Very beautiful office, great receptionist and customer service over the phone when calling to setup…read morean appointment. Dr. Heaton is patient and takes his time diagnosing and explaining the reasons for said issue an the options for treatment. Isn't aggressive or forceful when it comes to prescriptions "making you" buy a certain product that is expensive or benefits him in some way. Lets the customer decide what is best for them. Highly recommend.

It pains me to write this but the billing dept there.....good grief it's been a nightmare…read more There were multiple times when I thought my bills were paid and yet I was told they were not. After going back and forth, and showing them the proof of payment, they said we were good to go and I moved on. This process literally happened probably three times. However, my credit report was just hit with a bill from Legacy that is two years old. Writing this is painful because I genuinely liked Dr Heaton. He's great and I would love to continue going there but there are some serious problems inside of the billing department that are now directly hitting my credit. To the Legacy Derm Dept - I just paid Bonneville Collections. You won. You got paid (again.) I'm genuinely disappointed and shocked that you would do this despite my being such a long term patient.

I recently moved to Utah and came to see Dr. Amy Curtis at " DAC". I loved her and her team. Was…read morebeyond helpful and knowledgeable regarding my concerns with my skin. Going back soon to see her amazing esthetician Michele for laser hair removal and a hydra-facial. Everyone in SLC needs to come to Centerville to see Dr. Amy Curtis!

I saw a Dr. Amy for Botox. I mentioned that I had headaches and was there for THAT purpose…read more Well.......I will not return to this office, or Dr. Amy, as she does not listen very well. I asked her NOT to place the Botox too low as my right eye droops, that is also were the cluster headache is. After receiving Botox for over 20 yrs for headaches I THINK I DO KNOW WHERE THE PLACEMENT SHOULD GO. Dr. Amy mentioned forehead wrinkles which were NOT an issue that I was concerned about. Three days later I can barely see, my eyes cannot open the eye lid covers half of my eyes!!!!! I called the office and was told there was nothing that can be done about this. I will just have to allow it to wear off. That is VERY disappointing...especiallay since I have had more headaches....guess she MISSED THE WHOLE PURPOSE OF MY VISIT. So I am still lifting my eye lids up by hand to apply eyeshadow. Three more months of this is not fun. I look drunk and DON'T EVEN DRINK P.S. Ladies if you want facial injections, for wrinkles do not go here. Dr. Amy uses the filler Sculptra on herself and not patients. I did some reading up on how to minimize bad Botox (heat will help) and read that Sculptra filler is the best one to use, but they do not use it at their office. Good Luck in finding the care that you require

I highly recommend Dr. Urry and his team. Not only are their services excellent with amazing…read moreresults, they are a team of warm, freindly and caring professionals. Very impressive!

Dr Yury does good work but if you need to get in within a month or so you will have a hard time…read moregetting in and will need to go somewhere else.

Dr. Katherine Bell was great! I'm experiencing rashes and dermatological issues. She takes time to…read moreexplain the condition and procedures for remedies, she is kind and considerate. Recommendations; allergy testing, which may be cause of rashes, and gave me a refferal to set appointment.

I was running late for an appointment and called ahead. The receptionist told me there was a 15…read moreminute window and I told her I'd be there within that time frame. She was short and unfriendly. I got there ten minutes after my scheduled appointment but had to wait in a short line to check in. I checked in right at the 15-minute mark and was turned away. I rescheduled for weeks later but needed a prescription. I asked if there was anyway I could get assistance with filling the prescription and was told no. I'm not sure if the receptionist I talked to in person was the same as the one on the phone but she was cold and short with me. I was trying to do the responsible thing by calling ahead and was treated poorly. I understand there are protocols to follow but it was the unkind treatment by the receptionist along with zero flexibility that was very frustrating. I've been a patient for several years and am disappointed.

Wow. Spent $30k on a face-lift and then got a 2nd from Dr. Ward because it was not aggressive…read moreenough for my satisfaction. In the meantime, I pay in advance for minor treatments, and when again, I'm looking for more aggressive and permanent results, I ask for a refund because I am going elsewhere now, and am denied. It's a $2k loss for me and another painful lesson. Sad.

I love this place! The staff are pleasant and kind. They…read moreknow their system and solve my scheduling challenges quickly. Susan is the best! I leave her facial feeling wonderful.

At intermountain family clinic in Bountiful it's not about the patient!! long story short they…read morecancelled my original appointment because the Dr was Out. I told them I couldn't wait anymore so they got me a 720am. I called before 7am letting them know I was a bit behind. Switch Board operator told me I had 10-15 min of grace time. When I got there though I was told I couldn't be seen. " I watched you walk in. and I looked at the clock and you are one minute passed 10min." the receptionist told me. " I'll call back and ask if they will see you still." And then..." sorry you are too late to be seen today." Are you kidding me!!?!? no one in the whole clinic, it's 7:20 am and you won't see me for being a min late. Intermountain health doesn't care about their patients. And a "Sorry" with a nasty smirk on your face is the nail for me. Don't waste your time.

I've used the Bountiful Instacare over a couple of decades for those medical situations that either…read moredon't require a specialist or those that would require an actual surgery or life saving treatment. Things like a puncture wound, an infection, a respiratory condition, material in the eye; or even a Covid test. For those things the cost for treatment is much less than the emergency room and they aren't putting your life in jeopardy by taking a bit time time to deal with. You can typically expect a wait in the lobby after checking in with the friendly staff. After your expected wait, you'll be called into the patient treatment area by a nurse. Most of those I've met are quite friendly and caring. They'll take some vitals, ask you a few questions about your medical history and in my case, yesterda, was quite empathetic about my condition. Once they leave your patient room, the wait begins. Yesterday, it took about 1/2 hour for a light tap on the door after which a youngish ginger doctor appeared in my room. He then asked me to explain what was going on and after I described how sick I felt, and how long it had lasted, he basically just dismissed me and said I was on top of the sickness and it would be better over the next five days. He did a quick breathing check and looked down my throat. After his expressing his diagnosis of an upper respiratory virus, he suggested getting over the counter meds and left through the sliding door, basically just writing me off after a 2 minute checkup, if it even lasted that long. His demeanor was dismissive and arrogant. It seems that Instacare gets second tier doctors to work there as many or their doctors just seem to be miserable people with poor people skills. I really wish IMC would provide an out the door survey to pinpoint these bad actors in their staff. As for me, I was left dissatisfied by my appointment and felt it could have been handled more professionally. I suppose I'll continue to use this facility out of necessity but only when I really feel I have to as my experiences at Instacare have in general been sub-par in their overall quality.

I need another "mohs" and Dr Trisanti has been doing mine for Veterans for 13 years. She is very…read morebest but has to be coordinated through Veterans Choice program 866-606-8198 for scheduling and payment. I am Maurice H Stacey email; stace1942@gmail.com cell 385-444-6287 I have 100% hearing disability tdd phone # 801683-0137 might be best for me. Dr Zussmen at Dermatology VA and PA did biopsies 2 each on nose. hope this gets to you and your still helping the D.A.V. 1-15-2019

Dr. Tristani is amazing. She has helped me with my acne scarring, even when I though it couldn't…read morebe possible. She is also one of the best Mohs surgeons in the state.

Extremely over rated. Always had an annual appt. They…read morechanged their computer system and knocked out my appt. Made me feel like it was MY fault, and won't get me in before Matis retires. Left completely hi and dry after 10 years. Bad bad taste to end it like this.

The doctor has a fantastic demeanor. The staff is polite and makes you feel welcome. Wait time was…read moreminimal.

I came all the way across country, based on reviews regarding his acne treatment. My acne scars…read morereally weren't even that bad I have some box car and icepick scarring on my cheeks and a few chicken pop mark indentations on my forehead. $7000 wasted - still have the same scarring on my cheeks and, even though my poc marks do look better than before, what once was a relatively smooth forehead, has been left textured and indented with needle marks. Overall, the texture of my skin is worse and I am highly disappointed. As nice as they came across, i cannot recommend Dr. Taylor's practice.

I went to Dr. Huerth in November for a medium depth chemical peel to treat my melasma. As a RN…read moremyself, I have never before experienced so much unprofessionalism for a business and believe my treatment was below the standard of care. Dr. Huerth used glycolic acid and I believe that it went too deep which has caused permanent scarring, hypopigmentation, scar banding, and permanent nerve damage. It was also extremely painful that I felt my face was melting down to the bone and I have a high pain tolerance and have done multiple laser treatments in years past. She did two passes of the acid over my face and I remember she scrubbed far too excessively on both sides of my chin, which resulted in burning down to the dermis. I now have bilateral scarring and nerve damage and was put on 7 different medications thinking that it was possibly an infection. I asked for it to be swabbed because I was concerned it was MRSA. She didn't seem too concerned. Maybe because she knew it wasn't an infection and was a chemical burn. I even asked her if it was. After it was swabbed, the lab results were that it was normal bacterial flora on the face. This also solidifies that it wasn't an infection and was instead improper technique and excessive application of the acid resulting in nerve damage. Infection doesn't occur exactly bilaterally on either side of my mouth. I was scrupulous with my after care as well because of my medical background. I missed important meetings, family events, and now have a tremendous amount of anxiety, sadness, panic attacks, uncontrollable tears, and self confidence and self consciousness issues. I couldn't workout for a month because it was so ugly and scary to look at. The whole idea of the peel was to help my face have less hyperpigmentation so that I can wear less makeup. Now, it is impossible to cover and I have white patches on both sides. I've had multiple people point out that they thought my makeup wasn't blending in properly. To put it lightly, I am devastated and reached out to Dr. Huerth showing her progress pics and I grew increasingly concerned. She messaged me and stated that I wouldn't face any permanent scarring. Well she was wrong. I asked her kindly to reimburse me for the cost of the treatment, the scar serum she suggested I get that was around $250, the 7 meds that did little to help, and the gas of having to go to her office between 4 and 6 times total. I am a single mom to 3 kids. I sold items on FB marketplace to save up enough money to afford this procedure. Not only was it done improperly, she refused to compensate me, stopped answering any messages, wouldn't call me back, and I have asked for my medical records now 2 times without any word back. I'd write more about the specific mixture of acid, but I haven't been able to obtain my medical records. I feel they are purposely ignoring me in hopes that I will get frustrated and forget the whole thing ever happened. The whole thing has been extremely traumatizing and I would stay away from this business and any procedures by any of the doctors here. Several years ago I got a fraxel laser done by Dr. Taylor also for my melasma and before starting I said be careful my eyebrows are tattooed on and when I got home, the tail of my eyebrow was burned off! I called back and asked why none of the assistants said anything or Dr. Taylor and they claimed they weren't aware it happened. As a result, I had to get my eyebrows microbladed again and requested reimbursement for the procedure. They did reimburse me, but you'd think they'd be more careful when many women have permanent makeup. These doctors are subpar and more concerned with money than patient satisfaction. I am traumatized for life by my experience at Gateway Aesthetic Institute. Attached are progress pics of my procedure. The one holding my cheek is current status at 7 months post procedure. Still numb. Been to 3 medical professionals including another derm, a facial plastic surgeon and an oral surgeon and they all agree that the facial scarring and nerve damage is due to the chemical peel and how it was performed.