This shop is the truth...pulled up a couple times on my fishing trip in Tampa. The selection of…read morebaits were always solid. The service was great Austin always took great care of my team. He was quick, friendly, made sure we had what we needed and also gave us information in certain spots that were getting action. The shrimp and fiddler crab special that was running was a solid value....best bang for your buck....highly recommend this place and Austin also

This place was taken over by new management, Luke has hired some great workers who are more than…read morehappy to help teach you what you need to know. They are all very knowledgeable, the prices are great and they have everything you would need. They are conveniently located just off the Alafia River boat launch which has an access to the shipping channels of Tampa Bay. I have been to many bait shops in Florida and this one takes the crown for the best customer service. There is also ample parking so by all means, bring the boat. Live Bait, Ice, Tackle, Apparel, frozen bait. Stop in!

Riverview Marina has been a wonderful surprise. Not only do I feel safe with my boat in their Cat 4…read morerated facility, but the staff are very welcoming and friendly. in one location I've been able to receive excellent services without moving my boat. I've had the engine serviced and new upholstery, as well as other trim work repaired. the upholstery looks perfect, and as if is a brand new boat. I'm in the process of having it detailed and polished as well. the marina puts your boat into the water for you, cleans it when you return from your ride, and puts it back into storage. so convenient! I highly recommend them to anyone who would like to store their boat in dry dock with all conveniences.

One star. I trusted Riverview Marina with my boat, and my final launch there was the worst…read moreexperience. The side and rear camper enclosure windows were removed and tossed in the cabin instead of reinstalled, leaving the boat exposed. Rain got in and ruined my registration, insurance papers, and other documents. Medications got soaked and stained the captain's seat. That damage was preventable. Personal gear also disappeared. My docking boat hook and two dock lines were taken off my boat without permission. Crystal said they had the hook. It was never returned, and neither were the lines. I ended up replacing gear that never should have been taken. Billing was also an issue. The final amount was much higher than the quote, and I never received a clear, itemized invoice. JR installed my windlass, but the chain constantly jammed. Another mechanic later had to remove and reinstall it properly and said it was one of the worst installs he'd seen. The adjustment wrench was never returned. At the work rack, the extension cord for customer use had exposed live wire. When I flagged it, it was brushed off like it was nothing. There was also only one ladder for access; if the mechanic was using it, you couldn't even reach your boat. That's a safety and access failure. And when the office closed at 5 p.m., there was no restroom access. After all this, I was told someone would call me back. That call never came. Boaters should note that depending on tide and draft, getting out at low tide can be difficult or impossible. I expected basic competence and respect for my boat. Instead, I got damage, risks, and excuses. Boaters deserve better.

Canceled our trip less than 12 hours before we were scheduled to go. Booked for a Friday, received…read morea text to move to Saturday, I said ok then received another text to move back to Friday I said ok. Then received a text at 8:15pm the night before our trip that he was worried about the weather but it should be fine (never rained once the days we were there). Then revived text at 11:40pm saying he did something to his back and he had to cancel our trip. Never offered to move us back to Saturday or asked if we can go on Sunday. Total douche move. Probably over booked the Saturday moved us to accommodate another party then decided he didn't want to go out with just 2 people on the Friday. Beware.

Great tour with a great guide. Easy launch point, beautiful beach stop and cool trip through…read moremangrove. Thank you Nick!

Horrible customer service. Cancelled our reservation 2 days before our 4 hour trip there. Took 3…read moredays off to rent the boat and go out and rented an air b and b. We can not not cancel air b and b. We made the reservations over a month ago and they would not accommodate some kind of reservation to help salvage our trip. Owner Phil was very unkind and did not care to even try to help us get a boat for a little bit.

ABSOLUTELY the single best boat club on the planet! Awesome friendly staff, top notch boats, and…read morevery fair pricing. We get a ton for what little we pay every month

What a great day on the water thanks to Freedom Boat Club - Alafia River. The staff was ready for…read moreus when we arrived, gave us a really good review of the local boating attraction and did a through job of review the craft we were using for the day. We caught Redfish and Catfish in the river and will return as soon as possible. Thanks

If I could give zero stars, I would. This was one of the worst customer service experiences I've…read moreever had. I came in expecting a professional and respectful interaction, especially from a business owner, but instead I was met with rude, dismissive, and unprofessional behavior. When discussing my firearm, I mentioned a price point around $350, which was immediately shut down without any real conversation. I was then told a much lower value based on a previous sale that didn't seem comparable. When I declined the offer and said I would go elsewhere, the situation escalated. The owner became hostile, raised her voice, and handled my property in a careless and disrespectful way by running outside and throwing my gun in a ditch next to the building. That level of behavior is completely unacceptable. Overall, the experience felt very unwelcoming and disrespectful. Regardless of the situation, basic professionalism and respect should be a standard in any business.

I bought a gun tuesday and then was told I could pick my gun up Monday the 3rd march 3rd then to…read morefind out they were closed then on tuesday 7 days after the purchase I called back and inquired about the gun in which they told me to wait another day and then I asked about return policy if they had a no return policy and Jose completely ignored me and kept saying pick up date is tomorrow and that they did not have any information and would not help me and that I could not speak to someone who knew the policy I asked to speak with anyone else in the store knowing there was another person because jose kept consulting them but then kept saying pick up tomorrow no refund no nothing worst service and least knowledgeable about policys and laws and and refusal to even try to give any information

We had a great day fishing with Captain Tony. He made sure we had a great experience and we all…read morecaught something. There was plenty of fishing gear for everyone and he knew all the spots to go to catch many different fish. He was very much engaged with everyone and had plenty of bait to go around. We opted for the 4 hour trip but would definitely be up to trying an 8 hour trip one day to go a little further out. Ignore the negative reviews here. It seems they were all left by entitled feeling folks who clearly have no idea how charters work. This company has nearly 5 star ratings everywhere else. Understand that it's your responsibility to bring your own food or drinks. They'll let you bring a cooler onboard. There is water available on the boats cooler. It's a fishing boat not a commercial boat, there is not a bathroom except off the side of the boat. You are responsible for preparing yourself for the day. The charter provides the necessities for fishing, no license needed, has all safety gear required by law, and they will absolutely make sure you have a great experience.

Poseidon Marine Charters is hands down one of the worst companies I have ever dealt with…read more Completely dishonest from start to finish. Their entire business model feels like it's built around taking advantage of honest people. Nothing about their service matches what they advertise. It's all misleading at best and flat-out false at worst. They promise one thing and deliver something completely different, then try to justify it after the fact. There is zero accountability and no professionalism. Communication is terrible, and when you try to get answers or resolve issues, you're either ignored or given the runaround. It's clear they don't care about customers once they've got your money. I strongly advise anyone thinking about using them to stay far away unless you want to feel completely bamboozled. There are plenty of honest companies out there--this is not one of them.