We just recently moved from Northern Indiana and have 3 dogs. On our long journey here one of them…read morestarted not feeling well and limping very bad. After reading reviews I decided to give them a try and I am so glad I did. They were all so nice from the very first phone call. They treated my pupper with kindness, respect and compassion. The Dr. was so thorough and explained everything. It turned out one of her hips was like trying to put a square peg in a round hole. She was in pain when we went in and during our visit had a clear picture of what to expect in her future. 3 days later she was pretty much back to her old self. They were all so wonderful I decided to bring the other 2 dogs to make sure they were in good shape. Definitely would recommend them. They were so very different from the vets in Indiana. Keep up the great work and superior service!

Beware!! for unnecessary charges. Be sure to ask each item they present how much will this cost…read more Dont pay or something you didnt receive They may sneak an extra 10 dollar charge saying we fit you in. Its not the same as it used to be.Place has changed! Watch out for Misti "tech" office manager. Could be the bad root of change. Condescending and blame shifter NOT professional. Probably floats the area from vet to vet. They "pretend" to listen. Dont always reply to questions. Overbook. Keep looking lots of vets in Lubbock. Very disturbing. Gave lots of chances. Sad its such a mess !

I love this practice. We love their doctors and staff. They've taken care of our dogs for years…read more After a tough diagnosis of our senior dog, we made the tough decision to put him down. It was an emotional time and their staff was incredible with their explanation of the process and the support, care and time needed to navigate the loss. We couldn't be more appreciative of their team.

Dr oden insisted our dog was severely ill and needed to be put down. Claimed to do 400 dollars…read moreworth of tests. We felt in our gut dr oden was out to do nothing but get money from us. We are traumatized by this. We told my 11 year old our dog would have to be put down and she begged us to reconsider. If we hadn't listened to our good judgment chopper would be dead. Dr. Oden deserves to lose his license for this injustice. Shame on him. Not just that his staff are weird, creepy, and rude also out to squeeze every penny out of animal lovers.

Amazing vet clinic! The best care my cat has ever received! I was so nervous to try a local vet…read moreafter moving to Lubbock, but I'm so glad that I gave "Above & Beyond" a shot. They truly went "Above & Beyond" for my 6 year old cat!

The vet is a salesman, not a vet. He will not even attempt to diagnose your pet without…read morerecommending some sort of paid test first. My cat had symptoms and he refused to even attempt a diagnosis, and tried to sell me on a blood panel. I took her to a different vet, and she just had a respiratory infection. This has happened 2 times with 2 separate pets. They also charge more than $30 extra for check ups than other vets in Lubbock

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

My son and I are victims of domestic violence that's still happening today. In February of 2024,…read moreabout a week after I started a new job, after being unemployed for about 7 months, one of our emotional support cats, Lucky, was sick so we took him to this vet clinic. They completely refused to work with us at all with the cost of the surgery that he needed. And my credit was horrible. They coerced us into surrendering him. Then they killed him. About 2 months later, we were homeless. From April 2024- February 2025. In July of 2024, we had to put our other emotional support cat down. He was 18 years old and he was suffering. So we didn't have any emotional support cats to help us through that extremely difficult time. We're still extremely heartbroken and furious about how HORRIBLE we were treated at Live Oak and we honestly don't trust vets anymore because of them. It's extremely cruel to steal someone's emotional support cat in the first place but instead of caring for him, they killed him. After finally being able to move into a home in February of 2025, we rescued 2 new emotional support cats. We could've had them spayed for free through a voucher program with the pound. But we would've had to take them to Live Oak. There was no way we were going to trust them ever again!!! So we were finally able to get them spayed at PETS Clinic. And yes we paid for both of them to be spayed. They were both spayed at P.E.T.S. Clinic.

I was given a quote for $350-$450 for a dental cleaning on my senior dog. I was clearly just lied…read moreto, because it ended up being $670 out the door. I would not do any procedures here unless you have an actual quote in writing. Also, the receptionist is rude, I said that it is way higher than I was quoted and she ignored me, and no one said anything to me on the way out.

My girl split her nail very badly and her quick was exposed, worried about it getting infected i…read moredecided to take her in. We were seen quickly and her treatment was less than I was expecting it to be. The girls at the front desk were friendly. Happy with the care Sage got today ! Thank you!

Since Dr Lynn and Dr Jones retired I do not recommend this hospital any longer. Before it became a…read morecorporation with other vets, Dr Lynn and Jones were so loving and would work with you to help your pet get well. We had been a patient for probably 30 years and we needed a place to quarantine our Husky for an event that was not her fault! The managers would not take her and the girl on the phone was extremely rude. The manager said it was not the place for here! What! We had gone there for 30 years. You know my Husky! We had to take her to a vet out of Lubbock. I do not recommend this hospital any longer.

Animal Hospital Lubbock is one of the worst places you can take your pet. Our lab was sick one day…read moreand my husband took him into this hospital and they refused to see him because he wasn't registered with the hospital Perhaps put that on your website or something, but it's a waste of time . They charge him $80 too. It's a very big disappointment when you have an emergency with your dog, but this animal hospital Lubbock is horrible, We took our lives elsewhere and we don't recommend coming to animal hospital Lubbock The entire place smells too.

dr Johnson and Richard's have seen both my dogs ( silken windhound and cavalier King Charles…read morespaniel ) and treated very well . they are thorough , caring and sensitive to my needs and my dogs .

The staff here today was extremely great and very kind. I…read moresaw a stray dog get hit by a car. I called numerous vets that had different excuses on why they couldn't take the dog for treatment. The staff and acres north were very kind over the phone and put me at ease. I got the puppy to their office and they immediately came out to get the puppy. They kept me updated the entire time. Great overall experience. Would recommend 10/10

$3500 for a c section and they never answer their phone anymore…read more This place was great in the beginning, they are getting greedy.

Best vet ever! Owning a pet can be super emotional and they take time to help you understand your…read morepets health challenges and they address them without rushing you through. I have taken some crazy serious issues to this team and they stick with you! Dr. Heatwole saved my cat's life, Dr. Bridge has been through some of the toughest decisions with me and I consider her a friend and Dr. Cloud is always caring and concerned and they all give top notch care and I'm so fortunate to found a vet home with this great team!

This clinic is fantastic and Dr. Propp is kind, upbeat, and genuinely concerned for and dedicated…read moreto service and care. What a refreshing experience in a time when service and connection to the end user is often neglected.

21 mar 2020 our 3.5 lb yorkie - Bella - was brought into Animal Medical Center Lubbock TX & seen by…read moreDr. Justin Propp. Her front arms had been buckling & she needed X-rays to further deduce if the cause was physical or neurological after glycoflex [glucosamine] consistently given over 6 months - didn't make a difference. Dr. Justin Propp prescribed Bella gabapentin & advised an MRI as the next step. Luckily, once home w/Bella in NM, we were able to smell that the gabapentin had a sweet grape aroma. While some sweeteners are harmless to humans such as xylitol, it's quite the opposite when it comes to animals. Xylitol is TOXIC to them; likely causing seizures, permanent brain damage & death. W/out knowing if this smell was a harmless sweetener or poison, on 30 Apr 2020 we emailed amcLbkwebsite@gmail.com & directly asked if the gabapentin they gave Bella contained xylitol. On 31 Apr 2020 we received an email response stating, "So I spoke with our Office Manager and he stated that the Gabapentin Oral Suspension does contain Xylitol but at such a low dose that it is not toxic to the patient taking it. We have been using it for a long time with no issues regarding our patients." At the time, I was so consumed with getting Bella into a neurologist during Covid that it didn't even cross my mind to leave a review which could have prevented another fur baby parent from having to deal with this. Bella at the time was 3.5LBS (she's now 4lbs) so ANYTHING toxic would be absolutely more dangerous to a small animal - similar to how birds die from PTFE DUE TO THEIR SIZE. Regardless, gabapentin is a great nerve pain medication, anti anxiety, as well as anti-seizure medication for pets. The danger when adding toxic xylitol is that it affects animals by likely causing seizures. So the worst thing you could do for a pet who is having seizures is to give them gabapentin containing xylitol. Likely to cause more seizures, & if you don't know there's xylitol in it & you increase the dose &/or frequency, the seizures will likely increase in parallel. *Bella wasn't having seizures, but I'm pointing this out in the event that anyone reading this [current or future client] w/a pet having seizures could at least be aware of this life saving detail. So regardless if a pet is 4lbs or 40lbs, gabapentin should NOT be given if it contains xylitol PERIOD. Don't let anyone downplay the danger of xylitol. Like if someone said (after the fact not upfront) "oh it's just a little crack cocaine, not a big deal - we put it in the kid's pb&js all the time w/no issues, you'd probably have them taken to court. It's not that different. There is AMPLE reputable literature educating us on the dangers of xylitol to animals. Granted, this was 3 yrs ago so hopefully this vet doesn't carry toxic medication anymore. Hopefully they aren't giving anything toxic to unknowing pet owners (such as in our case) which essentially is poisoning our own pet without knowing it. My concern & reason for writing this 3 years later is the guilt I already feel hoping this didn't happen to someone else who wasn't as lucky & didn't know to ask if xylitol was in their pet's medication. Or maybe they did ask like we did & they got the same answer, trusted & believed the irresponsible response from doctors & staff here stating a little xylitol isn't a big deal, it's given to their patients all the time. I'm not angry. I'm not reviewing any other part of the service Bella had that day because the x-rays turned out great. This is solely to inform any current or future unsuspecting pet parent about the danger of xylitol & the attitude the Lubbock doctor & staff of mar 2020 had at the time: 1.) having a non pet safe formula 2.) the vet prescribing gabapentin knowing it contained xylitol despite Bella's weight 3.5 lbs & 3.) receptionist & office manager both confirming the xylitol in Bella's gabapentin wasn't a big deal. I thank Jesus daily for Bella who is 12 years young going on 13 come Sept 2023 -- living her best life despite having Chiari Malformation & Syringomyelia.

Dr. Ledford and clinic staff performed an amazing job addressing several serious issues for my…read morewonderful 9yo female purple heeler, Miss Jewel Lee. She was in a lot of threatening trouble for her life, which was very successfully addressed by Doctor Ledford. I cannot over-express my gratitude to this excellent veterinarian and her excellent veterinary techs. May God bless this team of professionals!

Dr. Bozeman is absolutely great. 3 Yorkie's and 1 Big Cat she has been taking care of them for the…read morelast 10+ years