I absolutely adore Kourtney Jones! Every time that I go in, she is friendly and super respectful. I…read morehave referred several patients to her because of her ability to listen and care, mostly because her attitude with Women's health is above and beyond! I have even referred my family members to het.

From the moment I made my appointment through having an ultrasound, a biopsy and ultimately an…read moreabdominal hysterectomy, I have been treated so well by Dr. Lorenzo, his staff and the ultrasound tech. As someone who has never given birth, I was nervous for every procedure. Dr. Lorenzo explained things to me in a way I could understand and offered multiple options to me, not pushing any particular one on me. My surgery was August 2025 and I have felt like a new woman ever since, iron anemia is now cured. His office staff and assistants are amazing and the hospital staff where the surgery was performed also spoke highly of him. My abdominal scar healed so good. Without a doubt I would highly recommend. I traveled from Yakima to see him and have the procedures performed. Definitely worth it.

I have just moved from Portland Oregon and in desperate need of a new GYN. I can't say enough about…read morewhat a caring, compassionate and educated Dr Logston was at treating my issue. The office staff also were very kind and quick at returning calls or answering questions. This is a wonderful office and I am grateful to have found it.

In 2018 with my first pregnancy, the experience overall was okay, but towards my due date, Dr…read more Hernandez was performing what I thought was a routine check, it was extremely uncomfortable, and then afterwards he informed me that he had ruptured my membranes to help speed up the process. I had no idea what this even meant at the time, but there was no medical reason for him to do this and especially without informing me or getting my consent.

This team rocks! Dr. Tandon, Lisa Garcia, and everyone. Very compassionate and diligent- found the…read morecause of my daughter's pain, which mimicked gyn pain despite being from another source. We expect to wait for the very best- so we will wait. To those who are terribly bothered by their wait, we are sorry- but they probably made someone wait while they saw to our emergency. Thank you, APW.

Poor service , lack of empathy and deposits to be held without consent or prior knowledge to…read moreupfront fees. Dr Lorenzo's bedside manner . Sadly condescending. Communication is non existent. Disappointing. :/ I am 57, I have 3 daughters, my mother was a nurse. I believe it is my responsibility to inform new patients of their poor performance and practices.

I cannot say enough good things about my experience with Nicolette. From the very first…read moreappointment, she made me feel heard, respected, and cared for -- not just as a patient, but as a person. Her knowledge and calm confidence gave me so much peace, and her compassion carried me through the hardest moments. She took the time to explain every step, answer every question (even the late-night ones!), and make sure my birth plan was respected while also keeping my safety and my baby's safety the top priority. Best midwife ever!

Dr Logston delivered my son via c section and was very kind, compassionate and considerate…read morethroughout my entire pregnancy. I felt comfortable asking him questions and he really took the time to answer them and not just push me through the office. He was at the hospital daily after my surgery and was willing and able to answer all questions and concerns. I found him to be efficient, polite and also competent. I would highly recommend him as an ONGYN in Tri cities if anyone is looking for care.

We moved to the Tri-Cities almost a year ago and needed to find new general practitioner. My…read morehusband was already established with this office, so I scheduled appointments for myself and two daughters. I will start by saying I do believe that the care given by the doctors is excellent. The front office staff is always polite, professional, and welcoming! The doctors are good listeners and thorough! They had me scheduled for my annual exams quickly which was great! The downside is, as a new patient, it took me three months to be able to see the doctor for a "establishing care" appointment. This was not a thing in the state I moved from. So it took two-three months for me to get an appointment, then they had to reschedule me twice, once because they had scheduled too many establishing a care appointments for that day with that doctor and then once again because their building had been vandalized. Unfortunately, that pushed my appointment out another two months so now I've waited over five months to see a doctor to establish care. I finally get to my appointment date and have received a letter that my new doctor is now leaving the practice and I'll have to set up an establishing care appointment with a new doctor which took...another 2 months! So this is intended to be a cautionary tale if you are trying to establish care, as soon as you get to the area or as soon as you realize it... Start calling immediately to find a doctor because these wait times are definitely not something I was used to!

I will never go back here. Dr Patel was my dr then he suddenly left with no explanation. Prior to…read morethis I had health issues that required several blood tests. Some of these were apparently just lost/forgotten about and I didn't find that out until I finally called to ask about it. He never called to discuss my results so I had to just sit there and wonder. Fast forward a few months I tried to make an appointment because I have an issue that needs to be checked out. They are refusing to see me even though it wasn't my fault dr Patel quit/got fired. They're refusing to see "any new patients even if they had established care prior to this". How absurd. Good riddance.

You know it's been years since I had a beautiful daughter delivered at 3:39 am at Kadlec, she's a…read morehealthy 2 year old that has transformed myself from the selfish person to the most loving father that I could be for her. Dr Ortolano two years prior was short staffed which resulted in long wait times for pregnant mothers. Fast forward two years, he is staffed really well with individuals that really love their job. It gives you that gives you a peace of mind. He currently delivers for Trios HealthCare in Kennewick. I would recommend this OB for the Tri-Cities since he displays professionalism that should be expected working with future generations of offsprings!

Dr. Ortolano is absolutely fantastic. He is very compassionate and takes the time to explain the…read morepros and cons of different procedures. He has come in on the weekends when I needed him to and works very long hours to make sure his patients are taken care of. Be warned, you will wait quite a while to see him. However, its not because he's goofing off. He is frequently running back and forth from the hospital to deliver babies and then back to his office to see patients. I am very impressed with his professionalism and empathy, which I did not find when I went to Associated Physicians for Women (now Kadlec Clinic). The only reason I don't mark 5 stars is because of his receptionist. When checking in, she asked for a payment on my balance. That would have been fine, except that she started explaining what I had done and what the individual charges were. I am very aware of what I have had done, but I didn't need the entire lobby to hear the procedures that I had done, thanks.

Good service and took her time doing the 3D ultrasound and several pictures love it great experienceread more

Where do I even start...? My whole experience from start to finish was amazing. Evelyn is extremely…read moreprompt and professional. She was great at answering my oh so many questions. Her ultrasound office was super clean and cute. She was able to capture so many cute pictures and videos for us. I'm so glad I found her! I highly recommend her to any expecting mothers who want to have a quick peak at their baby or simply want some cute keepsakes of baby's ultrasound pics. She's great at what she does and you can tell she's extremely passionate about her job. We loved every second of our appointment!