It was 6:45 pm and I needed my glasses tightened. The salesperson was friendly and greeted me as I…read moreentered the store. They tightened my glasses and did a good job. I would recommend Pearle Vision.

I was in desperate need to get my eye glasses adjusted. I was turned away from two other…read moreestablishments as I was not a previous client . I was so happy with the service I received , the staff was welcoming . When I wed new lenses Pearle Vision in Liberty Village will be my number 1 choice!

I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

Dr Agata Majewski is the absolute best! She is extremely kind, patient, thorough and knowledgeable…read more She also makes herself available for urgent issues. Both my kids and elderly parents see her, as well as myself, and I couldn't be happier with her care. Her staff are also lovely and things run very much on time. I highly recommend and wouldn't trust anybody else with my eyes.

My daughter had a great first appointment to check her eyesight with Dr. Majewski. Everyone put her…read moreat ease, and she even received a balloon which made her day. This is a great place to go to get your child's eyes checked. Appointment for kids is covered under OHIP.

I've been coming here for a few years. I'm always looked after by Dr Cheung who is very caring and…read morethorough. The assistants who help with the choice of glasses are very friendly and helpful. Was seen this time by Sarah who was very patient with me.

I walk in at Pearle Vision today to ask if they can I adjust the sunglasses I bought from other…read morestore. I was greeted by Sarah and without any hesitations she adjusted my sunglasses. She's very polite, kind , courteous and has an excellent customer service. Thanks Sarah!!! She's a great asset in your organization and Pearle Vision is so lucky to have an employee like her!!!

I walked in with almost no warning after a quick request on yelp. They were prompt, courteous, and…read moreprofessional. Dr Ratnasingam was casual, efficient, and conversational. The best combo of traits I've come across at an eye clinic/storefront combo. This made me feel very comfortable proceeding with an eyeglass purchase. The staff who helped me choose eyeglasses were also extremely helpful and courteous. I can't stress enough how important this is as I'm well aware eyeglasses are a high margin, high reward industry I've always been reluctant to purchase eye-ware at the same storefront. I ended up with two sets of eye-ware that I put to immediate use with a cross canada drive from Ontario to BC. The prescription sunglasses they helped me choose were a perfect fit and a perfect lens. My reading/working glasses were also a great fit and I'm growing very attached to the fit and lens choice.

Horrible experience at Eyes by Design. I trusted Jennifer's professional advice upon purchasing my…read moreglasses. She suggested me to take a picture and see which frame looks best, which was unprofessional and shows her lack of expertise. She did not explained the pros and cons of the frames and make recommendations based on my prescription. Without knowing I was provided with bad advice, I paid $850 for the Gucci glasses and ended up getting a pair of $800 Kate Spade glasses that causes pain to my nose bridge and behind my ears, leaving deep red marks. Submitted a Google review with full honesty that their staff Jennifer suggested me to purchase the Gucci frames. Jennifer then lied about this situation by replying back saying I chose to purchase the frames despite her recommendations. This experience shows that Jennifer does not take accountability for her mistake and put blame on their customers for what happened.

I had an eye appointment and was pleasantly surprised the optician was very professional and…read morethorough. Then had the pleasure of being served by Victoria and Roberta who were both pleasant and knowledgeable and ended up ordering two pairs of glasses for slightly a little more than I paid for one pair where I previously went. I am one happy customer!!!!

After having a surprising amount of trouble booking an appointment with an optometrist that a) was…read moreavailable sooner two weeks, and b) didn't charge extra because I wear contacts, I managed to book a next-day appointment for a complete eye exam (glaucoma test, drops for dilation, and the standard prescription tests) with Dr. Moeini. I appreciated that he didn't rush me through the "better or worse" test as optometrists sometimes do, and he even went the extra step of setting up a referral for me to see a specialist in Mississauga to monitor my thin retinas. Professional, helpful, and affordable - $65 total. I then went to the actual Hakim counter to order new contact lenses. The woman who served me was friendly and gave me a student discount without me having to ask for one (although she did "correct" herself and reduce the discount by 5% - still, I saved almost $100). Because of my awful astigmatism they have to be custom ordered and are manufactured in the States but they came in within two weeks, which is significantly quicker than my experience at another Hakim location. Even though Hakim isn't in my insurance network, I'll probably come back again. 3.5.

Phenomenal service!…read more This place is family owned and they take pride in their work. They will inform, educate and assist you with all your needs. They also directly deal with your insurance company so you don't have to do any of the paper work etc. I highly recommend this place as there fees are amazing in comparison to other places including the big brand stores. Also, they have speedy service. Drop off on Friday and is back from the lab on Monday for pick up. Thank you!!! You are all wonderful to work with. I will definitely be back.

I wanted to love this place, and yes the staff are…read morefriendly. The service was fast and when my glasses broke they were covered under warranty. My concern is I really hate the frames and the transition glasses. When I purchased the transition lenses, no one informed me that they are useless as sunglasses in the car. So, this is a serious problem. Also, I find picking out frames extremely difficult and overwhelming. The frames I ended up with are black are really harsh on my fair skin. In my opinion, some honest constructive feedback on the how harsh the frames looked against my skin would have been helpful. Now, I feel like I spent a lot of money on glasses I hate.

You can't go wrong with Optical Trust…read more These people they will adjust your glasses at any time if there's a problem for free, and they have all types of glasses contact lenses that you could want. They one of the best in the optical business!

Very friendly and helpful staff. They took the time to help me pick out frames, explain the process…read moreand had my new glasses ready within a week. I would highly recommend this store.