I was need of 2 trolling motor batteries, one was in bad shape and the other was in warranty…read more Called the store and they gave me some options. They set me up with what I needed.

I've driven past West Marine hundreds of times, but never realized what it was until last week!…read more My husband and I recently joined a boat club and needed to stock up on boating gear for our upcoming adventures. West Marine carries a nice selection of boating gear, clothing and other accessories for water activities. The store is not just limited to boating and water gear; West Marine also sells bikes, coolers, grills, luggage, and outdoor dog gear. We purchased a dog life preserver so that our furry friend could join us on our boat trips. We had no clue what type of dog preserver we should purchase, but the staff was so helpful in suggesting the best one for our dog. We also purchased some dry bags to keep our electronics dry on the boat and my husband purchased some linen shirts. The store had such a nice clothing selection that I think I will be back to purchase some clothing for our next tropical getaway. (For some odd reason it is impossible to find a swimsuit in Tampa in November even though it feels like summer 80% of the year.) Will definitely be back to West Marine soon!

Besides having one of the best Santa's in town, where else can you see a big fish tank, replenish…read moreyour water friendly wardrobe, and grab a new knife. I mean, all the fun things in one stop. Winning! 24.05.2026

We came in for the free kids fishing event that they had going on this past weekend. Online it said…read morethat they started at 10 AM but when we arrived one of the people told us, it didn't start until 11and that we would be meeting on the other side of the building. We walked around the store for a while until it finally got closer to time. We walked out there and It wasn't too bad at first we got signed up and we noticed it was a little unorganized. More people started to show up and it was hot out. Another issue was where they had us for fishing, it was kind of grassy and the families were kind of close together with no directions. It became hard to get the line out for the littles. I appreciate a free event, especially to get the kids an experience. Just wish it was a little bit more organized maybe with an online sign-up would have helped.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

Melissa was super helpful in helping us pick out a roof rack, as well as other accessories, for our…read morepaddle boarding and kayaking adventures. Store also has a huge selection of everything a person could need for their next adventure!

Have used these guys for a while and they have always been courteous and pleasant to deal with…read more Shared fishing stories and got the latest scoop on what was biting and where. Prices are easy on the wallet and you get a discount for cash!!!! Live bait ( nice sized minnows) and worms!! Early open times!!!!

From the owner: Marine & Tackle Warehouse is your 1-stop shop for all your boating needs. We do everything from…read moreservice your outboard motors, install electronics, and sell bait and tackle.

If I could give zero stars, I would. This was one of the worst customer service experiences I've…read moreever had. I came in expecting a professional and respectful interaction, especially from a business owner, but instead I was met with rude, dismissive, and unprofessional behavior. When discussing my firearm, I mentioned a price point around $350, which was immediately shut down without any real conversation. I was then told a much lower value based on a previous sale that didn't seem comparable. When I declined the offer and said I would go elsewhere, the situation escalated. The owner became hostile, raised her voice, and handled my property in a careless and disrespectful way by running outside and throwing my gun in a ditch next to the building. That level of behavior is completely unacceptable. Overall, the experience felt very unwelcoming and disrespectful. Regardless of the situation, basic professionalism and respect should be a standard in any business.

I bought a gun tuesday and then was told I could pick my gun up Monday the 3rd march 3rd then to…read morefind out they were closed then on tuesday 7 days after the purchase I called back and inquired about the gun in which they told me to wait another day and then I asked about return policy if they had a no return policy and Jose completely ignored me and kept saying pick up date is tomorrow and that they did not have any information and would not help me and that I could not speak to someone who knew the policy I asked to speak with anyone else in the store knowing there was another person because jose kept consulting them but then kept saying pick up tomorrow no refund no nothing worst service and least knowledgeable about policys and laws and and refusal to even try to give any information

Review based solely on our interaction with Hayden…read more Hayden was extremely helpful in the shoe department. He ensured we had our questions answered, he helped to price match an item and ensured a manager was aware of the price match prior to leaving at his end of day. When we went to checkout the mgr was aware and we were provided the discount as promised. The checkout was easy and they were friendly also.

I went to Dick's Sporting Goods specifically to buy rollerblades because I wanted advice from…read moresomeone knowledgeable instead of ordering blindly on Amazon. The associate in the rollerblade department handed me two boxes, directed me to a bench in another department, and that was apparently the extent of the customer service. Thankfully, two younger female associates stepped in and actually tried to help, which I really appreciated. If Dick's keeps this level of customer service up, they'll be reminiscing with Sports Authority. In summary, I walked in looking for expert advice and walked out realizing the five-star Amazon reviewers were the real sporting goods specialists. Needless to say, Amazon won my business.

Came in with hubs. He wanted to come check the place out. It's HUGE and very organized and clean…read more Plenty of parking since it shares with the businesses in the same shopping plaza. We were greeted upon entering. We browsed around, not really looking for anything in particular and didn't end up getting anything but it is a very nice and spacious store. Has all sorts of outdoor sports stuff, particularly hunting, fishing and camping.

don't order from here, waited 2 weeks only for a them to send me the wrong item and also not send…read moreanother item I ordered, horrible experience

Danielle is amazing with knowledge about all products!! I go there all the time for my fishing needsread more

Make sure you double check your frozen bait. I asked for squid and got baby octopus. Couldn't…read morereally tell until I opened the package out on the water. Very disappointed and felt betrayed. And cost about $15. I know it is partially my fault for not checking but I didn't know that baby octopus was even a thing there. I will return because they are in a Convenient location. Very friendly too.

Went in today -Saturday - my son and I were getting new poles etc. we were greeted by John... I…read morecan't say enough!!! From the moment from hello John was so kind and professional and honest. He got us everything we needed!!! Didn't sell us anything we did not need.. he showed us how to use the poles .. and put all the weights etc on for us showing us every step very patiently. You don't see this type of service anywhere today!!! A big thank you to John the fireman for making today a very memorable one for us!!!! We will only go here moving forward!!

Amazing service and staff! Great selection of baits and tackle. There is a reason they call it the…read morecandy store!