The owner Tim Glenn was very prompt, considerate and accommodating to both us and the renters. He…read moredid quality work at reasonable prices. He is on our speed dial for all our future plumbing needs.

From the owner: Services Sump Pumps, Ejector Pumps, Faucet Installation and…read moreRepair, Stool Repairs and Replacements, Water Heater Services, Tankless Water Heater, All Plumbing & Repairs, Installation, Free Estimates, Outside Spigots, Yard Hydrants, Dishwasher Installation, Garbage Disposal Installation, Kitchen Plumbing Remodeling, Plumbing, Faucet Replacement, Plumbing Remodels, Bathroom Plumbing Remodeling, Drain Cleaning, Sewer Cleaning, Sewer Repairs, 24-Hour Emergency Service, Leaking Pipes and Toilets, Valve Replacement

Wonderful people to work with. Very knowledgeable. They have come to my home several times to…read moreresolve plumbing issues. Fast & Efficient. They always arrived wearing a mask during Covid. The best in Grundy County. I Highly recommend.

This place is great. We accidentally wrote them a check out of a closed account and they were the…read morenicest people about it! Very polite, very professional, and they did a great job! The price was exactly what they quoted even when they had to bring out the BIG truck because the roots were so bad (house was empty for 7 years before we bought it. MAJOR root issues in the sewer leading to the house). I will be calling them in the future and recommending them to all friends and family.

Russell has helped me out of a bind many times over the years. Hes rodded out our main line of…read moretree roots countless times, changed our hot water heater and installed a new walk in shower. Hes quick to help! Highly recommend!

Hired Russel plumbing to help with our bathroom flip and we are very satisfied with the…read moreprofessional job done, the plumbers, Russ and Jason, and most importantly, the follow up. We had a defective valve and called on a Sunday night and they were there the next morning. I would recommend them for any plumbing job. Thanks again Russ, 5 stars.

After calling a couple of plumbers with no luck, I called Southland. Jason was straightforward…read moreabout scheduling and timing, and also kept me updated on ETA. He was extremely knowledgeable and professional. Will absolutely use Southland again.

Jason was really responsive, straightforward and professional when communicating about our project…read more Pricing is fair.

BEST PLUMBERS EVER!!! 5***** They are so reliable and trustworthy. We have had residential issues…read morewhich they responded to right away, and commercial issues that were more complicated. The technicians are courteous and give you a call to confirm arrival time and let you know what the problem is. They repaired the problem perfectly. Very thankful for them!

Had a new kitchen sink installed via Lowe's installation, countrywide showed up to do the job, very…read moreknowledgeable plumber, polite and courteous, great job. I have my go to electrician and now my plumber. Highly recommended if you're in their area of service.

Don't hire this "fly by night company". The employees that were sent to repair a water main leak…read morewere the most incompetent liars I have ever met. They raised the price by 25% (even though I had the price in writing prior to commencing work) because they needed to rent equipment to dig the hole (they originally tried to dig it by hand) and it would take a second day. They said they also needed a second day so the city inspector could inspect it, but the city doesn't require a permit or an inspection, so that was a bold face lie. When I question why there never was an inspection that they insisted was necessary, the owner told me it was because he's so well known in this city. In reality, he had to register with the city to do my job, which means they hadn't worked in this city for at least a year. They also couldn't find the proper wrench to install a clamp. They asked the kid across the street for a hose so they could clean their equipment even though I was there and outside the whole time. They simply were not prepared to do the work even though they were advised of the extent of the job prior to starting. They did replace a 5' section of pipe but not the fitting that connects it to the city's water main even though a city water worker gave them the fitting for free. They said they didn't need it (so they could do the very minimum amount of work). The bigger problem is that they hit the fitting with the backhoe and cracked it (I was outside when they broke it and heard them talking about it), so 13 months later the fitting they hit (and didn't replace) caused another leak. Not only would they not stand by their work in any way, the owner told me they couldn't help me and good luck. Ultimately, I had to pay another company to do the job over. The second company replaced the whole water main for the same price that Owens charged for a 5' piece and shoddy work that lasted barely over a year.

i usually don't write reviews or comment on any kind of business but I was compelled to say…read moresomething today. My hot water ran out. The water heater needed to be replaced. With five people taking showers every day it was an emergency to have it replaced Pronto. I called Owens Family Plumbing and I have to say they sent someone to my house that very day. By days end I had a new water heater installed. I'm very satisfied with their response, their work, and expediency. In the future Owens Family Plumbing is the only plumbing company I'll call for whatever plumbing needs I may have.

Requested service repair for faulty water heater THEY installed and was told they had steady…read morecustomers to take care of and would call me when an appointment became available. That was 2 months ago and still waiting for a call! Will never do business with this outfit again! POOR SERVICE - Unless you're a STEADY CUSTOMER!!

I'd like to give them ZERO stars! Where do I start, well their work estimate was off 500% and they…read moredidn't complete everything that was on the estimate. Their work was poor as we our kitchen drain pipe was leaking after they "fixed" the plumbing. They cut off pipes and never reconnected them so we have a bathroom without water, oh wait since there isn't water it really isn't a bathroom anymore is it. They charged us $125.00 an hour for a helper, that is plain robbery! I would never use them and NEVER recommend anyone use their high priced poor quality service.

Very reliable and reasonably priced. I gave my husband a new garage sink for Christmas (isn't that…read morewhat all husbands want:) Mark installed the sink on December 30th. That was part of the gift as well. My husband built our house but sometimes it's nice to let someone else who is knowledgeable and reliable to do it for you. And that plumber is Mark Munsterman!

Mark was quick to respond to my call and was able to meet my schedule for the repair. Courteous and…read morefriendly service was provided with a thorough and affordable repair price. Thanks for using shoe covers, as there was some snow in the walkway. Munsterman plumbing/HVAC is highly recommended.