I spoke with James Holmes and hired this company to do a small landscaping job…read more There were MULTIPLE issues along the way. The end result at this point is that the job was NEVER COMPLETED and JAMES HAS NOT RETURNED A $748.50 PAYMENT I made for half the invoice. ISSUES 1) James didn't put me on the calendar for March 16th after we spoke the day before and him saying he would stop by to check out the work I was wanting to have done. Okay... no big deal. It was a Sunday and he came the next day. Followed up with a professional quote via email soon after. 2) On the day work was scheduled to be done, April 5th, I didn't hear from James until I reached out via text to see if he was coming. He replied that he had been looking for my number... by this point we had spoken on the phone, texted, the company had emailed me and I had paid $748.50 for half the job to James on Venmo. There were multiple, multiple ways to contact me. Okay... it was raining and the explanation he gave of sod not being available due to the heavy rain checked out. 3) April 14th James said he needed to issue me a refund because he wouldn't be able to complete the job. He was dealing with a tragedy in the family and was taking time away from work. I was supposed to receive a refund in 7-9 business days. Okay... obviously a tragedy. I would have even understood some delay in him processing the refund. 4) When the refund didn't show up after 13 business days, I texted James. He had always been responsive prior to this but all of a sudden was unreachable...except when I called from a different number. I tried to make him refunding the money as easy as possible... I sent him a Venmo request to send the payment back. I emailed the invoice I had paid. When I did speak with him after calling from a different phone number, he said he would look into the refund issue. IT HAS BEEN MORE THAN 1 MONTH NOW SINCE THE JOB WAS CANCELED AND THE REFUND PROMISED. THE JOB HAS NOT BEEN COMPLETED AND THE REFUND HAS NOT BEEN MADE. CALLS, TEXTS AND EMAILS HAVE NOT BEEN RETURNED. In addition to the issues mentioned above, the red flags should have been that the company does not list a physical address and it takes payments on Venmo. I do not recommend you hire this company.

After leaving a lukewarm review the owner contacted me through yelp messaging and tried to argue…read morewith the points I made in my review about not quoting the full job, having to come back with an additional charge, and not following directions when planting shrubs. After arguing for a bit he apologized for coming at me so aggressively, and then offered to replace two of the shrubs that had died (apparently they had the shrubs on warranty and didn't let me know to reach out if they died). That was a month ago, and he no-called no-showed on the shrub replacement. Owner is lacking in professionalism and follow through. Does a decent job, but I wouldn't hire again based on the communication issues, billing issues, and aggressive response to reviews.

A great company to work for. Communication. Payments. Respect are all on point! As a subcontractor…read morefor this company for over 5 years, there's been no issues

The Ohio Groundskeeping-crew just left my residence after completing extensive flower bed edging…read moreand mulching. The bed edges are crisp and mulching covers beds nicely. How they got mulch well under shrubs and bushes I don't know but not a single flower is knocked down. Clean up was 100% with pavement power blow off. I highly recommend this crew who worked steady and did such high quality work. I'm not family or friend writing this review but am sure a satisfied customer. See you guys next year!

I have been using Outdoor Sensations for many years. They have been as steady, reliable,…read moreresponsive, and professional as any such business. They always dealt with my needs as quickly as possible. Their pricing is quite fair. And their staff has always been pleasant to have around your home.

I was extremely pleased with the Spring clean up Outdoor Sensations did for me this season. The…read moreedging was perfect, everything was completely trimmed, weeded and mulched. The yard was spotless! They were even able to accommodate my request to complete it before a party I was throwing despite having really terrible weather to contend with. I was extremely pleased and would highly recommend them!

Haskell and Team met each obstacle with skill. Was not an easy cut. Thank you for taking that…read moretree hazard away from my garage!

This company is Excellent for sure!!! They fit us in early…read morewhen our tree became an emergency situation and they were on time, careful and cleaned up like they were never here. I highly recommend them!!!

My tiny backyard was an overgrown jungle that just needed more work than I could do on my own. I…read morecalled Buck & Sons (emphasizing how small the job was) and they came out and looked at my yard that day. The next day, they provided me with an estimate, and I had a beautiful, "jungle free" yard by the following week. Other landscapers weren't even interested in taking on a job as small as mine, but Buck & Sons sent two men who completed the job in around an hour. The price was very reasonable and worth every penny to me.

I called for a quote for a small (very small) project in the patio area of my townhouse. I was…read moregiven a quote of $800 because they base their project on a full day's work. I decided to look elsewhere.

I cannot stress enough how amazing Oliverio and his crew is. I have used them at least 7 times…read moresince moving into my home 4 years ago. Everything from removing 4 huge pine trees and 2 really huge locust trees covering our home, to removing large branches broken in storms to removing dead trees around our property to grinding stumps. They protected our home when removing the trees and were so polite, friendly and professional. I usually dread having companies out to work on our home, but I am always excited when they come out. They leave the yard cleaner than they found it and do exactly the job they are hired to do. They often are able to come sooner than their estimated date and let me know ahead of time to make sure the date is ok. They also have the most competitive prices I have found. They are licensed, bonded and insured and provide documentation to verify. I really can't say enough good things about them. I have absolutely no complaints. HIGHLY RECOMMENDED!!!

Due to all the recent rains, their scheduled tree jobs were delayed, so Miguel called me days…read morebefore our scheduled Saturday appt, to let me know they would need to re-schedule. They ended up calling me the day before our original scheduled day and came out and quickly removed 2 pine trees and 2 large shrubs. They had a fairly heavy duty stump grinder, which made quick work of the stumps and large roots. They also brought a large chipper and cleaned up all debris, including everything around the chipper. They brought a large bucket truck, but did not need it for my particular trees. It is nice to deal with a professional tree service, which has the necessary equipment and expertise to complete any tree work, unlike another so-called tree service, which left me a huge mess, when the city would not pick it up. I didn't realize until they were finishing up that Oliverio, the business owner was part of the crew, which completed all of the work. It was nice to see him lead his team by example. I strongly recommend Columbus Tree Service for any tree, shrub removal or grinding of stumps. Thanks Oliverio!