Driving cross county from California to UPENN and found ourselves in a snow storm without working…read moreblades and a clogged washer spout. I do not have words to describe my gratitude for Cody, the employee that went above and beyond to help us get back on the road and to our destination on time for classes to begin. We had a german car that had odd fitting wiper blades and had been to two other auto shops trying to find wipers that would fit. Cody took the time to trouble shoot our situation and worked diligently to find a solution. He not only found us wipers that finally FIT! but also, manually unclogged/retubed the washer fluid lines so that we were able to clear the windshield of rain and sleet. It was a impressive display of know-how and determination. All this, he managed to accomplish in a snow storm may I add. Thank you Cody, we could not have made it with out your help, we are forever grateful.

Great Service! My…read moresister and I were having problems with my car before we pulled over at Autozone. They were quick to help us out! She even came outside a couple of times to help us figureout the problem with our oil.

I took my vehicle there to have the sunroof repaired. $150 and 4 hours later, they text me is…read moredone. Except all they did was confirm that the sunroof was broken. I would need another appointment to get it fixed. If they "knew it was broken they would have scheduled more time." I guess starting that the sunroof motor is not working and the sunroof is stuck open didn't explain enough that it is broken. Then I get the vehicle back and it smells like soneine was smoking in it. They get a one star because they at least changed the oil without screwing it up. Besides that, if it were possible for negative stars I would have done it.

I took my 2022 ford transit van for a simple oil change and tire rotation. After I picked it up I…read morenoticed that the rear cargo door was damaged to the wrapping on the door it had two tears in it. Looks like they backed it into something. I took it back the following day and the service manager was out sick. Left my name and number and they said he would call when he was in. Never called. Took it back 6 days later and he said they could not have done the damage it must have happened in there parking lot. So beware taking your vehicle there for service because they do not standby there responsibilities!

We are grateful to Interstate Emergency Services for assisting us after our car hydroplaned and…read morecrashed into a Jersey wall on the PA Turnpike on August 14th. Special thanks goes to the woman (whose name we forgot) who helped us with information for rental cars, taxis, etc. She was a calm, kind, and assuring presence during this stress-filled time. We are grateful and thankful for her kindness. Others in the shop were professional and kind. thank you.

called *11 to get my car towed through AAA and was told my *11 not to call AAA because they were…read moreaffiliated with them. I was towed 30 miles in the opposite direction due to the driver had been working 16 hours already and needed to go home. the person that picked me up OFFERED to diagnose my car free of charge and let me know that the amount of miles would not count that we drove back until we got back to where I was picked up from. when we got back to the shop, I was hesitant for them to look at my car even though I was told it would be free while I wait for the new driver to take me to my destination. i was told it would take Only a few minutes to diagnose but it ended up taking an hour. I went into the garage to make sure that everything was ok when the manager (one of the mechanics mother) came to yell at me saying I couldn't be in the garage and if I had a problem I needed to go somewhere else. remained pleasant and even asked her for a job application. as I still waited on my car, they let me know that my engine had something wrong. They refused to get me an estimate on how much it would be to work on it But offered to fix it instead of me getting it towed. But having me pay to get my car out of the garage. I let them know my AAA was active so I shouldn't have to pay to get my car out of the garage when I was told it would be free. They took my AAA info and called them to give them the info and told AAA that the miles I would be traveling DOUBLE the amount I was actually traveling. I had to correct him while he was on the phone and it seems to upset him. They kept trying to push the issue that my policy wasn't going to cover the amount of miles even though my premier plan in fact covers the 200 miles. they then refused to take me back to where they picked me up from and forced me to pay to get my car out of their garage even though I was told it was free of charge. I'm also not sure about who called the police but one car showed up while someone else was there in their Pajamas working on their car, assuming it was a friend of theirs. This may be some type of discrimination. Since the "owner" made sure to make every comment as snarky as she could before I paid for when I didn't have done and left. She tried to charge me almost 400 for a diagnostic test when I had already told them that It could have been my engine and they insisted that it wasn't and told me it was wheelbearings. They refused to tow me back to where they picked me up from and took advantage of me because I was alone And at their mercy to get where I needed to go. Very sad experience and I would let anyone that is a woman or person of color to be cautious when using this place.