Customer service are amazing , unfortunately the owner decided to illegally take my information…read moregiven at checkout and contact me personally about an issue he is experiencing with a certain brand being resold from his store and assuming I am responsible somehow with no proof his blatant disregard for my personal information and unsolicited contact is totally not acceptable as well as his false accusations. I have been shopping here for over 8 years and I'm offended to the point of suing . - 5 stars unfortunately Do better

I would give them 2000 stars if I could. This place has the best costumer service. The owner loves…read morewas he does and it constantly shows. They had everything we needed when we forgot a few things at home (we were here for vacation). He was thorough and passionate and helped us beyond expectation. Prices are a bit higher but it's a locally owned shop. I will 100% support that. Plus, the service was above and beyond and extremely thorough! I will absolutely come back here again! Thank you thank you!

First time shopping there for my mom Christmas 2009. Found the perfect sweater and turtleneck in…read morevery short order. Extremely friendly and helpful staff. Great sale!

I have been here many times and they offer a nice selection of very high quality mens clothing by…read moredesigners such as Hugo Boss and Versace. Most of the sales staff are very friendly and helpful but there is one guy who acts like a used car sales man. He constantly tries to push me to buy things I don't want and has a fake kind of friendliness. Their prices are much higher than what I normally pay at boutiques in the United States. I asked them why their prices are so much higher despite the current exchange rate and he got annoyed. He arrogantly denied that his prices were higher than the US and said that all Hugo Boss boutiques are required to have the exact same prices world-wide. I told him I could prove otherwise with receipts that I have from the US and various approved websites. He was quick to interrupt me and then say that he has been all around the world and that Canada has cheaper prices on Hugo Boss than most other places. For example, he said in Europe, they are far more expensive. I agree that the prices can be higher in Europe BUT he had just said a few minutes prior that all Hugo Boss boutiques are required to have the same prices world-wide...lol. On 2 different occasions, I asked them to order me something from the official Hugo Boss website. They told me that they don't do custom orders and only have what is in the store. LAZY! Lately, I have been going to the US and buying a years worth of clothing all at once. With the money I save, the trip always pays for itself.

Pricey but everything we have bought for my husband lasts forever and looks good for years!…read moreExceptional service, far beyond the typical retail experience.

This is my second trip to Rosebuds. I have never had so much fun shopping and coming home with so…read moremany beautiful pieces of clothing.....all because of Karen who is an international designer. She has an amazing talent for fashion and can within minutes put an outfit together including the perfect footwear, jewelry, scarf and hat to make any woman feel like a runway model. Shopping at Rosebuds with Karen is fun and easy and I couldn't be happier with all my selections. She truly is amazing.....and a beautiful soul who truly helps women feel beautiful. Thank you Karen!!

Sometimes there are great finds in here. You have to know what you're looking for and at, and be…read moreprepared to do some searching. Again - there are some treasures here but there are also overpriced Costco items, you've been warned. The store is laid out in a reasonable way, and there is enough room to move around comfortably. I find the displays have the appropriate amount on them so I don't get overwhelmed. They are relatively strict about the consignments they'll accept, so most of the items are in good if not great condition. I like the sliding price, each items price is reduced after a month or so and then again a few weeks later - all of that info is on one price tag. Mostly friendly, helpful staff. Kudos to them for supporting local women through the Cinderella Program.

I always find something so awesome every time I walk in this store. The selection is great! I have…read morework and casual pieces from there that I absolutely love. Great service as well!

Love love this boutique! Always friendly and I have never left empty handed. Way better than…read moresimilar boutiques in town ..more personable and better hours. Unique items and not super overpriced. Mostly modern boho trendy pieces.

Excellent service, the ladies found precisely what I was looking for in a sparkly, comfortable…read moresandal. Great selection, fabulous location. I will go back.

Love this shoe store! Customer service is awesome, they let you try on lots of pairs and sizes to…read moreensure that you are taking home shoes you will love. They bring in great brands from Spain, Italy, Mexico and Brazil. Reasonable prizes for the quality and they put on awesome sales. Last time I was in with several girlfriends they made sure we had an awesome experience in the store and even gave us a glass of wine to drink while we browsed. great hidden gem in Kelowna

Amazing process amazing service 10/10 would recommend the help of the staff always very personal…read moreand caring not rushed and trying to get you out the door just an over all great shopping experience!

Could I have been ignored more? Went in to do some shopping and the young man and woman working…read morethere didn't seem like they could be bothered to even offer to help. Maybe it was because the store was COMPLETELY DEVOID of customers. So I can understand their reluctance to actually do something other than gossip with each other I left. Took my business elsewhere.

Staff are really helpful and knowledgeable about what they have in store. When they didn't have…read morewhat I needed they gave me a coupon for their online store with an extra 10% off. I have been in twice, seen two different employees and will definitely go back.