This had an assembly-line-like atmosphere for teaching kids piano - 4 kids in a room, one working with the instructor while the others practiced with headphones or worked on theory on a computer. Was willing to roll with that for a little bit, as technology does bring some interesting opportunities for improvement - but I observed that a) the kids were given synth keyboards (which have a very different feel), not digital pianos, to play on, b) the keyboards were set way too high relative to their seats for them to learn to play. The feedback inevitably was that our kids were doing a great job, even when they hadn't practiced at all - I understand the positivity and I know few people have time to put in the necessary practice (I myself have 15ish years of piano so know what kind of practice is required) but it felt like it was more about just going through the motions and getting the money for a class than actually teaching anybody anything. Then one of the instructors made a comment about my kid that seemed wildly out of line, so we quit. While I'm sure this is not everyone's experience, I'd say it's better to go with a place that's more serious about teaching, less franchisey. read more