We hired JMD Construction for some drywall work, and overall had a great experience. They were easy…read moreto communicate with and kept us updated throughout the process. Through project was completed on time, and the quality of work really shows. They paid attention to detail and professionalism. Everything was cleaned up and the end of the day which was greatly appreciated. Worth every dollar spent. Fair price and great quality/service. We will be using them in the future. We would recommend them if you are looking for a liable skilled contractor.

From the first communication Russ and the crew were so professional and reliable. I started with…read moreRuss doing insulation and a replacing railings on porch. The insulation work done was incredible very happy. When Russ started the porch I only intended on doing new railings as porch was old. Russ discovered the porch was completely rotten. I said can you build a new porch? Without hesitation Russ said certainly. I was really appreciative as I knew it added more time on the work previously discussed. Then in the middle of doing porch got letter from home owners insurance needing roof taken care due to moss and chimney. They gave me 1 month! Russ said no problem they will do whatever I need done. During snow, rain and wind they put new metal roof on within that month period. I cannot express the amount of stress Russ and the crew took off my shoulders. I will never have anyone else do work for me but Russ and the crew. I know no one that would ever go to the extent during winter weather that Russ and the crew did for me. I highly recommend Russ and the crew they are highly above all. Thank you Russ for the incredible work you did for me. I appreciate your help. Paula Patrick

Stiffed us out of $1,700 of unfinished work, we went through 12 weeks of excuses and Russ not…read moreshowing up. We eventually are in the process of filing a lawsuit to try to redeem our funds to have another company fix the work he started.

They deserve 10 stars! I have run multiple businesses over the past 34 years and NEVER EVER came…read moreacross a more professional company that does what they say when they say it, anticipates needs, super fast responders, doesn't skip corners cleans them brilliantly, makes quality suggestions, is accountable, flexible and pick any positive adjective in the dictonary and they are it! Really refreshing to work with this company and your project will be refreshed too! We have multiple airbnbs that get high remarks and reviews because they do an excellent job and the value of being worry free is beyond words! Our landscaper disappeared and they did that too! We also had a serious mold issue occur in our house and they have 20 plus years experience there. Such a totally trustworthy group that we gave them the keys to sort all this mess out, while we were gone, and even trusted them to pick up our mail!

So happy with new floors and bedroom expansion, had them come back for bath transformation! They…read moretook an awkward tiny bath and made it into a mini spa with a hidden closet and slide out storage!! Beautiful work and easy to work with. Well worth the investment.

Disclosure: I have no personal relationship with Carpet Express or any employee or owner thereof…read more This review is not only unsolicited - it will be a total surprise to this fine company. I should have left it long ago. I am so sorry to hear of the previous reviewer's experience - which does not reflect mine. My husband and I first contacted Carpet Express in 2005 to assess the possibility of renovating a rental property we had purchased, which needed new flooring. The owner was prompt and professional in assessing our needs. All-in-all, over the last 12 years, we have had ten properties re-floored by Carpet Express - including the installation of carpeting, vinyl sheet flooring, vinyl plank flooring, composite vinyl tile flooring and stone flooring. One of our properties also has natural stone countertops - installed by Carpet Express. I can't say enough good things about their professionalism, work ethic, and customer service. Bill, Brandon and Aaron have always treated me with respect, as well as kindness. I have often bickered with Brandon, until he gave me the price I wanted for a piece of carpet. He is a worthy adversary - but, in the end, he is all about keeping the customer. If you have a business or home anywhere near New York's Southern Tier area, I can highly recommend Carpet Express' products and service. Tell them Kay sent you. :)

My husband and I hired Carpet Express to install new flooring in the living room, kitchen, dining…read moreroom, entry way and bathroom of our home. At first we were thrilled with the work! After a couple of months we noticed mold was growing around the floor where the pipe to the toilet met the floor. We called Carpet Express and they refused to come out and investigate. Instead told us it was a plumbing problem and told us to hire a plumber, then call them back when the plumber fixed the leak. We hired a plumber who came out and fixed the leak (plumber said whoever reattached the pipe had over tightened the hose causing the leak). We called Carpet Express and they set up an appointment to have an installer come back out to our house to install new flooring in the bathroom. We discovered when they returned to fix the floor that they had never removed the old floor! We called Carpet Express to discuss the bill and no one would call us back. Instead we received a bill of $460 in the mail! My husband and I drove to Carpet Express to discuss the bill. Carpet Express told us their installer told them that he did not remove the toilet! What a LIE! Why would we remove the toilet, especially when they charged us for the removal on our initial bill??? Carpet Express then accused us of not wanting to pay our bill? Strange considering we paid them $4000 for the first bad job they did. All we wanted was for them to fix the poor installation job in the bathroom. They fixed it alright, but said we were liable and charged us for their mistake! I highly recommend if you are looking for new floors you go somewhere else and avoid the headache we've endured!

The owners are good people just a brief lack of communication but everything is resolved.read more

Terrible. They took our $275.00 deposit in April 2026 and we haven't heard from them since.read more

Amazing company from start to finish! We had a new furnace and AC installed with Comfort Zone and…read morethey exceeded my expectations. Steve and crew placed drop cloths down and made sure everything was clean and tidy at the end of each day. Also happy to find local companies to support!

What a wonderful Company do business with,a real professional company that truly cares about their…read morecustomers and their needs. Steve,Sue, Greg, and Patrick will go out of their way to ensure that all aspects of the job are a-one in appearance and without a hint that their was construction done in your home. Give them a call for your air conditioning and heating needs, you won't be disappointed