I have a Samsung dryer that was making a squeaking/grinding noise. After digging online and…read morewatching a few YouTube videos, I thought the rollers were the issue and sent out a handful of appliance repair quotes on Yelp. A&S was first to quickly respond and tentatively answer all my questions. In about an hour, Soslan showed up to take a look at the dryer. He advised in his experience the noise was likely a pulley versus the rollers and provided a fair estimate. Upon disassembling the unit, he updated me on the issue (which was the pulley) and the total cost of the job, which was slightly lower than the original quote! He had the tools/parts on hand and about hour later the dryer was up and running again - noise gone! Soslan is awesome and professional. I appreciated his excellent communication. If I have any other home appliance issues, I will definitely give him a call. NOTE: Invoices are provided and credit cards are accepted via PayPal card reader. I sent him funds direct from the PayPal app. Thank you again Soslan!

Had small but immediate project that was answered promptly by Soslan. Excellent and prompt on a…read morelate Saturday afternoon during a storm and power outage. Need work done. Need a sense of everything's going to be okay. Call Soslan. Many thanks!

We've worked with Superior Industrial Sales for over 25 years and they have been top notch. Our…read morefamily owned company runs 24/7 and needs reliable power sources for each of our locations. They provided expert advise in sizing the proper generators for each of our offices and did a great job installing. We also use them to maintain them to make sure the generators are running at peak performance whenever mother nature decides to throw an ice storm our way. Their 24-hour service line adds peace of mind knowing if we need emergency service, they have our back.

Great group of people. Family owned and operated business. From weed wackers to forklifts. Very…read moreknowledgeable

Came right to the house. Showed them the job and in no time they were done. Great work and the…read moreprice was crazy low.

I had purchased 4 other vacs from Ann Arbor Vacuum over the years because they sold superior…read morebrands. Was very happy when they purchased Rowell's and brought quality products and service to Jackson. Two months ago I bought a new Sebo which was a great vac but only used it 3 times before new carpet was installed. Despite bringing home carpet samples, we found to our shock the installed carpet was WAY thicker than what we thought we were getting. So the Sebo model we just bought was not going to cut it. Rowell's allowed a trade in for a different Sebo that does work without any hassle and Rex was thorough in his guidance. What a relief! This kind of service does not exist at the big box stores. You might think you are paying more for your vac but remember they service what they sell and will keep it running for many years which is real value.

Rex is AWESOME! I needed to get my knives sharpened, and Rex…read morewas the man for the job. He was efficient, friendly and might be the sharpest knife in the drawer! Very reasonable price and quick service. Was in and out in 15 mins. with everything done exactly as needed. I found a stick vac in there that I have my eye on now as well. Highly recommend!!

I needed a couch and an old cat tree dumped. They were thorough and fast! I would recommend them…read moreif you have items hauled away. Thank you.

Great service. Wonderful constumer service with timely response…read more Highly recommend this co.

We called the Grate Haus to inspect and clean our wood burning stove. The price was very…read morereasonable and the technician did an outstanding job! (I think his name was Dylan, but I'm not 100% sure). He was professional, knowledgeable and friendly. He went above and beyond cleaning and caring for the stove and chimmney - it looks new again! I would highly recommend the Grate Haus, you won't be disappointed!

Your service men did a wonderful job of installing our new electric fireplace. They were very…read morepersonable and hard-working. We know we will enjoy this new addition to our home so much. Sincerely, Steve and Becky Sarles

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.

Very nice folks, responded sooner than I expected & were able to sort out my electrical issues in a…read moretimely manner - much appreciated!

Couple of the individual electricians were very nice guys but ultimately I'm very dissatisfied…read morebecause there was a live wire left hanging out of a wall, something wrong with wiring in one circuit, and another piece to the project left completely undone. We couldn't get them to come back to fix these things and complete something they said they'd do. We are really suffering in Michigan due to the lack of competition caused by so many contractors leaving the state.