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    Backroad Construction

    4.5 (4 reviews)

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    Monarch Custom Design

    Monarch Custom Design

    (6 reviews)

    If I could rate 0 stars I would…read more I had a contractor cancel on a sod prep and installation the morning of. I was stuck with fresh sod that needed to be installed the same day. I went through a list of contractors to see if anyone was available. Monarch texted me back promptly. Saying he could get some guys out asap, to do the leveling prep work and install the sod. I asked for a little reduction in his quoted price, he said because they had to sift through the soil and level that it needed to be that much. I asked how many guys would come out. He said 3. Reason I asked is bc we were heading out of town that day so I wanted to make sure it was done in a timely manner. He said he could have someone there in an hour. He requested half up front as he was sending guys from sierra vista. Which I thought was shady but I was in a bind and didn't have a choice. 2 guys showed up 3 hours later. 1 in a sedan 1 in a motor cycle. No tools! We both assumed the 3rd guy would show up with the tools. He never did. They proceeded to use our tools (without even asking) Long story short---took about 20 minutes to flatten out some dirt. Did no sifting and just ended up laying sod on top. Such a shotty job. After they left, contractor demanded second half of payment, I proceeded to say how terrible it looked and I saw them lay the sod over the rocky soil. He then proceeded to threaten me saying he needed to pay his guys for work or they were going to come back. They even took some of our gloves and left all the leftover trash. Out of abundance for caution and safety I tried to agree to a lower amount instead of a full refund. I didn't want to have these guys coming back to our house! After 45 minutes of him saying he was not at fault, he finally agreed to a $500 reduction. After I paid, he texts me and says the guy said he leveled it. I will now be reporting them. I feel completely taken advantage of. BEWARE! This is a shady not professional business!!

    Contractor gave estimate for roof repair Job was complete by…read moreone worker Was done to the best of satisfactory due to house was to old to do the best job. Just needed to repair due to my insurance covering property. In order to have a great job. It will cost more for work to be done.

    Reyes Custom Woodworks - Custom kitchen

    Reyes Custom Woodworks

    (5 reviews)

    Keeling

    I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do. However, after living in Tucson for 2.5 Yrs now, I felt I had to warn potential clients of what I am finding not only with Reyes, but other unprofessional contractors and Vendors that do not want to work or care about it. So, not only with Reyes Cabinets, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. So, not only with Reyes Cabinets, but I will also be yelping about many of the other companies I have found on YELP. I have interviewed over 10 cabinet companies with no reply, just promises, then I never hear from them. Same with plumbers, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Reyes Cabinets via phone calls and texts then followed up with additional phone calls with no response. I wanted to let others know the lack of their professionalism and say, "Stay Away From Reyes". I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept, customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive.

    Unprofessional communication, unreturned calls, stood me up on the day he was supposed to do an…read moreestimate. Run!

    Iron Wolf Innovations

    Iron Wolf Innovations

    (9 reviews)

    I am pretty particular about my experiences with contractors and I will state unequivocally that if…read moreI could give 6 stars if I would! First off, the service was excellent! Kase and his crew are polite, professional, timely and very customer-oriented. Kase initially helped us design the fence and then we thoroughly enjoyed having his crew at our house for the installation. Family affair with great people and easy to have around. Ashleigh in the office kept us appraised of progress and was very accomodating when we had delays on our end due to other contractors. They just rolled with it. Secondly, the finished product is absolutely stunning, with obvious pride of workmanship! It's kind of hard to get excited about a pool fence, but let me say that rather than an "industrial" looking standard type of black and straight fence, they custom made a rusted, architecturally sensitive fence that blends in with the elements of the yard beautifully. It looks like art in my backyard! Lastly, pricing was very reasonable, and more than competetive with other bids I received. Retrospectively, I think this was money very well spent and was so much more than even anticipated. I highly recommend this fabricator and would consider using them again. Can't go wrong with this company!

    I just love the wrought iron security screen door and 2 wrought iron backyard gates that Iron Wolf…read moremade for me! Kace came out to give me an estimate and he listened to what I wanted and what my needs were. He took measurements. The estimate was very reasonable and I paid a deposit. A few weeks later he was able to come a day ahead of schedule (I was thrilled!) to install. The workmanship on the door and gates is beautiful!!! I just love the craftsmanship. They were very careful with the installation--treating my house and property with respect and cleaning up before they left. I am thrilled with the door and gates! They look great and function perfectly. I'm so glad I used Iron Wolf Innovations. They're a top-notch company.

    Backroad Construction - windowsinstallation - Updated July 2026

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