We've been using Urban Paw Sitters for our cat for about 2 yrs, they're great! Yes they'll scoop…read morethe litter box, yes they'll brush your cat (if cat allows it!), yes they'll pet and talk to your animals and give them treats if you want, I think they'll even administer medication! They're pretty flexible and very reliable and they even send a picture of your pet when they're there! Highly recommend and I find prices very comparable to others locally, if not less expensive!!

Bre is amazing and I would recommend her to anyone that needs their dog walked or visited…read more She has been walking my dad's dog for almost a year three times a week and my dad's dog loves going on walks with Bre What really makes her a five star person is my dad had a medical emergency and with me living out of state she helped me find a place for my dad's dog and did not hesitate to help. I will forever be grateful to her for this!!

We just love this sweet family that takes such good care of our puppy! And oh my goodness does our…read morepup have an amazing day at what we call "doggy Disneyland"! And he gets picked up and dropped of saving this mama some serious time. It's so convenient and perfect! Thank you Jennalyn and Bryan for taking great care of our Blue! And for sending sweet/awesome photos of Blue during the day while he's in your care. Soooo thankful we found you guys and Blue is so happy during the day!

Jennalyn is absolutely wonderful with our puppy Sophie!!! She loved Jennalyn from the beginning…read more She has a wonderful demeanor with Sophie. She's patient and loving with her. She's also exposing her to other pups, so she doesn't get too anxious while being around other dogs. She also sends photos of how Sophie is doing wine she's visiting with her. I highly recommend Jennalyn.

They are the Best! They are very very nice!…read moreThey are Amazing! And there feed back regarding my lil Chiwawas was very nice!

My dog has been there for 5 years. I left very high 5 points reviews in the past for 2 times here…read moreand a 4 point in the past. However this time I am giving them 1 star point. This early year they accidentally cut my dog's nail too short and caused my dog bleeding. Here are what I am very unsatisfied about. 1. They didn't notice me that my dog is injured from her toe nail when we picked her up. I found out her nail was bleeding by seeing blood on the floor in my house after my dog got home from the Pink Pucci. 2. I called to tell them about this. Asking if the groomer trim or cut her nail. They didn't give me a yes or no answer. Only said maybe. 3. I asked what can they do with this situation. They didn't know what to do and didn't offer any refund. So I asked if we can get refund and if there is a vet bill can they pay for it, then the guy in the phone said okay. So they did issue a refund of the grooming fee. During this phone call process I was being very polite. I said if you injured my dog then it's common sense you have to do something to compensate me. We love going to your place and will continue go. 4. Because I believe it was just an accident and since my dog has been used to go there, I called them again for another grooming appointment. But the front desk lady kept on telling me there is no availability for my dog to go and would call me back later after she check for availability, but they never called me back. I called them many times during their business hours and even left a voice message, still, no one call me back. From this experience I realized these are their problems 1. No any policy of any kind of injury happened during their service for customers. They seem do not have any insurance cover any in store injury compensation. 2. Lack of professional customer training. The front desk people does not know how to deal or talk to customers when any injuries happened of the dogs in their care. 3. The grooming process is not transparent. As the customer we do not know who is actually grooming our dogs. The grooming progress is all behind the glass of back side of the store where we see nothing of what they do.

Excellent care and clean facilities. Prices are good too!…read moreHighly recommended!! It's a great place to socialize young dogs!

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

The staff and Dr Nivison were very quick and caring. They took great care of my Frenchie, Levi. He…read morewas having acting strangely, not wanting to walk too much. He was in respiratory distress because he was nervous. They saw us right away and stabilized him. He saw his regular vet the next day and he is back to normal. I really appreciate how quickly they took him back and took great care of him.

NEVER COME HERE UNLESS YOU HAVE ABSOLUTELY NO OTHER CHOICE…read more We brought our toy poodle to ACCESS Animal Hospital because I suspected he was having a pancreatitis flare-up. We were scared and wanted help as quickly as possible. Instead, we felt like we walked into a business that saw our fear as an opportunity. Before discussing a reasonable treatment plan, we were charged over $1,300 for diagnostics (X-rays, ultrasound, bloodwork, etc.). After all of that, we were told he needed to be hospitalized for 24-48 hours at an estimated cost of $4,800-$6,100. We were devastated. Fortunately, we called a friend who works at Orange County Animal Hospital and immediately transferred our dog there. The difference was unbelievable. Their staff was compassionate, moved much faster, and took a thoughtful, measured approach that balanced what our dog actually needed with the financial reality every pet owner faces. Our dog was successfully treated overnight, and the total bill was about $1,400. We were also told the same diagnostic workup would have cost around $500 there instead of the $1,300 we had already paid. That experience made it impossible not to wonder whether ACCESS's recommendations were driven by what was best for our dog--or by what would generate the biggest bill. As a pet owner, you are at your most vulnerable during an emergency. You'll do almost anything to save your animal. In my opinion, ACCESS takes advantage of that desperation with staggering prices and an aggressive approach to treatment that can leave families feeling like they have no choice but to spend thousands of dollars on the spot. To make matters worse, with the exception of a couple of employees, we found the staff to be cold and unfriendly. The veterinarian we dealt with showed very little empathy during one of the most stressful nights we've ever had with our dog. I understand that emergency veterinary medicine is expensive. I expected to pay a premium. What I did not expect was to feel pressured into a treatment plan costing over $6,000, only to discover another emergency hospital treated the exact same condition successfully for a fraction of the cost. If you love your pet--and of course you do--please know that you have options. Call another emergency hospital. Get a second opinion if your pet is stable enough to do so. It could save you thousands of dollars without compromising your pet's care. I will never return to ACCESS Animal Hospital, and I cannot recommend it to anyone. Based on my experience, I would only go here if there were truly no other emergency veterinary hospitals available.

I was taking my dog to Dave for training. We did 12 weeks of training once a week at a local dog…read morepark. The training with Dave was great, and we learned a lot one‑on‑one. I then started using him for boarding and training while we went out of town. The first time I dropped off Koa, I was happy--kind of. He said she had diarrhea and that she had worms. I took her to the vet, and she had no worms. I was surprised he even said that because she gets flea prevention that includes deworming, and she didn't have diarrhea prior to drop‑off. The second time we dropped her off, we left her with probiotics as recommended by her vet because she gets stressed when she's there. That time, there were no problems. The third time she stayed there, it seemed like Dave had new staff members. No one seemed to know I was dropping her off. I told them that she cannot eat food that they leave out all day because she gets diarrhea. Later, I got a text from Dave saying she had diarrhea again and that she had worms. I tried explaining to Dave that she did not and that I had already spoken to the staff. I had also given the staff her food. When we went to pick her up at the scheduled time, they made my husband wait almost an hour because they wanted to give her a bath, which was not discussed prior to pick‑up. They also confused her with another dog on their Instagram, which made me think that maybe she never had diarrhea and that it might have been another dog. No more. I feel like Dave has taken on too many clients, and this is no longer working. Sorry, Dave, but you are no longer trustworthy. I did, in fact, leave my dog with another trainer while we went on vacation, and she didn't have diarrhea. Amazing.

Took my cane corso puppy for 5 day boarding and training. She was bitten in the head and had a…read morepuncture wound on hear jaw and nose. David the trainer lied about it. But it gets worse. She had what seemed like Krazy glue apparently they tried to stop bleeding. She came back with diarreah and worms too. I took her to the vet and 1200 dollars later, deform, antibiotics, probiotics to fix the diarrhea. But that wasn't it. He promised every day there was a video coming of her training. Never got one, except for a 15 second video of my dog and the male cane corso he was trying to get me to take. He didn't feed her the food I provided (she had 5 full days supply and I showed him her portion. His excuse was that he gave her Kirkland because she ram out! Total BS. I measured the amount o give daily. God only knows. She came home and smelled like shit! Never take tour dogs to this fool. He at first blamed the wound on his shock collars but they don't cause puncture wounds. He later admitted his dog bit her. He dropped her off Never made mention of any issue and lied. Needless to say I don't think she was trained at all. DO NOT ENTRUST YOUR FAMILY PET TO THESE lying weakass excuse of a trainer! Yes I am suing them and hopefully put him out of business!

I was skeptical that my 7 year old dog who has never had any sort of training could learn to listen…read moreand follow commands. But after he bit my girlfriend a few times when she moved in, we decided he absolutely had to get some training. Stacie came to our house weekly for three weeks. And the difference is amazing. He's like an entirely new dog. We still work with him everyday using the tools and practice methods she have us, and now my little guy is acting more like a gentleman than a crazy ball of energy. I wish there were more than five stars to give!

I can't believe I never wrote a review about my wonderful experience with Stacie! It has been about…read moreover a year and half since our last training session. I have a now 11 year old dog named Shin-Shin who we got as a puppy and was not trained properly. He was aggressive towards every living thing that wasn't a main family member but I knew he was a sweetie inside and wanted others to experience his kinder side. I took 8 training sessions and while he may not be perfect being as his old habits have stuck a bit, he's much more manegeable. My partner, who doesn't live with me, has admitted that he's like a different dog now. Before Shin-Shin made my partner nervous and always looked ready to attack but can now cuddle with him. It takes a lot of patience and observation to understand a dog and surely a lesson learned for any future pets I may have in the future. Stacie was so easy and friendly to work with utilizing positive and fun reinforcements only! She truly cares about the wellbeing of the relationship between the dog and human. Would go back to her in an instant if needed, highly recommend!!!

kim is amazing. kind and very compassionate to all of the animals that come in. we love coming in…read moreto Pup E Tails, very friendly.

They were amazing. My dog hadn't been done in months and shes honestly kinda nippy and they handled…read moreher so well. Not to mention the price was so reasonable. it reminds me of the pet shops from like 20 years ago when the employees still loved the animals and someone on a minimum wage salary could still get their animals done.