I am not a spiteful or vindictive person so I take no joy in writing negative reviews but I think its important that I share my experience. I just purchased a home in Brooklyn and I needed to have a couple trees removed. I called a few tree removal services. Three of them were disconnected phone numbers and three responded relatively quickly. Ryan was the first and he gave me a what I thought was a good price that I agreed to. He said he'd do it for less if I paid cash (first red flag) while I appreciated it, I asked if I paid full price if he could get it done quickly to which Ryan agreed. We agreed on the following Friday which was only a few days later. Friday came and I hadn't heard from Ryan by 1230 (as promised) so I called him and he said he text me twice and left me a voicemail, but hadn't heard from me. I'm not sure what he was allegedly waiting for since we previously agreed he was coming Friday for sure. (second red flag) The problem that came up as his story evolved was that my voicemail has been full for several years. I don't use it, and I had been texting other people all morning so i know the old story that I didn't get the voicemail or text messages he sent simply isn't true. I checked my phone history while I was on speaker phone with him. None of my texts were from him. (red flag number 3) When I asked him if they were still coming he said they "already knocked off for the day" (at 1230 on a Friday) and they could come next week, I have no idea why he would say he tried to reach me three times when he and I were the only people in the conversation. He had to know I knew he wasnt telling the truth. Last important point is that he said he'd email me a copy of the our quote and proof of his insurance and I never received that either. (Fourth red flag). Yes I checked my spam and trash email boxes. It never came. So Ryan was unable to reach me via phone, text (twice) and email?!? The summary is that Ryan was quick to give me a quote, quick to make promises about the work but slow to show up and perform. It was extremely hot that day so if that was the real reason-just say that. He never mentioned that. Instead he chose to make up a story that I KNEW wasn't true. It was insulting besides being inconvenient. I took the day off of work to be available and look where it got me. read more

Abandoned by Backwoods Tree Company After spending three days working to trim some walnut trees and to partially remove a large elm in our backyard, Ryan failed to fulfill our contract and abandoned the job. He left us with a large pile of wood, several large limbs and a 30-foot "stump." After a few weeks, with several different plans on when and how he would complete the elm removal and clean up, Ryan ultimately stopped responding to our messages. We made the great mistake of paying Ryan before the job was complete. Don't make our mistake. read more

Backwoods Tree - Abandoned by Backwoods Tree Co. - Tree Services Near Me - Jackson, Michigan

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They answered my call and set up a time for estimate the same day. They were sticklers for detail, and submitted a bid that was more than fair. They arrived on the job on time each day, did high quality work, and when finished they cleaned up so well even my neighbors commented about them and wanted their number. These are folks you can really trust to do a great job, and who listen to your needs and see to it you are completely satisfied. read more

We contacted Backwoods after a different tree service took down several trees and did major tree trimming in our yard, and had failed to remove any of the debris. Our yard looked like a tornado had gone through it and I was very upset. I got in touch with Sarah, let her know it was urgent, and Ryan actually came out to give an estimate within an hour. He was able to schedule a complete clean-up including stump grinding within three days. The estimate was clear, Sarah was very responsive throughout, and Ryan and his crew worked very hard and steadily throughout the cleanup. These guys do not slack! They got an incredible amount done in just two days and had all the right equipment. I could not be more grateful to have things back to normal -- they even raked up the twigs. And it was pleasant to work with both Sarah and Ryan, they are friendly and polite people. This will definitely be the only tree company I work with in the future. read more

Two huge city maples down, stumps ground, logs sectioned for firewood, and brush chipped and yard raked in two days. HIGHLY RECOMMENDED read more

we had some trees trimmed and a huge one removed and we were very satisfied with the work. Both men were very professional and friendly and very knowledgeable on what the job entailed. they got the job done in a timely matter. we highly recommend backwoods tree service. read more