Had high hopes in trying a new spot while out of town. Service was mediocre. Server kept disappearing. Bought the wrong drinks. Food was the same. Okay but not great. Wished we would've went to Walk Ons, which is right across the way. Not terrible but not great experience. read more

Great appetizers and food! Our table had a frid chicken salad, two build your own burgers, bistro burger, and buffalo chicken sandwich. Everyone raved about their food. The fried deviled eggs were epic! read more

Great food! Great service! Especially enjoyed the fried deviled eggs!!! Good ambiance!!

Go to burger spot! So delicious and nice seating. Service is excellent and fast! Get the pimento cheese dip!!

I love the burgers. So went back and tried the pork nachos. They had no pork on the nachos. I love good food, but I need to taste it.

Food was awesome. I had the all American burger and the sweet potato fries!! Burger was cooked to perfection. Katlyn was my server. She was sweet and checked on me periodically, not overbearing. Thank you Katlyn read more

All three, food, service and ambiance are tops. We are older than the typical set at Bad Daddy's and the music wasn't quite to our taste but the service and food were topnotch. We both got the classic All American burger with added fries and a drink. The meal was ready quickly and expertly served. The waiter and manager checked back with us multiple times to make sure we didn't need anything. All the food was excellent. Burgers are done to order. The fries are out of this world, different than I have had anywhere else. This is a casual atmosphere where we've taken our grandson and friends as well. Each time the experience is top notch! read more

I'm sure that if the Health Department knew that the water wasn't working in the bathroom and that you allowed customers to wash their hands at the bar, you'd be shut down! Lost my appetite!! read more

The services was quick! The food was top notch delicious! We got the bacon steroid burger and the bad ass burger. They were cooked perfectly and loaded with flavor. The only downside is the price. For both of us to eat with no appetizers it was $55 dollars. This could be because of inflation or it could just be their prices. read more

Good drinks, great burgers. Grandsons really had fun. We took eight for Mother's Day lunch and the staff was on top everything. We'll visit again. read more

Sunday, April 3rd (1-3pm) Horrible service by the waitress today and even less concern by the duty manager. Placed a very small order yet 3-tables nearby was seated after me, received their order before me and received a couple drink refills. My glass remained empty as others around me were refilled. The waitress even provided go-drinks to other tables. I stopped the hostess and requested the manager. Once the manager came over I told him about the hour+ long wait for food and had to ask him for a drink refill. Thankfully another waitress brought me a refill. Once my waitress saw my refill she said, "oh well, I tried!!" Really?!?! Prior to leaving I went to the restroom to wash up and looked at the manager behind the bar. He then said, "I'm taking care of that now and will let you know." Needless to say, I was there another 20-minutes and didn't hear a word from the waitress or the manager. Paid my bill and as I was leaving, passed the waitress who mumbled something (I believe to be a smart comment). Disrespectful at best. Bottom line, all I wanted and expected was basic service, nothing extra, nothing free, nothing special. Unfortunately BIG DADDY BURGER BAR couldn't deliver! Very poor service, poor management, no concern. That sums it up. I avoided confrontation and making a scene but this is totally unacceptable and not in-line with basic restaurant service. ***UPDATE: April 24, 2022 and I am yet to discuss the issue from April 3rd with management, hence the 1-star review (only because "0" are not an option). That really proves my point, MANAGEMENT DOESN'T GOVE A HOOT! Beware potential customers, if something isn't to standards, you have no recourse with management. read more

The music was so loud that you couldn't hear the person next to you speak. The burgers were good. The waitress was super nice and efficient. The drinks were awful. We were a party of nine that they tried to squish together. So we pulled another small table over. ‍ read more

The drinks are strong and the Parmesan fries are soo good I suggest getting a order with your meal!

It was delicious. Everything was perfect. I Always get their hamburgers. They are so delicious.

This place is amazing!! I'm from Virginia and I look forward to this place every single time! It's very clean and every server is very polite! I'm convinced there isn't anything nasty on this menu at all!! read more

Nothing good about this place. Bar area is disgusting. The burgers are okay at best. The appetizers are horrible. Pass it up or regret spending your money read more

About a month ago, this would've been a 5-Star review!! However, that all changed last night. I came with co-workers in the beginning of November and everything was fabulous! Food-Margaritas-Customer Service- perfect! Decided to take my husband last night and we walked in-wasn't super busy, considering it was almost 7 on a Friday night. The hostess that was working needs lessons on customer service and facial expressions. She looked irritated and like we were an inconvenience to her. She said, "y'all can sit at the bar or wait 30-35 minutes". We walked to the bar and there wasn't enough room for both of us. So we decided to do a little Christmas shopping and revisit once we were done. At 8:30, I called to see the wait time. I'm 99.9% sure it was the same girl who was hosting.... Personality of a rock! "30-35 minute wait". And hung up! I was so excited for my husband to come try this out but he's completely against it now due to the her attitude! Pro-Tip: if you're in a customer service business, and the FIRST FACE people see, put a smile on and greet pleasantly. Life Lesson: Don't choose a job if you're going to have a crappy attitude attitude. read more

Average burger, bad/slow service. Our order wasn't right when it finally got to the table. Our waiter and the host stood outside on their phones for the entire dinner. I was excited to try the new burger spot in east chase, but I won't be back. read more

My waitress was awesome the atmosphere is wonderful but the food wasn't seasoned very well for that reason I can't really recommend this restaurant the food has to taste good yes good customer service is wonderful yes a beautiful surroundings is wonderful but if the food is it good there's a problem read more

Literally waited 15 minutes no one ever asked for our drink order. Multiple people were just standing around talking but not doing their job. As we were walking out someone asked if we've been helped yet we just kept walking out. WILL NEVER GO BACK read more

They took forever to bring out my order. When I spoke to a manager about it, he was very rude and nonchalant about it! I will not be returning. read more

Went there Saturday 8/27. Ty was our server, and she was absolutely fabulous! She has such a happy and positive aura about her (and I never talk about someone's aura or vibe).. Very attentive. One of the best servers I've every encountered. And the food was delicious too. Reasonable prices, even in this day and age. read more

Stoppped here today on lunch break. A co worker and I split the Bistro burger and sweet potato fries. The burger was so good I almost wish I had it all to myself but better for the budget and the belly that we shared. We will definitely be back. Service was great and fast! Can't wait to try more items and have a drink! read more

Best Burgers in town! I've been 4X and the service and food is always great! Highly recommend

I read the reviews prior to choosing the restaurant for dinner. The waitress Tiffany was nice and had a few suggestions for 1st timers. The atmosphere was not too loud and it wasn't a lot of people there. We ordered the Philly hoagie which seemed to be hamburger meat chopped up (it was hot) and the bacon burger which was not juicy and did not really have a strong flavor. The bacon was very tasteful and our fries was cold. We did not complain as we just needed something on our stomach and wanted something different. In my opinion, nothing special! read more

Chef lead cussed me an my wife out cause I was mad about receiving cold food store manager never sent me coupons for the

In town for soccer tournament, and order online for pick up. Drove there, just a couple doors down from hotel. Figured I would sit at bar and have beer while waiting. Sat down at bar, good service, and the BD Blonde was pretty good. Drank about half the beer and food was ready. Got the Philly and truffle fries. Philly was meaty and good saute veggies and seasoning. Kids got strips and tots, both good, but the salty pretzel milkshake was excellent. The service at the bar and to go counter were both very polite and efficient. Thanks for the great experience. read more

The food was fine. The help was non existent and the restrooms were atrocious. I wish we'd have checked that out first, we'd have left.

New place, very nice service. I went here last weekend with friends on Sunday. It's a new restaurant and they are opening during the pandemic. Reading some of the reviews is very heartbreaking people don't understand they are going to have to be patient and wait. Once this restaurant gets its legs under its feet there is plenty of room for it to get even better. I will say they need to make sure the bread doesn't get wet during meal prep. The bread on my philly style burger was well toasted and great. However the bread on my wife's meal and my friends meals were wet from the burger meat. Also they weren't able to time it better with keeping our fries hot. The burgers were very hot, and that made the meat really good. The manager on duty greeted us and was very professional and friendly. I will say they should turn down the music a bit so people can conversant a little easier. But, I do enjoy the atmosphere they were going for of hole in the wall bar meets Hard Rock Cafe. read more

Its not a bad place to get a decent burger from. Its as good as the other burger places nearby, but has different burger styles which helps when you dont want the same thing over and over. read more

Bathroom was flooded, we were there for an hour and never got served, sat at the bar at least for some drinks but those took about 15 minutes after ordering. Not a great experience. read more

I have never left a review in my life but this was the best experience and food I have had! PJ and Destiny where great!! It was mine and my girlfriends first time and everything was top notch! My burger was perfect! And I didn't know a burger place could have such a good salad! We will be back!!! Everyone was so friendly and helped each other it was an awesome experience! Highly recommend! read more

The hostess is arrogant and rude. The service is slow and the food is utterly forgettable.

The wait wasn't too long and the food was great! My son loved his philly and I loved my turkey burger!

Average burger at best. Ordered the pastrami burger. MAYBE had a slice and a half of pastrami on it, if that. Burger patty was okay. Not a lot of "burger" flavor. Truffle fries were good. Only because they were crispy. Two burgers, 1 order of fries and 1 beer. $34. Not the best bargain. ...server was nice. read more

Firstly, the facility is not arranged where this is much space. Just looks overcrowded. Tried this place the second day it was open. Queso was luke warm and the my burger was missing a pattie. Even then, the burger was not impressive at all. You have to purchase the fries separately and they aint special either. In all, save your time and money. Not worth it. read more