I recommend that you do your taxes elsewhere. They do not respond or meet the tax deadline. Beware…read moreof this place.

My boyfriend wanted me to find this place again, since the formerly known as "Tax Station" had…read moremoved to a new location. We had such a good experience with Lily the first time, we wanted to come back to her. I went in Jan. to inquire about an appointment with Lily to file our taxes, but was told she wasn't there that night and they tried to get me to file my taxes on the spot since I was there; luckily I insisted to schedule an appointment and do things properly, while being prepared thoroughly..... just to find out later on that Lily no long works there, when my boyfriend called prior to the appointment (because they seemed odd when I was there, and vague when I asked about Lily) Anyhow.... after being deceived ...I thought I'd try them anyways due to the overwhelming good reviews on yelp.. but the same lady with a stern face and glasses attended me 2-29-2016, was less than friendly; felt like a session with a stern catholic school nun .... not pleasant. Before I even sat down, I told her I wanted a quote on how much my tax refund would be filing with them...since H&R Block and another flushing CPA (Ruth Wu - Sr.Accountant of Liberty Accounting & Tax Services) provided me with their quote. All she was willing to tell me was that it's $50 to file, take it or leave it.... but they won't offer an estimation to let people shop around. So why have me sit down, and then look at all my documents??? I get more friendly faces attempting to file my taxes online with turbotax right now... they got cute pictures too and very user friendly platform... not to mention, cost less too. In short.... you're a paid service.... so how about learning some customer service skills ?? a smile? nicer phrasing when speaking to people? Ask Lily to give you some tips if you guys still keep in touch. She was so friendly about 2 years ago, we still look for her... Change how your customers are treated before you lose all your clients to online platforms. What a disappointment today. I was such an advocate of this place when they first opened too...tsk tsk

I been coming for so many years Love this place…read more Quick and professional and friendly 100% recommendations

I worked with Kelly for two years and there's been a lot of back and forth about my last year…read moretaxes. Every time I've called trying to sort it out with Kelly, they say she's unavailable or busy and will call back. After waiting, I didn't get the call back and it's been very frustrating. I now owe money instead of receiving the amount Kelly's team said I'd receive as a refund. I now have to pay interest because her team told me to wait.

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

Have been going to Sisley and Christine for the last few years, they are both amazing!! Very…read moreattentive, detailed and explains our returns to us in great detail. I would totally recommend them!

They have been filed tax for me for 2 years. They are very professional and gives excellent…read moreservice. I'd recommend them to everyone.

The accountant is rude. She would not revise my tax report. I couldn't get my taxes revised. She…read morewouldn't take me on as a customer. She then processed my taxes and sent me a bill. She is a thief and she is very rude.

I called ahead for a last minute personal tax prep and Julie was able to help! Julie was nice and…read morevery quick, and ensured I received the best deductions available. Highly recommend!

Professional and knowledgeable, he did a terrific job on my tax returns. I also did an estimate on…read moremy own but with his tax advise, I was able to save more money. Very reasonable prices and I will totally go back.

John is very knowledgeable and professional. Very good service and got done very quickly. I'm an…read moreinternational student, has been in the states over 5 years, which I am a resident Alien, that may be different from many other international students. So my filing is more easier, and John charged me a very reasonable price, comparing to several places I called in Flushing. I highly recommend John to do your tax.

Hands down the best accountant we've ever had. Will not let anyone else ever take care of us or our…read moretaxes!!!! Been using him for quite a few years now and love him and his extremely attentive staff! He's down to earth, funny and a nice guy too! You get what you pay for and he's worth every penny!!

I've used Robert J Klein, CPA for over 5 years now. They are true professionals - knowledgeable and…read moretimely. While tax season may be a drag for most, I rest easy knowing I am in reliable and dependable hands. The entire team is great. Cannot recommend them enough.

we was using Ruby Liu for tax return 2023, one of the staffs did very nice job for us and gave us…read morevery good guidance and consulting support.

Yes, AVOID AT ALL COST! 1. The firm filed a tax extension…read morewithout telling me, that the government charged over $5000 to my bank account, if I did not have that much money in my bank at the time it will result in a fine. 2. When I called about this situation, they did not apologize to me and told me that the government will return the money when the tax has been filed, which takes about 3 weeks for me to get my money back. At the time I've only graduated for a year, if I had no savings and something major happened that I had to use the money, I'd had nothing to spend. 3. For my parent's tax, the accountant only submitted the amount stated on the W-2 form I send via email and missed the two 1099 forms I sent via email. We received a notice from the gov saying that there are taxes due for unemployment. If it wasn't for this mail we would not even have noticed the accountant did not see the 1099 form I sent to them all the way back in March. 4. I called the office and required an adjustment, but they dare to charge me $50 extra for them to fix their mistakes. If our family did not have a habit of saving money, we now have to pay back the government 4.5k. If we did not have the money in hand right now, we'd be doomed. 5. For instance, if we did not notice your mistake and you misfiled my mom's 1099 when the government finds out we will be charged tax evasion, and who will be responsible for that? If your firm did not dare to ask me to pay for the adjustment I would not write this review and let you fix your mistakes quietly. My family has been a long-time customer of this firm, and this is how you treat your customers. You guys should know that this is ridiculous.