No office phone available. Spent half a hour filling out form after form on their website to make a…read morefirst appointment. I have Medicare. When I went in for that appointment, they asked me to sign a financial obligation form but refused to tell me what the appointment would cost.

I went to Trillium for almost two years. While I appreciate that they have same-day sick…read moreappointments, appointments were often rushed. I rarely felt listened to or validated, and I often felt I was viewed negatively for asking questions. Overall, it wasn't patient-centered care which is evidenced in their policies. Proceed with caution.

They are great people alway listen they are one of the best doctors I have ever been to. If you…read morewant a good doctor come here. They are great from the first one you made at the desk to all the way back to the doctor.

Not to brag, I suffer a major trauma four five years ago and spent two months in a coma and then a…read morelong time in a hospital in rehab and met a lot of different doctors and nurses. so my experience level with them maybe a little bit more than most people require hahaha. I've had a neurologist, a cardiologist an orthopedist, a Thoracic Surgeons and just about any other kind of doctor you could imagine work on me. but I never ever ever realized the true value of a nurse until I spent all that time in the hospital. I had the great privilege of being a friend of one of the most respected Thoracic Surgeons in the country, dr. Joseph Wilson, in Palm Springs California. And dr. Wilson told me if I truly wanted to know what the best thing to do was, just ask the nurses that took care of the patients after the doctor got done working on them? What an interesting concept coming from a doctor, it may be one of the reasons he is so highly respected! What does this have to do with Johnson City Family Physicians? When I decided to leave California and the comfort of all my knowing doctors in that area I came to Johnson City and found out that sometimes that care is not always the same or the care allowed is not always the same in different states. So after a few failed attempt to find a family physician here in Tennessee, something led me, for those of you that believe in God you'll know what I mean for those of you who don't let's just call it a very interesting set of circumstances. I made an appointment with a nurse practitioner? That is a person who started out in the medical field to provide the care and compassion that a nurse does and then through their own personal desire went back to school and got a master's in order to be able to prescribe and care for patients just like a doctor does. So you get the care and compassion of a nurse send it in with the capabilities of a doctor, and I can assure you did some doctors aren't really that interested in your personal being? I know that sounds funny but if you would like me to share instances out of the hospital with you I will. So went to the office and I should have known right when the nurse came out to get me, her name was Doris Hardin, and my aunt Doris was married to my Uncle Joe and brought me to Great cousins and I used to work with a gentleman named Denning Hardin, who always made me laugh because he said there is no ding in Hardin hahaha and then the nurse practitioner Doctor Pat Gibson came in, and it was my aunt passed who offered to adopt me from my mom because my mom was only 17 years old when I was born set my mom chose to come to California and live with her sister on Gibson Road in Woodland Cprovideralifornia! So the words and the word Gibson were both big parts of my life before I even got here and I mean a lot to me and fortunately they mean far more to me now than they used to because I have found a caring considerate understanding and a dog loving oh, and it was a dog's love and push that actually got me back walking again so, well, I would have given Dr Gibson 20 Stars but that would have been a couple hundred too short? Or maybe thousands?

I used this place as my primary care provider when I moved to Boone. The receptionists were always…read morehelpful and kind. Their waiting room is nice and they have a charging station for all of your electronic devices. I would definitely recommend! My provider was Stephanie Walker, FNP. I really liked her a lot and found that she was knowledgeable and treated me with respect. Her medical team of nurses and assistants took their time to listen to my needs every time I came in for a visit. **Of note, I just stopped by to gather some medical records and was informed that she no longer works there and instead moved to a new location in the area. This is not really a concern for me, given my flexibility with medical providers, though I find it a little odd I was not informed of this prior to her move... Also, I know others who become really attached to providers and might find this seriously upsetting. Maybe they attempted to reach out by phone or email or mail, but I didn't receive anything?

I was treated at Appalachian regional this morning 3/30/24. I had an acute cough, body aches and…read morechills. The appointment was very easy to make, the reception desk young man very pleasant, the nurse who did the triage was caring professional and understanding. So far it was the treatment we've come to expect from this health system as we've been patients for over a decade., and it certainly lived up to our expectations. Dr McCracken came in in a reasonable time did the perfunctory exam left the room came back to tell us about meds he was prescribing. He was just a satisfactory physician, though I'd have preferred he didn't breeze through the exam (the waiting room was empty and stayed that way during the entirety of our visit so he wasn't rushing to the next patient.) My particular issue is with the summary of the visit which we are privy to. He summed me up as an "overweight elderly ill woman". Now, though I fancy myself as my 20 something active trim self I AM in fact carrying those extra pounds at 70 years old...NOTHING that would put me at the overweight limit. I eat healthfully, exercise daily and take great care with my appearance. This is not a vanity issue but I have dealt with food issues and eating disorders since my early teens. Reading this could have nearly sent me to a spiral but I'm strong now. What if it was in the chart if a young girl dealing with the same? Now that records are available I would suggest that this medical provider brush up on his people skills. You may be younger Dr McCracken but 70 is NOT elderly anymore.

The care I received here moved me more than I expected. It wasn't just competent -- it was human,…read morecompassionate in a way you can feel in your bones. Dr. Thatcher isn't just practicing medicine; he's serving, with a sincerity you don't see often anymore.And I say that as someone who has spent years interpreting across five states, walking into clinics, hospitals, ERs -- seeing every kind of provider, every kind of attitude. You learn quickly who's real and who's just clocking in.Finding someone who still treats people with heart, patience, and purpose? That felt like a blessing. I'm genuinely grateful I found a true one.

Patient oriented! Above average care , I would definitely recommend these folks ! A talented group…read moreof health care professionals