Requested an appointment & he came within a half hour! Seems to be quite Honest, was clean, showed…read moreus the equipment being replaced. Service call alone was more than the parts/labor, but would def do business with again. Nice guy.

I call Full Air AC Repair to get Freon put in my unit. Justin came out for $110 and told me…read moreexactly what I already knew.... That my unit needed Freon. He said the Freon would cost about $750 and that I had a leak and needed stop leak and it would need to be changed to take a different kind of Freon because R22 is not available anymore. (It's available on Amazon). Anyways he quoted $2,000 to put Freon or $9,000 for a new unit. (I'm like I could get a couple of window units for cheape.) I asked him to put a duct back on that the water heater guys knocked off and he told me that he didn't have any supplies on the truck. After he left, I thought that I would consider putting Freon in myself. I went out to look at the unit and I heard a hissing sound coming from a valve. I took a video and sent it to him and asked about it. He said he could've hear anything. (The Freon that was in my unit was being drained!) I called someone else and they came out and put a new valve stem, reattached my duct, filled the unit with nitrogen to see if it would hold, then recharged my unit with 6lbs of Freon for $460. I highly recommended that everyone look elsewhere for their hvac needs. I saw these great reviews and thought I was getting some honest help. Nope!

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Have had years of association with Hawkins Heating and Air. I wouldn't ask anyone else to do my…read moresemi-annual seasonal preventative heating/air work. When working around the house, they all feel like family. Highly recommend these fine folks.

Awesome experience with Hawkins Heating and Air!! Charles was in the area and was able to swing by…read moreour house within 15 minutes of our call. They were professional, knowledgeable and thorough with their diagnostics. They exceeded our expectations and we will continue to use them for all of our HVAC needs.

Hey all. I'm not sure if 5 stars can tell the story accurately enough…read more I've had Morgan at Upstate do repair work for me, AND I've had him replace my systems as well. My two cents - While he may not walk in the door looking like a model wearing a white dress shirt with his sleeves rolled up, he's nothing short of amazing! Technically very capable, fast, and extremely fair and honest as well - As service providers go ... he's the best you'll find. o This may not seem like much, but never once has he tried to upsell me anything I didn't need or want. o I had him do a repair at my mother-in-law's house. The original installer had been out to 'fix' the 3yr old system FOUR TIMES over the course of a year. Tired of ignorance, I called Morgan out and the system has worked perfectly ever since. o I've had him repair an ancient (1980's) system at my office - while I only needed a few more months out of it, it was good to have heat in the winter! o And later I had him replace the system at my office and at my house as well - both jobs done professionally and, I might add, at a decent discount to what others had quoted me. o Finally, I just had him out to replace the system at our mountain cabin - amazing. Did his damndest to schedule an emergency replacement to my spec and on my time (before the next day's 85deg weather hit), and never once complained. I work hard for my money and appreciate people who 1) work hard themselves, and, 2) actually care about their customers (and not just their money) ... that'd be Morgan, in a nutshell.

MORGAN CAME OUT. charged 125.00 and said my unit was old. He said ONLY 125.00 today. DID NOT FIX…read moreIT! He said it had multiple problems but couldn't tell me what even ONE was. He may know how to install but couldn't diagnose a flat tire. SO if you have a problem don't call them They will leave your unit unfixed and you out of money for their incompetence. After he left I put it back together and I FOUND THE PROBLEM! USELESS WASTE OF MY TIME AND MONEY. Morgan was very nice ripping me off though. After I sent him a picture he wanted to tell me what he did before he left. 125.00 TRYING TO SELL NEW UNITS IS ALL HE WAS DOING. After I complained about the cost WITH NO repair he sent me a picture of the wires telling ME what was wrong. BUT HE DIDN'T EVEN FIX IT. I DID! Anyway 125.00 and all I got was a picture of his incompetence. It really surprised getting ripped off. BEWARE!

Unreasonably expensive. Salesman that showed up was unprofessional. They didn't really seem to…read morelisten to my concerns.

I called Air Today with an AC problem. They were prompt and on time. Seem like most I've heard…read moredon't even show up to the job and leaving you hanging. not them They found my issue and clearly explained the options that that showed to me.

This small, family-owned business continues to support local teachers in the Upstate of South…read moreCarolina every year! They ask area teachers to share our wishlist with them and their team works tirelessly to fulfill these wishes by purchasing items of need for our classrooms! This allows us to be able to provide the absolute best for our kids, and for that, I will always be grateful! These are the businesses that my family and I will choose to support when there is a need and I hope you will, too!

I live in a upscale neighborhood in Spartanburg. On April 3, I had AA Courier service my three…read moreAC's and paid for service call.. The tech told me that all three of my AC's had weak capacitors that needed to be replaced. I agreed, and they charged me $630 for three capacitors that are available at the AC parts store for $7 each. I think I was ripped off!!!! Please keep them away from your AC"s.

I got fooled by the nice personality of the tech. He said I had a hole in my coil that caused…read morerefrigerant to leak out of my heat pump. Got a second opinion. The second guy fixed it with an 18 cent piece that goes on the nut to the outlet valve. Easy air came out and bid an entire system for $15,000! This second guy fixed it for 18 cents then we had to put new refrigerant in it which was 2000. But alot better than 15,000. Easy air also replaced 3 capacitors before. they were out 2 weeks before my heat pump stopped working due to no refrigerant.I admit they do respond well.

I had Mark come out to do a Spring check up. He did the most thorough job I've had done by Easy…read moreAir. He explained all he was doing in a way that I understood, and even taught me the best way to use the thermostat settings. I was so impressed. He did the work I needed and everything is perfect! I will always request Mark!

Heat went out Sunday evening. Called 24-hr line and Tracy said a tech could be here 9:00-9:15am…read moreMonday. Cody arrived @ 9:00am. After diagnosing problem he had to go across town to get a motor for my unit. By 11:00am he'd installed new motor and was on his way to next job. Totally satisfied with service & costs. Won't hesitate to recommend them.

AC went out on a brutally hot summer day (of course). Called Palmetto (after calling around and…read morehearing "we can send someone out in 3-4 days"). Tracy answered the call. She was friendly, professional, and put us on the schedule for the next day. Cody showed up as scheduled. He diagnosed and fixed our issue in under an hour. Service all around was excellent. Pricing seemed fair. Palmetto will always be our first call for heating and AC issues.