Took my dog here to be spayed and have a gastropexy surgery. I thought they did a nice job of…read moretaking care of her, communicated well, or reasonably priced for Marin County and trusted the competency of the doctors, assistance, and front desk people I received an estimate Which was complete, detailed, and that is exactly how much I was billed! So for my experience, I would recommend this vet and hopefully you will have the same experience that I did and your pet will get quality care like I feel my dog received. Thank you to the Animal Medical Center.

I cannot say enough wonderful things about Animal Medical Center in San Rafael. My 19-year-old pup,…read moreJulia, has seen many vets throughout her life, and today's visit was one of the best experiences we've ever had. We were warmly greeted by Beverly, who was not only friendly and helpful but also incredibly patient while trimming Julia's nails (no easy task since she's a wiggler!). She handled her with such care and gentleness. Dr. Nagra is truly a gem. From the moment he walked in, he was genuine, kind, and attentive. He took the time to really get to know Julia's condition, asked thoughtful questions, and gave her one of the most thorough exams she's ever had. Unlike other vets we've seen who sometimes rush through, he carefully checked her eyes, ears, and overall health, explaining everything clearly along the way. He answered all of our many questions with patience, empathy, and deep knowledge. Most importantly, he made us feel that Julia's well-being was his top priority. Taylor at the front desk was also wonderful--friendly and efficient in helping us check out smoothly. Overall, I would highly, highly recommend this practice. Even if you're traveling from out of town (like we were), it is absolutely worth it to know your furry loved one is in such good hands. We've already scheduled a follow-up and are happy to have found Julia's new primary vet. I HIGHLY RECOMMEND!! Thank you to Dr. Nagra and the entire team for your outstanding care!

The practice manager was very kind and let me know about their policies. It sounds like my…read moreexperience was a unique one and they are open to new clients on weekends. I am able to get my dogs meds refilled easily and just a great local clinic.

HORRIBLE, HORRIBLE, HORRIBLE. If you love your pet don't go !…read moreWalked in with a sick dog and walked out with a sick dog Twice! 2 different vets within 2 weeks and paid over $1000 for the experieence. Showed no interest in what the problem may be, didn't listen to what was being presented to them -no curiosity as to what might be going on. Instead all they say is there needs this test and that test , unfortunately the tests they did had nothing to do with the problem. When an assistant found a problem while administering a test, I asked to speak with the vet about it - BUT NO your 20 minutes are up. Took my extremely sick little guy to another vet in Petaluma -Absolutely fabulous. She was the real deal! . Went home with the proper meds and my little guy was healthy within 4 days

Dr. Kelley Zimmerman is the best of the best! Everyone, from…read morethe front desk staff to the vets and their teams, is simply AMAZING. We found out that our dog Milo has cancer. Even though our primary veterinarian removed most of the tumor, she recommended that we find a trusted oncologist who could monitor him for the rest of his life. We got recommended Dr. Kelley Zimmerman, and omg, from our first appointment, I knew she was the right person to take care of my boy. She is so kind, thoughtful, compassionate, knowledgeable, skilled, and incredibly understanding. I know Milo has been receiving the best care possible ever since she became his oncologist. She performed multiple tests on him to make sure he doesn't have cancer anywhere else, she listened carefully to all of my concerns, and answered every one of our questions. She thoroughly explained Milo's diagnosis, what is happening in his body, and all of our treatment options. She also gave us clear instructions on what to do if we ever suspect the cancer has returned before we are able to schedule an appointment with her. All of her guidance gave me so much peace of mind. We are incredibly blessed to have her as Milo's doctor. There aren't enough words to describe how grateful we are for everything she and her team have done for us. Thank you so much Dr. Kelley Zimmerman, and thank you PESCM for taking such wonderful care of our babies! P. S. I absolutely adore all the pictures they took of our dogs ( Milo and Hiccup )! I loved the photos so much, that I even printed them in full size :)

Nobody wants to go to ER Nobody wants to wait for hours…read moreNobody wants to pay a lot of money But unfortunately sometimes we cant avoid it. This facility is very clean and nicely laid out with large waiting area. The staff are friendly and empathetic even though their jobs are very difficult and demanding. One thing that can be done better is prioritizing tests (not treatments). My dog had bloody diarrhea, they had to partially sedate her twice, once for xray and once for ultrasound. Both could have happened together if planning was better. Again just the test and not consultation. Hope nobody ever has to go to ER (for people or animals) but the staff here do handle things good and make it less painful.

Their service has declined significantly since Dr. Kate left in December 2025. Specifically, they…read morefailed to send a reminder about vaccine due dates for my pet, whom they've seen since birth, resulting in overdue vaccines that they then failed to setup a quick appointment to administer. We went elsewhere to get vaccines caught up, and then they refused to provide my pet's record so that I could complete transferring to another vet. Their costs are higher than VetCo and other nearby vets, so I wouldn't recommend them.

I wish I could give SAAH 10 stars! The entire staff is incredible, so warm and so friendly. They…read morealways find a way to work us into their schedule, are lightening fast with prescriptions and their pricing is more than fair. Dr. Della Bonna and Dr. Anderson have the most incredible bedside manner and are SO sweet with my corgi Bilbo. They treat him like a star and truly love on him like family. We were going to a different vet before SAAH and I'm just so blown away by how much more pleasant SAAH is. I won't go anywhere else.

Our small Yorkie caught a couple of ticks during the weekend, and we managed to pull most of both…read moreoff. A couple of days later, my wife and I thought our dog caught two more ticks, but the ticks would not come off. We called an emergency veterinary hospital, but the veterinarian technician (vet tech) did not think tick bites were an emergency and advised that we go to a regular veterinary clinic. We quickly found West End Animal Center and obtained a quick appointment. The office staff was extremely friendly. Two large boxers rested behind the counter and enjoyed their extra-large cushions. In the exam room, Dr. Frye quickly showed up instead of the usual vet tech. He explained those two spots were not ticks and advised that we should use the prescription Nexgard instead of our regular K9 Advantix II for tick control. Dr. Frye also advised that our dog can use a blood test after the tick bites. We thought the blood test was an excellent idea and approved it. However, our Yorkie did not think a blood test was an excellent idea. The visit was the first time we saw a blood draw. As Dr. Frye approached with his syringe and inserted it in our Yorkie's leg, our dog quickly snapped and grabbed the syringe with his mouth. Dr. Frye removed his syringe from our dog's mouth and tried again. The second time, again, our dog quickly snapped and grabbed the syringe, but the syringe fell to the floor. Thereupon, Dr. Frye suddenly grabbed, pushed, and held our dog's head to the exam table; leaned toward a drawer for another syringe; and obtained the blood sample. We did not think much of Dr. Frye's abrupt action, as he needed a blood sample. After we left the office, we discussed the visit and particularly Dr. Frye's method in obtaining the blood sample. We concluded that our dog is small, and we believe that Dr. Frye grabbing, pushing, and holding our small dog's head to a table was overly forceful. Distressed, shortly after we got the negative blood test results at home, we did not follow up with a scheduled teeth cleaning, which we postponed and finally canceled. Though the office staff is extremely friendly, we believe that Dr. Frye's abruptness and forcefulness toward our Yorkie during a blood draw was unprofessional and violent. If you have a medium or large dog, you will likely have no problems in this vet clinic as your dog can easily defend itself. However, if you have a small dog, please be careful here.

The team was extremely kind and everyone loved my dog. I got all of my concerns addressed as well…read moreas a few things that fell off my radar like vaccines. The one qualm I would have to note is that an itemized bill is not provided before treatment is performed and it is assumed that you can pay for any amount of bill. I was informed that in order to receive an itemized bill you must ask ahead of time, which was not explained to me before the appointment. So as long as you ask for the itemized bill so you know what you're getting into you shouldn't have to big of a problem. I will say I was a little shocked at the cost but also haven't had to take my dog to the vet in a while as he is not that big of a trouble maker so likely could have been my lack of exposure to the clinic experience lately. Overall, very efficient and smooth experience!

We've been with VCA ever since they took over from our original vet, Tender Care, and I can…read morehonestly say they have become family to us. Dr. Siek has been our veterinarian from the very beginning of her time there, and there are no words to express how grateful we are for her. She has loved and cared for our dogs--Bassa, Lilo, Archie, and now our newest little one, Kona--with the same tenderness and devotion she would give her own. That kind of trust is rare, and it means everything. And her team... they are truly extraordinary. Alex, Anita, Francisco (who has been with us since the Tender Care days!), Kelly, Kate, Brooke, and Laurel--every single one of them has shown so much compassion, patience, and genuine heart. I've interacted with each of them, and their kindness has left a lasting impression on us and our pets. They don't just care for animals--they care for the people who love them, too. To have a group of humans who show up every day with such love and dedication is a gift. We are incredibly lucky to have them. I trust them all completely, and I recommend them with my whole heart.

Dr Erin Siek is truly great! My first time - the entire experience was exceptional - warm, friendly…read moreand the most thorough (new dog patient) exam I've ever had in 25 years of being dog parent! From the friendly, welcoming front desk to the great vet tech Kate to Dr Erin - she's been there 15 years and is knowledgeable in a down to earth, warm, personable way. She checked everything you could check on a dog, which is very reassuring, as my dog I rescued as senior 80# Akita 3 years ago, knowing nothing about her background. My dog was warmly treated and comfortably handled the whole time, and I must say for a dog that never eats the treats elsewhere - she loved the liver treats! The Dr was patient with my many questions and addressed them all in a meaningful way (given in part we are guessing with a rescue senior as to their former life). If you know someone looking for a new or first time vet - I highly recommend this clinic and Dr Siek - the first time new client exam is as thorough as it can be - and is free! Love and care for animals really shines there!

WOW! My first time here - What a positive experience! This is truly a long time family owned…read morebusiness with well deserved top reviews. Melissa kindly handles everything at the front desk and office - her Dad, Dr. Archinal has been a vet since 1982, and is calm, kind, and wise. He's seen so much - his very presence is reassuring. I felt like, no matter what my dog was dealing with, this Dr would have experience and can offer meaningful perspective and advice. What I came in for - was 2 small lumps on her that I was afraid would need biopsy and maybe more - he looked at them and said, I don't think they are a problem, you don't need to do anything, just keep an eye on. What a relief - hundreds saved there! And - even more - when I adopted my 80# dog from a large East Bay shelter 3 years ago (she was dropped off as a senior at a night deposit box, with broken off teeth, so we did not know her past) - I took her to UC Davis dental vet dept and was quoted $5-6k to address her situation. That was out of reach for me so I gave up hope on being able to help my dog in that way, but I'd do the best I could to give her the best life in other ways. It was so scary I didn't even want to look in her mouth from then on, and it was hopeless anyway. Dr A calmly apprised her situation, gave me solid simple, do-able, advice about how to care for her teeth and gums from now on - and I got a quote for less than 1/3 of that prior quote to do the dental work she needed! Now, I feel like I can take care of this, finally, 3 years after adopting her. God Bless this honest, down to earth, family clinic that treats their patient animals like family too!

We have been going to San Rafael Animal Hospital for over 25 years. Service and care is excellent!…read more Also have a great boarding service. We highly recommend the vet service. Front office is so helpful, kind, and understanding.

Everything! Great vets ! Kind & caring & competent!…read more Good tech staffers - always patient and loving

We absolutely love our vet! We had a bad experience with our previous vet so we were hesistant and…read morenervous to try somewhere else. Our dog is still semi traumatized and vet-scared and they handle him with love and patience. We have a dog and two cats, so I feel like I am calling them constantly whether for flea meds, shots or the unfortunate random pet incident. From yearly checkups, anesthetic dental work or scary situations they have handled everything with professionalism and kindness. They are always able to get us in quickly and every vet we have seen (they have a few) has been fantastic. For a vet office in marin county I feel they are reasonably priced as well. We will continue to come to them for as long as we are in Marin county.

We feel so fortunate to have found West Marin Pet Hospital…read more The vet, Dr Redfield, the front desk staff, and the vet techs have all been so wonderful with our sweet golden girl, Twinkle. And, they've also been wonderful to us. Everyone that we have interacted with seems so good at what they do, and they are so gentle and sweet with Twinkle. I feel like at other veterinary practices that I've been to over the decades of pet ownership, it's the vet that's great but the staff is rude, or the techs are nice but the vet has no bedside manner, or some other unfortunate scenario. But, here, it really is just a breath of fresh air with the level of skill, the professionalism, and the pleasant ambiance. We completely trust them with Twinkle's care, and highly recommend them to any pet owner.

I've had two separate negative experiences at this practice, and I feel compelled to share them…read more The most recent involved a bill of over $400. I had specifically requested the most comprehensive urinalysis available, because I had explained detailed concerns about my dog's health. What I received was a basic analysis -- and my dog didn't even have a UTI. The bill also included two small bags of supplements. When I asked for the test to be repeated correctly, or for a partial refund of $237 for the analysis I didn't receive, my request was ignored. I'd strongly recommend checking the details of any test results you receive here -- and comparing prices online before accepting any service or product. My second concern is far more serious. For over a year, my dog was limping. During multiple visits, the vets here observed her walking in and still only prescribed pain pills and anti-inflammatory medication -- never investigating further. No one identified the damaged cruciate ligament she had been walking on, in pain, for all that time. When I finally met the owner to explain the situation, she kept her back to me the entire time, never once looked at my dog, and sent us home with more pills. After years of unnecessary suffering and thousands of dollars wasted, I took my dog to UC Davis Veterinary. When I described her symptoms over the phone, they immediately suspected the cause, scheduled the right diagnostics, and confirmed the problem. My dog underwent a delicate surgery that, thankfully, went well -- despite the condition having been ignored for so long. Products here are also priced two to three times above what you'd find online. You are paying top dollar for a very high level of care that, in my experience, you are not receiving.

When we first moved to Marin, I took our pup to this vet a few times. I was mortified by the…read moreunprofessional and gross behavior and attitude of the vet, Genevieve Manchester. Some of the issues we experienced at Redwood ... The staff is awful, as in they all roll their eyes at her when she has her back to them, and when they are in the room with her, she's training them as they go. She hires people that are totally unskilled as vet techs, and she probably pays them poorly. They all look miserable. Her office is also dark and like a weird version of "Get Out", vet edition. Our pup had a UTI, and Genevieve had us worried that something was seriously wrong with our pup, and she pushed $800 of tests on us. Then, she didn't bother to tell us that she was taking off on vacation for over a week, so we sat in misery waiting for her to get back and tell us the results, because no one else in her office could do that. Basically, we helped fund her stupid vaca, because there was nothing wrong with our dog. She then told me that our pup has a thyroid issue (despite her thyroid level being normal on the tests!!) and prescribed meds for her- she totally misdiagnosed her and was going to put her on meds for no reason. I did not get the meds, as I knew she was totally erroneous in her diagnosis. Finally, when I emailed her about my concerns and shared that we felt frustrated by her lack of care....about her freaking us out needlessly...running a bunch of unneeded tests, and subjecting our poor dog to unnecessary pokes and jabs, and about her not letting us know that we wouldn't have the test results as she was taking off on vaca (leaving us hanging for over a week)....she merely responded " do what you gotta do". As in, she could not care less if we left her practice. I'm not mincing my words here...she is total trash, and completely negligent and unethical. I think you really have to be a terrible person to run your business like this, and to treat pets and people this way. Absolutely avoid her and this place. **NOTE most of her 5 star reviews are fake profiles (with one review only). This is an indicator of false profiles to help boost her ratings. About our pup and her UTI, we found (via NextDoor) a wonderful vet practice in Fairfax, and we have been taking her there ever since. We learned that our sweet girl just needed the right antibiotic to clear up that UTI, that was all!

Dr. Manchester is an unbelievably caring vet who is one of the best in the business. She solved a…read moreterrible ear problem my Labrador was having, going above and beyond to care for my pet. Ginger is now healthier than ever! She and her staff made the experience so comfortable, and she is incredibly easy to get along with. She is so kind to animals. My dog loves going to see her. I think that is the best recommendation of all. Ps, She is back open for business now after the flood. Definitely worth the visit for a caring, attentive vet!