my entire family has been going through them for a while now they are honest upfront, giving us the…read moremost fair rates available. They simplify the whole process and all scenarios. In my opinion, they are the best we would not go anywhere else.

Great Florida Insurance was very easy to work with and I got a significant reduction on my auto and…read morehome insurance bill. Thank-you Michelle for your excellent customer service. Everything was fast and stress free.

Harrod agency encouraged me to redo my 16 year old roof for a lower cost premium and so I did and…read moream currently paying less insurance now than I did before Hurricane Ian.

Charles provided great service in my transition from Arizona to Florida. He was very informative…read moreand helpful to me in understanding the changes and insurance requirements for home and auto in the Florida area.

I am rating the Cathy Sink Agency as a one because a zero rating was not possible. I have been a…read moreloyal Allstate customer for the last 24 years and never made a claim of any kind. I have insured both my autos and my home through them and everything went smoothly until I filed a claim. We were involved in an accident that was not our fault. The other driver freely admitted fault, the police report reflected it was not our fault and witnesses also stated the other driver was at fault. We immediately contacted our Allstate agent and things went downhill from there. Our agent gave us wrong and misleading information, in fact he lied outright to us. He claimed we would be reimbursed for any out of pocket expenses we had. He also told us the other insurance company had approved all reimbursements and would send us a check within the next seven business days. When the seven days came and went we contacted him and that's when he really got rude and extremely unprofessional. He accused us of writing emails critical of Allstate and that was not helping our claim. Then we started getting emails from Cathy Sink herself. She apparently got our agent's side of the story and told us we would never see any further reimbursement. Not once did we get a phone call from either the agent or Cathy Sink to ask for our side of the story. I can only imagine what would have happened if the accident were our fault. It comes down to a lack of trust and confidence in Allstate, especially the Cathy Sink Agency, and an extreme lack of customer service.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I became an Allstate agent in 1996 and have lived and worked in Fort Myers since 1997. I am passionate about helping organizations such as the Fort Myers Police Foundation and Wounded Warrior Project.

I just want to thank Tyler for all his help with my ins he made it very easy and great personalityread more

my experience at this office has been great, my agent…read moreKristina is outstanding and always there to answer all my questions regarding my policies no matter how many times I have asked her the same questions. I highly recommend this office.

​I have been sitting here for four hours. Let that sink in. If I had been given even a shred of…read morehonesty regarding the wait time, I would have called a locksmith myself and paid out of pocket hours ago. ​This is, without question, the most horrendous and disrespectful "service" I have ever received in my life. You have completely wasted my time and shown a total lack of regard for your customers. Consider this my final interaction with you; I will never be renewing this service again. ​Beyond losing my business, I will be filing a formal complaint with the Better Business Bureau and contacting your corporate office immediately to ensure this level of incompetence is documented. You have lost a customer for good.

Terrible customer service. They blunt force funnel you into their app, the guy who showed up for…read morethe tow didn't let me know he was here, and when I came out to ask about the job he just drove off saying I was taking too long. The audacity! I will never renew AAA again. This has been an infuriating experience with them today.

it doesn't matter who I talk to at the office EVERYONE is great; courteous, respectful, always get…read morea prompt response, they looked into my policies and got me great discounts as my needs changed. They were very polite when I complained (and I have) and they were more than patient. I had done business with different agent (office) and had personality conflict. Never such issues with Kevin's agency. I'm in for life.