Dr. Simoncic and the Triad Oral Surgery team in High Point, NC are top-notch. From the reviews on…read moreYelp! and other parts of the internet, you may get a different impression, but I am going to tell it like it really is and help you out. Keep in mind, I expect complete professionalism, patience, and inclusion in my care. I am hypervigilant about cleanliness and kindness to preserve my physical and emotional well-being and that of others. Therefore, I pay attention to EVERYTHING. Lol From the moment they open their doors, this office is busy with patients. I am sure this is because it is one of the few surgery centers around that accepts many forms of insurance, including Medicaid. Despite how busy this office appears, the lobby was clean and orderly, and the ambiance was as nice as any regular dental or medical office. It is in a well-appointed, modern building, with technology for scans and viewing. However, it could use a larger waiting room (since many patients were waiting along with me). There was a TV for viewing and reading materials. The patient room was clean and comfortable, obviously well prepared for the doctor to enter. I mentioned the office being a Surgery Center earlier. I think some people may confuse it with a regular doctor's office when they complain about wait times. This is a center that performs surgical procedures that require anesthesia and precision. If you were being treated, I am positive you would want the surgeon to take his time with you, too. The office is run professionally and in an organized manner. They even have access for patients to complete all paperwork online before their appointment. They remind you several times by phone and email about your appointment, and the staff are all great during the visit. I had a 12 pm appointment and was called back by 12:45 pm. Dr. Simoncic was a joy to meet. He explained my condition, educated me on the options, and discussed why he would take a less invasive approach for me. He also offered another treatment I had not considered, and I opted into it. I was out of the building by 2:15 pm after scans, seeing the doctor, and a final treatment plan consultation. My experience at Triad Oral Surgery was more than enjoyable, especially given that Dr. Simoncic is currently the only surgeon on staff. That's right. He is juggling all patients, and they are still managing a thriving surgical center. That is commendable. I would recommend this office to anyone needing oral surgery.

I had 5 teeth extracted and the oral surgeon did an excellent job. I'm now on day three of recovery…read moreand healing very well with little to no pain aside from some swelling. The surgeon was skilled and made the experience much better than I expected. I would absolutely recommend and return to this doctor. The only reason I'm not giving five stars is because the receptionist was very rude, which affected the overall experience.

My son needed his bottom wisdom teeth removed and we came back to see Dr DeSalvo. In the past, my…read moreson got his upper wisdom teeth extracted and it was a great experience so without a shadow of doubt, we returned to this office. The experience was consistently positive for this second time around. Staff takes the time to go over all details, and their customer service is excellent. I also recommended them to a friend of mine whose son also needs to get tooth removal surgery.

They did a great job removing my wisdom teeth and one of my molars, so i'll give them that. But due…read moreto events before and after they're only getting one star from me. My initial consult on 1/19 itself left me unsure about them. My dental insurance is through delta given via the Atrium Health hospital system. They NEVER give us an insurance card for this. Even when i worked there. I don't know how many times I had to repeat this fact to the lady at the front desk. That alone was getting me to the point where I was close to saying F this and just leaving and asking my dentist to refer me somewhere else. She was talking to me like I was a child, because I didn't know specific information THAT I DID NOT HAVE SINCE DELTA DID NOT GIVE US AN INSURANCE CARD. But now the big kicker is a bill that I've received THREE MONTHS AFTER MY EXTRACTION, saying that we owe almost $3000 out of freaking no where. We were told that we only owed $600 and some change after insurance, so that's what we payed. and now all of a sudden we're getting a bill (which says late, but how is it a late bill if WE WERE NEVER INFORMED ABOUT IT) that says we owe almost $3000. I'll be calling in the AM to learn more, but this has tanked any good feelings I had about this business. They would never get any sort of recommendation from me to anyone I know.

I've been to Aspen twice now after using a mom-and-pop for several years. I. LOVE. Coming to Aspen…read moreDental. The hygienists have taken my dental expectations to another level. My first visit was a consultation, like it says on the site, and they worked me in for a cleaning too since there was time (woo!). Throughout the cleaning, the hygienist explained exactly what she was doing, what she could see I was doing well on my own, and what I could work on better (and WHY it mattered and the effect it was having on my mouth). I was shown several cavities which I neglected to make an appointment for (they did offer, but I was in a rush). Second visit was just a cleaning, but equally fantastic. We discussed the hygiene habits I started and dropped, some problem areas, and she also told me exactly why I was likely having the problems I was having and what could resolve them. We also discussed my outstanding fillings for my cavities, and explained what could happen if I pushed it off for too much longer. Also got a little lesson in enamel, dentin, and nerves and how that works in. I just LOVE everything about Aspen. My teeth were neglected in childhood so playing catch up as an adult has been a nightmare, so I am so grateful that the team has taken the time to talk me through the what/why's/how's of dental hygiene, plus other factors. It's unlike any other dental experience I've had in my life. I know several reviews have mentioned pricing. Any time they have recommended a service or product, I got a quote. I knew exactly what I would be paying for before they started/scheduled the service. I scheduled my cavity fillings, was told what the price would be, and paid ahead of time (that's an option, not a requirement). So that's nice. Seriously, love this place and the care they take.

An appointment for a check up and cleaning led to an exhaustive series of Xrays and no cleaning…read more The office manage met with me afterwards and put the pitch on for a series of three deep cleanings. I passed on that. They screwed up my insurance billing and I had to call and go into the office to get them to bill my insurance. Assurance was that they would not charge anything for a first visit. Six months after the visit I received a bill for charges in excess of usual and customary. I'll mail a check and find another dentist.

Beware! Teresa is an incompetent "oral surgeon" who is interested in making money. She "performed'…read more2 oral surgeries on my front tooth and both procedures failed. I ltimately had to go to another oral surgeon to have him clean out my surgical site and start over with a 100% success rate. At one point, when she was putting new stitches in my mouth, she was chatting with her assistant about dying her daughter's hair, as if she were in a group knitting class. After the 2nd failed graft for an implant, she asked me what I was going to do next about? I paid her $8000.00 for a botched job. DO NOT USE HER!

My daughter had 2 teeth pulled and 2 cut out. Dr. Biggerstaff and her crew are absolutely…read moreamazing!!! My daughter came home and literally had no pain. Dr. Biggerstaff is truly gifted and we are so thankful for her. What we thought was going to be traumatic for our girl ended up being none of that. They took such great care of her! Thank you guys so much....you truly are awesome!

Love All The Staff Members. Extraordinary Patient. Beautiful…read moreCaring Individuals. Andrea (Hygienist Is Such a Joy To Be Apart One Of Her Customers. Ben Is My Primary Dentist. Super Friendly And Too a Kind, Gentle, Yet Thorough. He Has Such Curly Hair. Beautiful Dentistry. Needing To Make An Appointment Soon.

Wanted to do over $8000 of dental work on me, but it had to be done all at one time. Wouldn't hear…read moreof doing a little at a time. Offered me a discount of $7000, but it all had to be paid up front. And one of the teeth he wanted to do already had a crown on it. His office did not crown that tooth, so it had to be re-crowned. "Wouldn't look right unless it was done at the same time as the other teeth." After I refused and only had two that was in dire need, he charged me over $2000 for the two. Never again.

The team took great care of me and explained everything thoroughly before my facial mole removal…read more The $100 consultation fee was applied toward the service, which I really appreciated. The entire process was communicated clearly and thoughtfully, making me feel comfortable every step of the way. Dr. Biggerstaff was fantastic--I couldn't have asked for a better experience.

I had my wisdom teeth removed at this office last week. Easy process from start to finish. Great…read morestaff, great dentist!

I got my wisdom teeth removed, it was my first ever surgery. I was very scared but the staff was so…read morenice and helped to calm me down. They told me what was happening and gave me everything I needed to recover. And more! Overall it was a great experience. I had some recovery questions and was able to call the nurse and got answers immediately!

Dr. Drab and his staff are fantastic! My teen was very hesitant about having her wisdom teeth…read moreremoved, but the doctor and staff helped calm her fears. The procedure went perfectly smooth and her recovery was a success! We are thankful for kind, caring and knowledgeable service she received at The Oral Surgery Center.

Before I start this, yes I understand mistakes happen but from previous reviews this isn't the…read morefirst time someone was poked over 10 times. I understand some peoples veins suck, I work in a vets office and there's some animals that just don't have good veins but I have NEVER had this issue before and when I brought that up i was laughed at. I went in at 12:00 for 4 wisdom teeth removal, went to the back and told the nurse I was terrified and to please tell the doctor that. She understood and put me on oxygen and a heartbeat monitor, then another nurse came in and all she said was 'm putting your iv in then poked me. She poked me twice before the doctor came in because she couldn't hit a vein. He poked me 5 times and still couldn't hit a vein. Then another nurse came in and tried and still couldn't hit a vein. The doctor tried again, still no luck. He blew both of my arms, my hands, and my foot and showed no remorse. have 15 needle marks in my arm from being poked so man) times, not to mention I was crying and shaking the entire time. All I was told "why are you so scared? "Needles. " "but you have tattoos?" Then poked. Or "hold very still" "stay still" I never got a "I'm sorry". He then proceeded to try the surgery with me awake. He went to numb my mouth and I felt a needle pierce through my skin, I freaked. He said "this is not happening" threw his stuff down and walked out shaking his head. By this point I was hyperventilating, nurses were catching attitudes with me and I could not calm myself down. All they were worried about was cleaning the room, making sure their doctor was okay and sending me home with antibiotics and getting me scheduled to try again. I honestly wouldn't have minded his attitude or the nurses attitudes if I got a "I'm sorry. " but never did it once come from anyone's mouth. I felt embarrassed, disrespected and in overall shock by how this doctor "gollohon" treated my fear and my body. 15 needle marks in my arm hand and foot, and they want me to come back and pay them 3,000 dollars for it to be done again. I got a refund and will be finding another oral surgeon, please don't make the same mistake as me.

Nice doctors very poor office staff. The nurses are rude and treat you like you are less than…read morehuman. They are all very young which is sad that this is the best they could come up with. Our family won't be returning after being loyal patients for years.

Dr. Parker extracted two of my teeth. Not a bit of swelling or bruising. I healed quite quickly…read more Thank you Dr. Parker and staff!

I have always been very nervous getting any kind of dental work done, due to past horrible…read moreexperiences. Dr. Parker and his entire office staff made the whole process of my wisdom teeth surgery, a great one! I highly recommend Dr. Parker and his team at Advanced Oral & Facial Surgery of the Triad.