Was known as Pioneer Cabins. Run as fast as you can in the opposite direction. This place is…read morehorrible. They will take your money then you will not hear from them. They treat their customers horrible. The quality of the product is the lowest of lows. They make promises they don't keep. Doug will lie about everything. They give you a price then they want to raise it at the end. We did background check on Doug the owner. He has done some shady, shady things in this business. Our cabin was supposed to be done June 2021, here it is the end of January 2022 we still have no heat/air, no plumbing. We didn't get steps for the porch. No one knew how to build the inside of the cabin the way we had Doug draw out the plans. There is nothing in this cabin the way we wanted it done. The inside doors were hung upside down. The floors were laid in the wrong direction. The dormers were redone 3 times. The trim on the inside was done wrong. The stairs were redone 2 times. Everyone that works at this place will lie to you. I didn't get the kitchen cabinets I wanted, even though I was told three times that the cabinets I wanted were in and nothing to worry about. I had to buy my own flooring and kitchen sink and faucet after I had already paid for those things and ordered them from this company. They just put in the cheapest kitchen cabinets they had on hand. They would tell us that they were going to be at the build site, we would drive an hour to meet up with them and wait for hours just for them to not to show up or call to say they are not going to be there. This has been the most horrific ordeal my husband and I have ever had to deal with. It has cost us thousands of dollars that it should not have cost us. I could go on and on about what a horrible job they have done. I have shed so many tears and sleepless nights over this. This should have been a wonderful experience! Yet it turned into a horrible, horrific ordeal. I just don't want anyone else to get ripped off the way we and others have been done. Please just save yourself the money and heartache that we have been through and go elsewhere.

From the owner: If you're looking for a cabin builder that can deliver lasting quality through time-tested…read moreconstruction methods, you've come to the right place. Premier Custom Cabins is a well-established company that offers a wide range of services and finished products. Happy to work with commercial and residential clients in London, KY and the nearby areas, we can handle a wide variety of projects!

I worked for this company during COVID shut down. Met with the guys and they sold me on the fact…read morethey do the right thing. Without boring you to death, everything was a lie. I was lied to about an advertising budget, I was lied on about the hours I put in the office, what bothered me most is I was lied to about days and times of deliveries to customers waiting on there buildings. Now my current situation is I am without my last paycheck and I can't get them to give me a straight answer on anything. If you ever call to get an answer from the operations manager he is always in meetings. Very disappointed I was not a failed employee either every month I worked there I lead the sales board except for the last month that I left. None of this is a surprise I have confronted all 3 owners on these matters. All agreed with me they would do better and live up to their end but wouldn't do it. I just want my last paycheck and I will be sharing this info out and contacting attorney general. Attached is text you can see he keeps stringing me along. Quality on buildings is solid just beware of what is promised to you I also have customers waiting on gift cards and referrals‍‍

I had Jason move my tiny home over an hour distance. He handled it like a true professional. His…read moreability to handle his rig was beyond expert level. We had several unexpected issues pop up and he handled them with poise and confidence. I WILL be using his services again!

Everything through purchase and delivery greatl.. would purchase other items from them..read more