I had the front of my vehicle fixed after hitting a deer late last year. Checking in my vehicle…read moreand receiving my estimate was easy. They gave me a timeline to expect my vehicle to be out of service. The rental car that was set up through my insurance was a few buildings over. They offered to drive me over but I decided to walk over instead. It was a little confusing when we received text message updates from them that gave us a clear date into the future of when our vehicle would be ready for pickup and then a few minutes later getting another text message saying our vehicle was ready for pickup. I like that they guarantee their work as long as you own your vehicle. You even get a certificate. Service was good. I would recommend them.

Wait!?! WHAT?! I can't believe that this is American Auto Body's first review! This place is…read moreSOLID. So, where to start? I got into an altercation with a pole... it happens. Made the claim with my insurance and then took it to a few places for an estimate. When I got to American Auto Body, I was impressed with their office, and even more impressed with their staff. My estimator was Wayne. What a great dude. He went above and beyond to get my truck fixed right. He worked with my insurance to get the damage from the 'altercation' fixed, and then he negotiated some warranty work with a body shop in Denver! He didn't have to do it, but he did... I couldn't be more pleased. The paint is flawless, the chrome is blingin', my mirror is fixed; perfection. They even cleaned the interior... it SMELLS like a new car again. Ask me if I'd recommend them... I can't say it enough, "YES! YES! YES!"

False advertisement about there business hours stopped by at at 3:50 and they are already closed…read morefor the day on Friday. Called the number on the sign. The guy I spoke with was rude stating that they are closed to check back on Monday. was recommended to them by a client. I would not recommend.

A local tow truck company damaged my front bumper during removal of my car from the truck. They…read morekindly offered to have the bumper fixed and repainted. They took it to MarZee's. It was the cheapest, laziest, and worst paint job. About a year later, the paint is chipping and even peeling in large sheets. They didn't even properly prep the bumper as you can see old chips below the new paint surface! Honestly, I would be better off if they never even touched it. The peeled paint looks 10x worse than the small indentation punched in the plastic that the truck left. It looks worse than the 17 year old OEM paint! ZERO care or effort for a cheap, quick fix/cover up. I doubt I have any recourse because I did not pay for it, I'm stuck with a half-assed job.

Had a more major repair done this past summer here and then my still-new car got keyed in a parking…read morelot. Very upsetting, but I came back to Caliber Collision because I loved their service. They took of me within 15 min - easiest and most pleasant experience ever! Highly recommended to my friends and family

I broke my door handle on my '94 Chevy pickup during a cold spell here in Billings. Bought all the…read morepieces online and was replacing it myself when I ran into some trouble with the rivets. Fortunately, Caliber Collision was willing to help me replace the rivets at no cost. My truck was in and out within 15 minutes. I would absolutely recommend Caliber Collision to anyone.

Best car buying experience, I have ever had - just like you - I hesitated going to a dealership…read more Bill Underriner and his team went the extra mile to help me and I'm so grateful. I love my new Honda Pilot - I am a customer for life. Jeremy made the wait worthwhile and ensured I was comfortable and satisfied with the car that fit me to a T. Not once did I feel pressured, only informed and heard. Definitely, something I did not experience at other local dealerships. Thank you, Bill, and the Underriner team for helping me when I needed it most.

I bought a used Honda Pilot yesterday. On the way home a message came on to check the emissions…read more control. Today I took it back and asked them to look at it. It was an O2 sensor. They are going to fix it for me. Again it was a used vehicle "as is". They didn't have to fix it. I appreciate their integrity.

My SRT Durango got side swiped. Because we bought it from Lithia, we called them and were told to…read moretake it to Hanks. I called and spoke to Brad and he said bring it right over and he'd take care of me. He called me the next day and said the estimate was done and had already contacted the insurance co., who sent their own estimator, and agreed with repairs. They started on it a couple days later and was done within 2 weeks. Because it is metallic black, I was skeptical of the paint matching. When I picked it up, it was sunny and the paint matched perfectly! You couldn't tell it was in a wreck or had been painted or that it was even in a body shop! Great work all around!

Horrible experience. This was my first auto claim so I did not understand the whole process. I…read morereally think Brad took advantage of that and whomever else was handling my claim. They come in like they want to fix your car and get you the most coverage but they really dont care who pays. They repaired my car and did all the supplement work without even asking me if that was OK. I thought that was illegal? So they called and said my car was ready and would not release my car until I paid an additional $950.00 and my deductible that my insurance did not approve and I did not authorize. I waited a couple of days to see if insurance would approve but I needed my car. I had to pay the money or I will still not have my car. Now I am trying to get my money back from my insurance and so far they r approving about $400.00 less than I already paid! Do not go to Hanks they will lie to you to get paid!