They may be more effective in person. But I was very frustrated when I emailed them. Asking for pricing information on replacement parts for my pump system and asking them to tell me what it would cost to replace the pumps. And they kept emailing me back-and-forth with. Questions instead of just answering my question about how much to install brand new pumps. After the fifth email of getting questions and no answer to my question. I just stopped. read more

Always professional and welcoming and very helpful with great customer service, great selection and quality of fish and products

Contacted Marc and backyard blessings Thursday afternoon and had a great discussion with him. He immediately brought up my property on google maps and we were able to discuss the current water feature we have. He gave me an accurate quote and told me his scheduler will be in touch in 24 hours to get it scheduled Within a few hours I got a text from them saying that Nate would be there tomorrow and Nate would be in touch to schedule it. Following day, got a call from Nate saying they were 45 minutes out and would be there.. they were pretty much spot on. We walked through the water feature, the new pump, etc.. He immediately got to work cleaning the water area, looks much much better now and installed the new pump. Nate and his co worker did an excellent job. Highly recommend the . read more

Knowledgeable and friendly staff, great products, beautiful fish and plants!! Every koi, shubunkin, and plant that we've brought home has thrived! read more

Just went to there new garden store picked out plants and then a man named James put back what I picked out told the lady at the counter that I would be back because there where three 3 ladies take up the only cashier time asking questions not buying anything Same staff as last year which was horrible that why the former owners went out of business read more

I am not familiar with Backyard Blessing's landscaping services (which some reviews have commented on), but was able to visit their retail store which was an unexpected find when I was driving up Franklin road. It's late September and I'd been wanting to get some mums. They had an assortment so I decided to pull over. I was curious what they would be priced, and was pleased that they were $8.99 for a 10 inch pot. The storefront is small and cute inside and laid out with a open air feel. Although I wasn't in the business of buying any trees today, they had several sales on trees available and a quick glance behind the shop and around the hoop houses, I could see a much larger variety of shrubs and trees and may consider going back next time we're looking for those. Buying plants from Menards or Lowes is easy, but it's nice to support a locally owned small business and the pricing at this place seemed fairly competitive. It may not have quite as many options as some of the larger plant retailers but definitely most standard options you might want around a house. read more

Backyard Blessings - 10 inch mums - Lakes Near Me - Indianapolis, Indiana

I can't say enough positive things about Marc and Backyard Blessings. We had them install our pond 10 years ago. I have them do an annual cleaning--let it slip a few years and it showed: the cost is exceptionally reasonable, service is great, and the crew is top notch. You do have to get on their schedule as early as possible. Everyone "wakes up" at the same time and wants their work done right away, but reasonable people can recognize that scale comes into play. We keep our pond top-notch year round, have 19 large Koi, but the annual cleaning/inspection is recommended. I also purchase my supplies at Backyard Blessings. read more

Backyard Blessings - Backyard Blessings cleaning our 2000 gallon Koi pond to ensure another year of healthy fish and an enjoyable pond. - Lakes Near Me - Indianapolis, Indiana

The people working in the store seemed to have better things to do in the back building than help me in the store despite the fact that there were four employees there and I was the only person in the place. I started to wonder if maybe they had not officially opened for the day and I was jumping the gun on them. Nope--they were officially open. Once they did come out and I told the guy what I wanted he wanted me to take some of the plants that were not blooming despite the fact that they had plenty of blooming plants to fill my order. Not the first time I have been there when it seemed that getting my plants was just something they didn't really want to do. Last trip for me. read more

Poor customer service. Unwilling to negotiate pricing -. Look around before you make a decision to go with this company . Claims he has over 300 customers and doesn't need my business... hmmm? Better count your blessings while you have them sir! You may have a great product but poor customer service will eventually bite you in the behind. read more

I have tried on multiple occasions to get in touch with these fellows to work on our small water feature with very little success. I have sent emails, made phone calls, used the website and placed a request via "contact". Yes they have contacted me me, but it has always been two to three days late and when I try to reschedule they NEVER try to get in touch again, and I have to start all over. Perhaps they are just too busy and do not need anymore business. They have been everything but a "blessing". read more

I have used them for several years and my first few experiences were WONDERFUL, but them they must have grown or got busy. For last year's Spring cleaning and set up, Marc sent other workers. They did not set up properly and I was losing a lot of water. 6 phone calls later, They promised to come out, even said they came by and fixed it, but that never happened. I have lost trust in Backyard Blessings read more