I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

I will never use this company again! They replaced my AC unit 7 years ago, so for 7 years every…read moreyear i have had them do a service call for cleaning and maintenance. i kept all my receipts! My unit died 2 months ago and when i called All Weather Services, no one called me back, so i called another company. The new company told me that it looked like the unit had never been cleaned and serviced and the collective debris had caused the unit to "short out" and damage several parts. The new company had to replace my unit because the cost to repair was prohibitive. I advise against using this company. Also they charged me for a coil replacement which the new company said was not done!

I don't know what is going on with this company but if you are looking for HVAC service, please…read morelook elsewhere. I purchased my home system from them in 2008 for $5300. The problems started shortly after install when I asked them to work on the failing duct-work. One particular duct fell off the boot after becoming waterlogged. The tech refused to come back out because he was afraid of the mold on the duct-work. I had to buy a new duct and put it up myself. Fast forward 9 years. I've been using another company to service the unit. Finally on 7-25-2017 in the heat the AC stopped putting out cold air. I felt there must be a real problem so I called AWS for help. They couldn't come right away and when they did, they came unannounced, so I wasn't home. The tech called and said he made some adjustment so it would not pull so much power and that the compressor was knocking and the condenser fins was stopped up. He cleaned them, called and collected their fee $170. I thought all was well for the moment but the next day no AC. I decided to take a look around so I opened my crawlspace door only to find the very AC Duct I replaced 9 years ago laying on the ground pumping all the cold air into the crawlspace. It had apparently been there for days judging from all the condensation on the insulation. That means the tech never opened the crawlspace door nor checked out the evaporator or anything under the house. I had to trek to HomeDepot and buy a new duct and this time the expensive tools to put it on correctly this time. I called AWS and told them what I discovered but the boss didn't seem too concerned. I asked them to return and check out my repairs. I haven't seen or heard from them.

Water heater leaking. Came right out. Stopped leaking. Kind, informative as well as professional.read more

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

They would not give a quote over the phone to install a sink faucet. They had to come to house to…read moresee and provide quote. $300 to install sink faucet. I said goodby but had to pay $35 travel fee. I will never use this company and will recommend friends do not use. I did the job myself with problems. It took me about 1 hour therefore paid myself $300/hour. I'm sure they could have done it in 1/2 hour at $300.

I had an appointment with them to estimate and install a 13,000 watt emergency generator…read more Appointment for 8am until 12.00. I took off work. First time no show. No call until 1:45 mins later telling me he was not coming he got an emergency call. Rescheduled for 4 days later for First Service 8:00 am appointment. No Show. No Call again by 9:00 am. Called their answering service. They don't know where he was, said, he must be on emergency call. I'm not sure if this was an employee of Corley scheduled or did they subcontract out the call. Corley doesn't honor their promises/commitments. I will never call them again.