Ted is awesome and has given me great service this past year. I have had to use my insurance…read moremultiple times because of the storms and Ted has always been clear in his communications to me.

I've been a customer for a year and I experienced nothing but absolutely atrocious communication.read more

I was with Bennett and Bennett for over 26 years-after the merge that wasn't announced with Shepard…read moretheir customer service has went downhill and even one of their partners isn't helpful. I suggest you stay clear!

Excellent service and care. Very happy with this company. Dena, Carmel office, is a rock star…read more Highly recommend.

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

I have maintained renter's insurance and auto coverage through Teresa's office for the past two…read moreyears. Her and her staff have always been extremely friendly, responsive, and knowledgeable. Today, Annette was very helpful when I called to inquire about a new clause my landlord added to our lease agreement related to the specifics of my rental coverage. She explained what the intent of the clause was and helped me to get everything in order. While I have been fortunate enough to never have to file a claim, I am certain the same level of expertise and assistance this office has demonstrated would carry over to that process as well.

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!