If you don't know what you want or how your body is going to react DO NOT SHOP HERE. They DO NOT…read morecare about your experience once you've used the product -- good or bad. The manager is rude as well and actually blamed me for not knowing what I don't know. The last time I went into a smoke shop, I had a lot of questions and that location had so much patience with me and was super friendly, which I SO appreciated. "It's your fault for not knowing how you're going to react." Fair statement, but they had ZERO interest in making a not great experience a better one. Isn't that what customer service is all about?

Just wanted to leave an updated review since my last one 6 months ago. I absolutely love this place…read moreespecially because of the staff. They have everything I need from all different packs of cigarettes to tobacco and the machines you can buy to roll them at home. I have been coming to this location only to buy all my products and will continue to only shop here. The staff is probably the most down to earth friendly people I have met working in a shop. They have a variety of different fun personalities and all seem to enjoy working here which is a major difference from most places I visit. If your not sure what you need they will all give suggestions and point you to the right direction of what's best for you.

This is a great location to find all your smoke shop needs! The owner is extremely friendly and…read morehelpful. He helped explain to me all the types of products he carries and what they are sure for. The prices are very good and the store has a nice clean setup. Everything is well organized and displayed well. I hope to be back here again sometime soon!

I purchased a vape bear flavored it does not work. I need to return it and get a different one…read moretomorrow. What are the hours for the store? Please advise how many hours of the store on Saturday at the Hopkins smoke shop flavored vapes the vape that I purchased does not work

I have been to this location several times and they are always very friendly. AL even helped me…read moreout a little when I was a few cents short. Their prices are very reasonable and once again I am always greeted with a smile.

From the owner: Our business mainly focuses on Costomer Loyalty and specific demand on each item in the store. We…read moreknow most Costomer's by name and treat them like family. Everyone is treated like a human not a machine. We specialize in earning our Clients business.

Gigi was great! So so nice and helpful service. Great variety and options! Love this shopread more

From the owner: Discover your new go-to spot all things vape CBD and more! We're thrilled to bring a premium…read moreselection of disposable vapes, gummies, cigars, and accessories to the greater Minneapolis area. Swing by and check out our grand opening deals, and elevate your experience with the finest products in town. 7 hydroxymitragynine in chanhassen minnesota

They are CLOSED. It was awesome when they were open though!…read more They were friendly and knowledgeable! .

The employees are SUPER helpful and patient. I asked a ton of dumb questions and they were awesome…read more ETA- I went back today, and they have not changed a bit. The staff are amazing. They are so friendly and helpful. I always feel like I'm welcome and wanted here. I love this business. The owners should be proud. Nothing but good things to say. (Additionally- the employees were wearing masks, social distancing, and the store was extremely clean- GREAT job!)

Yelp Review I…read morestopped into this tobacco store after an appointment next door and was genuinely excited to find something I've been looking for a long time: Al Fakher Bahraini 2 Apples. I had previously found it at another store, but they were sold out, so seeing that this location had a substantial amount in stock was a pleasant surprise. I asked the employee at the register if she could bring me the smaller boxes as well as the larger box so I could look at what they had available. She did get the products for me, but the entire interaction was accompanied by visible frustration, grunting, and an attitude that made me feel like I was inconveniencing her simply by asking her to retrieve the products the store was selling. I even asked her directly whether what I was requesting was becoming a problem because her demeanor was increasingly uncomfortable and annoyed. I was respectful throughout the interaction. I was also there as a paying customer purchasing merchandise--not asking for a favor or expecting anything for free. At that point, I decided the experience wasn't worth it and told her I no longer wanted the products. I left without making the purchase. It's unfortunate because I was actually excited to find this particular flavor and was prepared to spend my money there. A customer asking an employee to retrieve products that the business sells should not be made to feel like a burden. Basic courtesy and professionalism go a long way in retail. Hopefully management addresses the customer-service aspect, because having the product a customer has been searching for means very little if the experience of purchasing it is unpleasant.

I can't speak for all of their products because I only purchase tobacco in the pouch. I will say…read morethat the brand of tobacco I use is 12 to 30% cheaper than the two closest tobacco stores, which leads me to believe the rest of their products are likely not over priced. The girl running the place was nice but for me it's all about prices.

inaccurate hours. drove out in the cold. confused how this place is open in the first place.read more

prices are horrible, people are rude. Employee literally taking a nap on the couch. how crazy,…read moreright? i'd pay you not to go in basically!

Negative experience today. The manager had previously agreed for me to come in today to purchase…read moremy favorite item as it was being discontinued this week. I came back today the cashier told me I wasn't able to purchase my favorite item as it has been discontinued. They had the product in stock. I don't know why management lied about coming back there today. I went my way to get there and was told my product wasn't available.

The owner is always outgoing, friendly and wiling to assist. Great selection, pricing, and some…read morediscounts are available when purchasing multiples of the same item.

I don't make Buttery Nipple pie every day, but it was March 14th, so I did. The problem? I…read moredefinitely did not have butterscotch schnapps laying around, and I also didn't have Irish cream. Total Wine and More to the rescue! They had everything I needed in the handy mini sizes, and they have a great selection of zero-proof options (and THC, if that's your jam), including the best price on Nah in town. Hell yes! A convenient location and helpful staff makes this a no-brainer for locals looking for the basics, the special, and the unique.

Huge selection and very knowledgeable staff. The prices are good and sometimes you can get coupons…read morein the mail. I have never had a bad experience coming here and will continue.

Mediocre humidor. No lounge area. Just a head shop with a humidor. Don't bother. Deceptive name.read more

The best place for cigars. Ed is great, extremely knowledgeable. Could not recommend more highly.read more