We called the Grate Haus to inspect and clean our wood burning stove. The price was very…read morereasonable and the technician did an outstanding job! (I think his name was Dylan, but I'm not 100% sure). He was professional, knowledgeable and friendly. He went above and beyond cleaning and caring for the stove and chimmney - it looks new again! I would highly recommend the Grate Haus, you won't be disappointed!

Your service men did a wonderful job of installing our new electric fireplace. They were very…read morepersonable and hard-working. We know we will enjoy this new addition to our home so much. Sincerely, Steve and Becky Sarles

I hired Cochran Electric to install a 240 volt Tesla EV charger at my house. I'd called a couple of…read morethe companies recommended by Tesla, and Cochran's price was nearly half the cost of the "recommended" electricians. The charger worked perfectly for several months, until it started tripping the circuit breaker every time we charged the car. I called Cochran, honestly just for an idea of what might be causing the issue. They sent an electrician out the next day, he determined it was a bad breaker, replaced it free of charge and it's been working perfectly since. Sadly , that kind of "service after the sale" is hard to come by these days, but this company, including the office staff and the electricians, clearly make an effort to keep their customers happy long term. I honestly couldn't have been happier with either the initial installation or the follow up, I'm definitely a customer for life.

Absolutely great workers I do recommend them because of the workers! It's a little rough when you…read morehave to call in but getting beyond the receptionist you're good to go!

I had purchased 4 other vacs from Ann Arbor Vacuum over the years because they sold superior…read morebrands. Was very happy when they purchased Rowell's and brought quality products and service to Jackson. Two months ago I bought a new Sebo which was a great vac but only used it 3 times before new carpet was installed. Despite bringing home carpet samples, we found to our shock the installed carpet was WAY thicker than what we thought we were getting. So the Sebo model we just bought was not going to cut it. Rowell's allowed a trade in for a different Sebo that does work without any hassle and Rex was thorough in his guidance. What a relief! This kind of service does not exist at the big box stores. You might think you are paying more for your vac but remember they service what they sell and will keep it running for many years which is real value.

Rex is AWESOME! I needed to get my knives sharpened, and Rex…read morewas the man for the job. He was efficient, friendly and might be the sharpest knife in the drawer! Very reasonable price and quick service. Was in and out in 15 mins. with everything done exactly as needed. I found a stick vac in there that I have my eye on now as well. Highly recommend!!

I just purchased an older home and wasn't sure if the ducts had ever been cleaned. The previous…read moreowners also had two large dogs. I was definitely having the ducts cleaned before I moved in. I did my research and had it narrowed down to a couple different companies. I chose DUCTZ of Mid Michigan even though the price was a little higher. I was impressed with the reviews and thought to myself "you get what you pay for" I was very happy with the work that was done, the guys called in the morning and asked if they could come a little earlier which worked out perfect. The guys were at the house for about 3- 3 1/2 hours. The guys explained to me the process, I received pictures of before and after and I could hear some of the stuff being sucked out of the ducts. The two guys were professional and cleaned up, I would definitely call DUCTZ again and refer the company to anyone who asked.

Very happy with the service. Techs were friendly and got the job done. Loved the before and after…read morephotos.

Pettit Hardware is a great place to do business…read more They don't try very hard to sell merchandise. Rather, they ask about my project and help me solve my problems. Sometimes they suggest that I hire a professional. Sometimes they point to a tool or part that will make my job much easier. I never get the impression that they are swaggering around and trying to impress me with how much they know. That compares to some other hardware stores where the clerks are either never there, or too busy stocking shelves to help me, or on a huge ego trip or dumber than a box of rocks. Nope. The folks at Pettit Hardware don't push. They just try to help.

I have a defective Hoover floor scrubber i bought brand new online. Hoover sent me here for the…read more"repair" I have been calling them for days and double checking the number, it just rings a few times then changes to an awful ring that is painful to hear the a fax or dial up network. I tried 3 days in a row and triple checked the number. I did not want to drive for half an hour if they had a fix over the phone or if they were closed. Today I took my lunch hour to go there and in the window there is a big sign that says "CLOSED 12/24 - 1/1 Merry Christmas and Happy New Year!" WHAT? No Message on their phone at all let alone saying they are closed for a WEEK! Get a voicemail service PLEASE. So I call Hoover to get an alternate repair shop, they do have a VM and it says they are closed for the holidays. I can not win.

We've worked with Superior Industrial Sales for over 25 years and they have been top notch. Our…read morefamily owned company runs 24/7 and needs reliable power sources for each of our locations. They provided expert advise in sizing the proper generators for each of our offices and did a great job installing. We also use them to maintain them to make sure the generators are running at peak performance whenever mother nature decides to throw an ice storm our way. Their 24-hour service line adds peace of mind knowing if we need emergency service, they have our back.

Great group of people. Family owned and operated business. From weed wackers to forklifts. Very…read moreknowledgeable

Very nice folks, responded sooner than I expected & were able to sort out my electrical issues in a…read moretimely manner - much appreciated!

Couple of the individual electricians were very nice guys but ultimately I'm very dissatisfied…read morebecause there was a live wire left hanging out of a wall, something wrong with wiring in one circuit, and another piece to the project left completely undone. We couldn't get them to come back to fix these things and complete something they said they'd do. We are really suffering in Michigan due to the lack of competition caused by so many contractors leaving the state.

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.