Great to see a bike shop that is community driven, I just moved a couple of clicks away and have…read morealready benefited from the first day I walked in. I will definitely check it out when I retire and replace my ancient but trusty Madone

I've been looking to purchase a bike for quite some time but I was not sure what kind of bike to…read moreget that suited my needs. I walked into Trek to see what they had in stock and was met by one of the most friendly, non-pressure retail environments I've ever experienced. Dana at Trek Bicycle was an absolute gem and completely set me up with what I needed to walk out with the perfect ride and begin my journey cycling. Not only did Dana ensure that I found the right bike but also made sure that I had the safety gear and bike essentials needed for a smooth ride. The entire staff is extremely knowledgeable and it is clear that it's a passion for many of them. Definitely check Trek out if you are looking for a new bicycle or already have a passion for cycling/mountain biking.

Scott was great, the scooter was great and the price was right!…read more P.S. We had zero scooter experience, and he gave me a quick lesson and made us feel really comfortable. Can't wait to do it again next time I'm on the Coast!

Great e-bikes, good service, easy online booking, beautiful town and nice guy! Great ride out from…read moreGibsons out to Gumboot restaurant in Robert's Creek via Lower Road.

Thanks to Urban Pedal Rentals and Volt Bike, I did something I've never done in the 30 years I've…read morelived in the Vancouver area - biked across the Lions Gate Bridge! The process was easy and entirely online. Our bikes were delivered directly to our hotel bang on time and picked up the same way. We had a blast riding around and will definitely do it again!

Nice guy Jeff helped me and the wife out. Weed had less than great experiences at couple other…read morestores and he took the time to go above and beyond. Great value, great service.

Staff was real helpful. The tracks they recommended were top notch and I had a wicked time, bike…read morewas sweet as!

I bought a bike here in 2009 and now I bought another bike here. The people here are pretty…read morefriendly and helpful. Two weeks after I bought my bike the pedal started sticking so I brought it back, they changed it for me without charging me. It's not a super big store but they have a good selection of helmets and other accessories. Bikes do go fast these days in the time of covid though which is why when I found the size/color and brand (specialized) I wanted I bought it right away. I'll be back when my bike needs to be serviced or I need any accessories......

The folks here are always so pleasant (and also patient)…read more My wife and I decided it's time for our daughter to get a new bike. We have barely a clue on what to go with and certainly required advice for the right bike. While their supply was limited, he was able to recommend a bike that fit our daughter perfectly. He allowed our daughter to give the bike a test in the parking lot and didn't rush any decision. In fact, another employee did a quick tweak to the bike and let my daughter go for another spin to see if it made the use of the gears any easier. We also learned that they have a buy back / trade in program for children's bikes since the kiddos tend to outgrow their bikes quite quickly. I recommend anyone in the area to include this place when seeking out a bike. I bought my previous bike from them about 10yrs ago and remember the same high level of service and support.

Very close to Stanley Park the ebikes worked really well gave us good instructions nice helmets and…read moregot us in and out pretty quickly. Stanley Park was fairly flat and slow so I think normal bikes would've worked just fine but E bikes are always fun especially if you have never been on one I would highly recommend this spot.

Awesome bike shop! My folks and I walked up this entire street checking out types of bikes and…read morerates for daily rentals. We found the bikes at this location to be new, and the rate to be very reasonable. The owner is a Bradley Cooper doppelganger and was very helpful. Bikes come with bike locks and helmets. We rode all around Stanley Park and enjoyed our afternoon immensely thanks to Jo-E!

Excellent experience! We wanted to rent electric bikes--we had rented some in ocean shores and…read moredriven on the beach, that was pretty fun and this time in Birch Bay without the kids we thought it would be fun to pack a picnic and go for a ride. So we searched for a bike shop and found one .6 miles from our airbnb--the website showed both e bikes and analog options. To make a reservation the site directed us to call... John answered and was very friendly, he agreed that he had some e bikes for us for a 1pm reservation and confirmed that they take visa. We showed up as agreed and they got us set up and squared away quickly. The bikes were electric assist, so you still have to pedal them, but you get a lot more push for your pedal because the motor kicks in. We didn't know where we were going but had a vague notion that we wanted to go north along the bay. Since we hadn't checked a map out or anything, we were a little bit surprised that the road forked off away from the water, but we soldiered on. The road got to be a little bit narrow, but all the drivers seemed conscientious and courteous as they went around us. We went on to bike all the way up to Semiahmoo County Park where we broke out the picnic blankets and picnic backpack--a really good time. John was still there when we returned the bikes and I would definitely recommend. It seemed like he does bike tuning and repairs for locals as well.

I've been reading about our local bike shop for quite a while, and finally took the time to ride…read moreover there. I'm looking to purchase a new bike and BBBS happens to be a dealer for one of the brands on my short list. I was disappointed to find the shop owner to be brusque, unhelpful, and dismissive. Didn't bother to ask me a single question about what or why I was looking for. I can only speculate as to what the sales/service model is here. Clearly I'm not fitting into it. I ended up purchasing my bike directly from the manufacturer. I don't think I'd even come back here for service.

Had to jump on here after our fantastic vacation up in this area. What a fun way to see the town…read moreand hop on the ferry and tour around. This shop had all our EBikes ready and waiting with names on them. We quickly signed our paperwork and were off. Some of our group could have used more gear instructions vs when the power would kick in- say up a hill what gear to be in but- through some laughs they figured it out but thanks again- beautiful sunny summer day and they were great

quick to sell slow to repairBike shop for the Rich and wealthy with a bad attitude to match…read more After bringing my Bike in For simple break and tube was told it will be a week. The next week I went in. The guy fixing my bike was also selling the high priced bikes. My bike was due to be finished and waited 30 minutes While the kid ran back and forth . Poor service I had to take my bike back because the brakes did not work after being fixed. I dreaded the brow beating but needed my bike fixed. No apologies only Tim's snarky remarks. After telling the young guy I will wait. Tim spoke up "We cannot always fix it on the spot" was uncalled for after I had brought my bike back from last weeks repair job. Meanwhile other customers were bringing tires to the front desk Adjusting there cleats ext. Again 30 minute wait while sales are juggled. Had Bought a new tube Because of BlackBerry thorns And had the brakes fixed. Got home the brakes are still not fixed.

Do not rent from here. Major scammers, will try and claim car was returned dirty and charge…read morehundreds in cleaning fees. They also will claim car was not returned with full tank of gas even with photo proof. There is no customer service or budging, fake charges end up costing more than a rental from another company. Staff will also dodge calls and emails and avoid customers and dismiss photo proof of clean car and gas tank filled. Rent a car from anywhere but here!

Wouldn't recommend using them, Gave me a vehicle which was unsafe to drive..issues in the rear axle…read moreor something rattling in the back filled up the gas to Full. Customer service rep indicated that it was fine and closed the contract.. Notice a month later additional charges even though the customer service closed the contract and inspected it.