Our air conditioner decided to stop working on a Hot July day so we reached out to neighbors and…read morefriends for a referral and we're lucky enough to be given Tim's name/number. With the heat, Tim was caring and worked us into his busy schedule. Upon arrival he greeted me with a big smile and a firm handshake. Within minutes he knew the root of the issue and had the house cooling down in under 1/2 hour. Will definitely keep this contact and would refer AAA to anyone needing HVAC service.

Update: 11-14-2019…read more It is important to recognize, immediately, when a service provider extends themselves to correct an issue such as the one described below. Too often we dismiss the good people do and focus instead, on exclusively the negative. This update should be perceived quite positively. Two weeks after the initial posting of this review [below], yet another 'fee discrepancy' was discovered (credit card bill) and served as motivation for my calling the owner to reconcile what I felt was a growing list of concerns. Describing a series of events to the owner, from my initial screening to the date of service, I expressed my frustration and unhappiness with several items. Mr. Moore listened (yes without interrupting, rather unusual these days) and detailed, point-by-point, the service points (as described) not meeting his company's standards. His reflections were followed with a sincere apology and statement of action to resolve my concerns. This was more than satisfactory. What was not expected however was a written apology attached to a refund check in the mail. It was sincere, frank and much appreciated. So what this means is this .. in about two years my packaged outside heat pump will need replacing. His firm will be one of three on my list invited to bid for the opportunity. They earned the right to be on the list. What got him to that point was a reasonably competitive price point, efficient and knowledgeable service and most importantly .. a determination to admit and rectify unsatisfactory performance; the latter is exceedingly rare and those needing HVAC service should be aware of this. So my D+ grade gets changed to a B+. The firm would have received an A+ initially, had not all of the issues [below] occurred. They are certainly worthy of a call from you for your HVAC needs. My advice [below] still holds .. take quality notes during pre-service discussions to ensure there are no lapses in communication. ******************************************************************************** I'm rather reluctant to fully voice my opinion .. even though there's room to do do so. So, I'll keep it general. Technician was on time, well-equipped and prompt in service delivery. Two stars instead of four or five because the bill was different from details obtained two weeks ago when I was calling various HVAC vendors, comparing charges. So I paid, but not terribly happy about the cost difference. And I don't believe there was any real misunderstanding on my part. Paper doesn't lie. When considering these folks, my recommendation would be to not trust anything you hear over the phone but rather, get quotes in writing, no matter how small the service. Quotes should include a detailed cost of items used and labor; do not accept any generalities. Quotes should also include the name of the person you spoke with. As it relates to Absolute Climate Control, do not, under any circumstances, assume the notes you carefully took in a phone conversation two weeks ago to be consistent with what you will be seeing on your bill. But otherwise, my final grade is ... "D+".

I got home at 5:00 p.m. and realized there was no heat. I called absolute climate control and they…read morehad someone out here before 6:00 p.m. The gentleman that came was so professional and thorough and unfortunately had to come back the next day. But he showed up a little after 8:00 a.m. and not only my unit but all my ductwork, return etc. I need a part but everything is under warranty. Just love absolute climate control.

Have had years of association with Hawkins Heating and Air. I wouldn't ask anyone else to do my…read moresemi-annual seasonal preventative heating/air work. When working around the house, they all feel like family. Highly recommend these fine folks.

Awesome experience with Hawkins Heating and Air!! Charles was in the area and was able to swing by…read moreour house within 15 minutes of our call. They were professional, knowledgeable and thorough with their diagnostics. They exceeded our expectations and we will continue to use them for all of our HVAC needs.

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Jeff with Blast Heating and Air has given me great HVAC service for years. He is timely,…read moretrustworthy, knowledgeable, and honest. Solid local HVAC service. My brother in law uses Blast as well and has always had good service too. Recommend.

Locally owned and priced fairly. My AC went out yesterday and I called Jeff at Blast Heating &…read moreCooling. I had never done business with him before and he was actually my 2nd choice...but my 1st choice guy fell through because he was out of town. I usually don't like doing business with someone new...however after speaking with Jeff and his wife I felt confident that I'd give him a try. He arrived at my house in Greenville SC right on time and diagnosed the problem and it was a quick $100 repair. I wonder if I had called one of the "big" companies would they had been honest with me. I feel like Jeff is a pretty honest guy and would trust him working on my house again. He was on time, well priced, and trustworthy. I would give Blast an A+ in my books and will definitely call him again.

Always very prompt,helpful reasonably priced,very knowledgeable people and very professional!…read moreThankful there are still respectful businesses and owners doing the right thing! Thank you ! Twice in the last few years they have helped us out in a pinch.

Great customer service from beginning to end. I called only to get a quote from Ted, but I could…read moretell by talking to him that he knew what he was doing and was passionate about it as well. I then watched some of his YouTube videos which only reassured me of his expertise. Ted worked me in quickly to replace both AC units and furnaces. They arrived on time and completed the job fairly quickly. All of the workers made sure not to make a mess while carrying the old equipment out and bringing the new equipment back inside. They even swept the stairs after the job was completed. Ted called after the install to ensure that I was satisfied with everything. I am more than satisfied with the service I received. The new Trane units work great!! It no longer takes hours to cool our home...15-20 minute and it's shutting off! If you need AC work Ted Cook is the way to go!!

Fantastic service. They went to the trouble to check my unit was still under warranty and got the…read morereplacement parts for free. My go to for my heat pump and AC.

My blower motor went out and Greg recommended a cheaper option than the direct replacement. Very…read morehonest and trustworthy!

Our water heater was leaking and needed to be replaced immediately. I called them and they sent…read moresomeone out within 30 minutes to assess the issue and they were able to replace the same day. They were very professional and saved the day for me and my wife. Thank you so much for your quick and courteous service. You guys were awesome.

Stephens was recommended to me this morning by the Ace Hardware man, referencing personal…read moreexperience. Called today, on Saturday of Memorial Day weekend, and Ethan came out 2 hours later. He called ahead just as he said. Assessed one of our AC units not working, and advised on a reasonable repair and how to monitor. They fixed another small problem in the duct work. Reasonably priced and came on a holiday weekend. He had a younger worker with him that he treated with respect and was teaching him along the way. Both were very respectful. Great experience and I highly recommend Stephens.