very helpful. They had all the high chairs we were looking for so we were able to compare them in person. We're from LA but no store near us has that inventory so I was surprised when the Stokke Nomi, Tripp Trap and Steps were all available in this store. Don't be fooled by the size of the store, they have a lot of selections. Gladly it was closing time, otherwise I would've bought more things that was more of a want than need. Give this store a visit and you won't regret it. read more

Great selection of items and the prices aren't higher than what you would pay for the same thing online. Good customer service too!!

Came in looking for our baby girl's stroller and was able to walk out with one same day - kind of unheard of in these post-pandemic delays for products. Great customer service! read more

Came here in a rush looking for a present for a dear friend of mine. It did not disappoint. Great customer service, I forgot her name but oh boy she helped me! recommend me some good products she showed me around and she also free wrapped the gift making it look so pretty I definitely will recommend this store! read more

Love this place!! I had been waiting for the Nuna Pipa RX with Rlx base car seat to come back in stock and it hadn't and I think still isn't. When I called this place to ask some questions, I originally didn't get a response. I did not leave a voicemail or anything but they still followed up with me to see if they could help me out. I'm so glad they did because they were able to order the car seat I have been waiting to come back in stock for months and it didn't take long before it was ready for pickup. When I went to pick it up the girls at the shop were so nice and even brought the big box to my car for me. Jane has been so great communicating with me on the status and also helped us order the adapter we needed for it to attach to our Uppababy stroller. All around just a great experience and would definitely recommend to others. read more

I love this place I always find unique and quality stuff and the service is awesome they are very helpful and kind.

The service is amazing here! The owners are very nice and carry a few of our favorite toy brands! I recommend them always and always am sure to stop in and pick up gifts for new babies to kids! read more

Big shout out to baby shoppe. I was looking everywhere for the sold out Nuna Mixx stroller with car seat and adapter in caviar. Jane was able to place the order for me same day. She even went out of way to deliver the items to me for free! She is super sweet. Definitely recommend baby shoppe to all mommies and and mommies to be. read more

Baby Shoppe - Baby Gear & Furniture Near Me - Chino Hills, California

Can't recommend this store enough. We called after hours thinking someone wouldn't answer but Jane answered. She was so helpful over the phone and in person. They had the new Cybex car seats and stroller we were looking for our twin boys. Great customer service with a wide range of baby clothes, toys, car seats, strollers and misc. accessories. read more

I have both the Britax Marathon and the Britax Pinnacle 90. The only thing is that they are a little too small for my boys who are really BIG for their ages. When my youngest outgrew his Maxi Cosi infant carrier I came in and found that Maxi Cosi was making a convertible carseat, the Maxi Cosi Pria 70 Air Car Seat. They had it in stock and the owner is so nice that she will match any online price and accept American Express !!! I have been buying all my boutique baby items on Amazon. Too bad I don't need anymore baby stuff for myself :P read more

I needed a baby shower gift and came here to find so many cute things. Not only that but but they were so helpful.

I was really excited to go look for a stroller this past weekend. When I got to the shop, there was a sign on the door that said call for an appointment. I understand times are tough during Covid, but Yelp could have been updated to reflect change. I probably would have spent a good chunk of money read more

Their Instant chat was easy and extremely helpful I was able to ask for something in stock and they were able to help me and prepare it for me for pick up read more

They have a lot of super cute rare items for baby such as Toki doki, Melissa shoes and kenzo baby clothes !!! And the most unique strollers, my niece loved one of them and she never sits in a stroller !! read more

Baby Shoppe - Baby Gear & Furniture Near Me - Chino Hills, California

This is located far from me (~35 minutes) but I will definitely come back for boutique and hard to find baby/toddler items. I called on a Tuesday to see if they had the Clek Oobr booster seat in stock; in Southern California it is pretty much sold out everywhere until fall 2021. They kindly told me they didn't. But two days later, an employee named CC called me to let me know that they'd be getting a shipment later that day, in case I was still interested. I was very impressed and appreciative, because they certainly didn't have to reach out to me since I'm fairly certain it would've sold out that same day. I then worked with Jane to get the order all squared away before picking it up later in the evening, right before closing time (8 PM). Thank you CC and Jane! You'll be my first check for items despite other shops being closer to me. Very happy with my purchase and the excellent customer service! read more

Baby Shoppe - Front entrance, store is fully open now for shopping (08/12/2021). - Baby Gear & Furniture Near Me - Chino Hills, California

They have all kinds of great items for your baby and the owner is always really helpful when we're looking for something. We always have a positive experience when we stop by! read more