Phil was super responsive. Came out quickly to rekey 3 door locks at my house at a fair price…read more Really nice guy, would definitely use again.

We love Phillip ! He was so quick with getting here and was so professional! We called some local…read moreplaces and found out quickly they were SPAM!!!!! (My phone won't stop blowing up now). I was panicking because the whole lock came off the door, but Phillip had great prices and honestly was just laid back and a hard working individual! Love supporting small businesses and love having local people here to help! Highly recommend!!!!!! 10/10

Mark worked on three doors for me in my new home. I appreciate him because he gave a timely…read moreresponse and affordable prices. He re-keyed three locks and install three deadbolts. I enjoyed conversing with him while he did the work. I would definitely recommend Mark to anyone who is looking to have locksmithing done.

Yesterday my husband and I found our interior garage door had been vandalized to the point of not…read morebeing able to enter. I requested some quotes Mark Shaw Lock and Key responded so promptly and had availability today!! He called to inform us he could come earlier. He's was so incredibly knowledgeable and friendly. He quickly understood what needed to be done and replaced the lock quickly and efficiently!! Mark is such a nice person. He really cared about our problem and understood our worry. I would HIGHY recommend Mark Shaw Lock and Key to ANYONE!! If you want prompt, friendly, efficient service and a great value, call Mark!!! Thank you so much Mark for helping us! I'm so grateful you responded! Thank you again!!!!

Super service at a reasonable price. He special ordered a…read moreunusual blank key and cut it perfectly once it arrived.

Fluffy Bunny had a different key for each entrance into the hovel. After a disappointing prior…read moreeffort with the Xenia lock place, Prestige Lock made it all right. Mrs Bunny is happy and the hovel is secure. Easy 5 stars. I wish I called here first. Hop on Fluffy

My key broke off in my condo mailbox, so I couldn't access my mail. James came out and took care of…read moreeverything--he removed the old lock and installed a new one with no problem at all. He was on time, efficient, and very polite. I definitely recommend their service!

front door lock broken and need replacements and can not be used, Need a replacement lock installed.read more

They installed a new locking system here at Ohio Judo & Jujitsu Academy and also rekeyed…read more all my other door locks to match. Out standing service. I definitely will be using them again.

I told them i had the remotes i just needed them cut and programed. i bought the remotes online for…read more$49.79 for 2 remotes and you want 245.00 for 1 ?

He ripped me of for almost a thousand dollars.would not warranty his workread more

One of the worst experience I ever had. Schedule a locksmith at 11 to get a tenant out. I called…read morethe number associate with this locksmith number seeing that that they were running late. Keep in mind that a sheriff is waiting for this locksmith in order to get in the property. The number I called referred me to a different person that would come.I was told they will be there in 30 minutes from the first time I called them. I wait 30 minutes and call again to see their update. Well, they say that there are 20-30 minutes out which is different from the earlier update. I called them again 25 minutes later. Guess what... the were again 20-30 minutes out. At that point, the sheriff had to leave and I couldn't wait too much longer anyways. I was told that I would have to go through the eviction process again losing me potentially $1,000 more because of their failure to show up and them constantly delaying their arrival time.

Should have read the reviews before I called. $364.00 to open a car at 10 AM on Sunday morning in…read moreBelmont. Service was competent but it well should be for that price

Called to get an estimate to open a safe. Was told it would be $40 to open the safe, but we would…read morehave a $19 service fee for the visit. Since they were willing to come out on a Friday evening, we agreed. Technician called twice to attempt to change the agreed upon time, but we could not make it any earlier. When he arrived and saw the safe, he advised it would be $1,500 to open it. Quite a difference from the phone estimate! I was never advised on the phone that the price might be different once he got there - although if it had still at least been in the ballpark, we probably would have been understanding! Instead, we declined the service and were advised that we still owed the $19 service fee anyway. Now, I agreed to the service fee based on the reasonable rate we were given and NEVER would have had them come out had I been given more complete details on the phone, but I went ahead and paid it rather than argue the point. So, I was out a fee for a service I couldn't use. (Also a follow up with another locksmith gave us a price of $200 for the job. Sure, more than the original price I was given with Beavercreek Lock and Key, but a FAR cry from the $1,500 that the technician who came out gave us.) Would not recommend them and would not call them again.