1. Bad Boys Cycles

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    Billings, MT

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    Bad Boys Cycles

    4.0 (4 reviews)

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    2 years ago

    Take care of the bike, take care of the rider. customer service at its best! Highly recommend for any work.

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    5 years ago

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    12 years ago

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    Montana Honda & Marine

    Montana Honda & Marine

    2.5
    (17 reviews)

    This is one of the nicest shops in the state. No hole in the wall here. I've only had good…read moreexperiences here. If you are a enthusiast it's worth your time to stop in and see what they have! Thanks Montana Honda and Kawasaki!

    WARNING / CUSTOMER EXPERIENCE…read more On February 4, 2025, I purchased a Kawasaki Ridge Crew HVAC with cash. After bringing it home and driving it, I noticed a significant vibration once the machine reached about 45 mph. Since something clearly wasn't right, I took it to another certified dealer to have it looked at. Their finding: the tire requires 1/2 pound of wheel weights to balance--or possibly an entirely new tire. As most people know, that amount of weight on a tire generally means something else is wrong. So now begins the process of getting it fixed. Thankfully, I also paid extra for the extended warranty, which you would think would make things smoother. Instead, we are now going on three weeks without a resolution. Each time I call to check on the status, I'm assured I'll receive a call back... which then mysteriously never happens. I also requested a copy of the Pre-Delivery Inspection (PDI) that was supposedly completed before the unit was sold. I was told by my sales associate that it's an "internal document." Interestingly enough, the machine had exactly 0 miles on it when I received it. If a proper PDI had actually been performed, I'm fairly confident the vibration would have been noticed. I'm not a mechanic, but even I could tell something wasn't right. While looking through the owner's manual, I also noticed there is a PDI checklist meant to be reviewed and signed by both the dealer and the customer, with each receiving a copy. So naturally, it raises the question: why is the PDI that was supposedly completed such a secret? Moral of the story: If I had financed this machine instead of paying cash, I simply wouldn't have made the first payment and they could come pick it up. Instead, I paid in full and purchased the extended warranty--so one would assume resolving the issue would be a priority. At this point, the only real question is: how long should fixing a brand-new machine take? Needless to say, I'm not a happy customer. This has simply been my personal experience, so consider this a heads-up if you're planning to purchase one. Good luck.

    Bad Boys Cycles - motorcycledealers - Updated July 2026

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